As a GS-4 Student Trainee (Program Support Assistant), you will:

• Provide assistance to the supervisor in the preparation of a variety of administrative material required to support the organization. 
• Assist in reviewing reports and other documents for correctness and verifying discrepancies with the appropriate office or individual.
• Assist higher level employees in evaluating the success of projects in attaining their productive goals.
• Conduct follow-up actions to assure timely receipt of responses.
• Assist in assembling data and consolidating and preparing reports for assigned and reviews for correctness and conformance to organizational policies.
• Answer phones and route callers to appropriate personnel within the organization.
  

As a GS-5 Student Trainee (Program Support Assistant), you will:

• Identify data required for use by management for various programs and identify various resources required to support program operations.
• Write reports of study findings for projects
• Research and investigate new or improved business and management practices for application to agency programs or operations
• Assist higher level employees in evaluating the success of projects in attaining their productive goals.
• Assist in assembling data and consolidating and preparing reports for assigned for projects
• Types memorandum, reports and other documents as assigned and reviews for correctness and conformance to organizational policies.

Conditions of employment

• U.S. Citizenship is required.
• Registration with the Selective Service (if applicable).
• Suitability for Federal employment determined by background investigation.
• Must sign a Pathways Participant Agreement

Click on the link for a list of accrediting organizations recognized as specializing in interpretation of foreign education credentials.

Qualifications

You must meet all eligibility requirements for the OIG Internship Program and all qualifications requirements by the closing date of this announcement.

Internship Eligibility Requirements:

Individuals accepted for enrollment (must provide an acceptance letter from the academic institution on letterhead) or students enrolled (you must provide academic transcripts) in an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.

Note: You must provide an acceptance letter from the academic institution on letterhead if you have been accepted for enrollment for Summer 2017 or Fall 2017 and if you are currently enrolled you must submit your academic transcripts.

Minimum Qualifications

To qualify for the GS-04 grade level, the applicant must have graduated from high school and successfully completed at least two years of academic education above the high school level; OR the applicant must have at least one year of progressively general experience as it relates to having a clerical knowledge and skill. General experience is a demonstrated experience using word processing hardware and software; producing, storing, retrieving, and printing documents; sorting, calculating, and retrieving information from electronic databases or spreadsheets; composing and reviewing reports, charts, and graphs; operating office equipment; sorting, filing and retrieving materials in alphabetical, numerical or chronological order; and answering office telephones and referring calls to appropriate staff; OR the applicant may qualify based on a combination of general experience and education

Note: One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks. To determine if you qualify based on a combination of education and experience, first determine your education as a percentage (e.g., 30 semester hours divided by 60 equals 50%); then determine your experience as a percentage (e.g., 6 months general experience divided by 12 equals 50%); finally, add the two percentages and if the total equals 100% or more, you qualify (e.g., 50% + 50% = 100%).

To qualify for the GS-05 grade level, the applicant must have completed a 4-year course of study leading to a bachelor's or equivalent degree; or a Bachelor's degree; OR applicants may qualify using specialized experience if they have one year of specialized experience equivalent to at least the GS-4 level in the Federal service or obtained in the public sector. Specialized experience includes prepared and/or edited databases, spreadsheets, correspondence, reports and other documents; conducted non-complex presentations, used word processing hardware and software; produced, stored, retrieved, and printed documents; sorted, calculated, and retrieved information from electronic databases or spreadsheets; composed and reviewed reports, charts, and graphs; operated office equipment; sorted, filed and retrieved materials in alphabetical, numerical or chronological order; OR the applicant may qualify based on a combination of education and experience for the GS-05 grade level if the applicant exceeds 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

If you fail to submit sufficient academic documentation necessary to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement, you will be deemed ineligible for further consideration for this vacancy.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated on the quality and extent of your experience, education (if applicable), and training relevant to the duties of this position. If you are found minimally qualified for the job, your application package will be further evaluated to determine your possession of the critical knowledge, skills, and abilities and other characteristics listed below.

Your responses to the job questionnaire will be validated against your resume to determine if you meet the qualifications requirements for this position. Your resume must provide enough detail to fully support your answers to the questionnaire. Applicants found to be among the top candidates will be referred to the hiring manager for further consideration and possible interview.

If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your responses will be adjusted and/or you may be excluded from consideration for this job.
Your resume must document specialized experience and support your responses to the vacancy questions.

Your qualifications will be evaluated on the following competencies:

• Customer Service
• Oral Communication
• Written Communication

This agency uses Category Rating Procedures. Under Delegated Examining, we will use your responses to the job questionnaire to place you in one of three categories. If you meet the minimum qualifications, you will be placed in one of the following categories:

    Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
    Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of evaluation criteria.
    Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

 The Category Rating Process protects the rights of Veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet qualification requirements and have a compensable service-connected disability of at least 10 percent will be listed at the top of the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.