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How does USAJOBS use my profile information?

Your USAJOBS profile provides us with important information about you, your background and your work preferences. You must complete the required sections of your profile if you want to apply to a job on USAJOBS, but there are benefits to completing all sections of your profile.

Contact and Eligibility

We use your contact and eligibility information when you apply to a job – we auto-complete certain fields in the job application process with this information.


We use your preferences to:

  1. Improve your job search results. When you’re signed in, and start a job search, we’ll look for jobs that match your preferences, such as your desired work location, schedule, travel, and more.

  2. Help agencies match your work preferences with the job opportunities they’re looking to fill – we only use this if you’ve made your resume searchable.


We use your demographics information to find out if our recruitment efforts are reaching all segments of the population, consistent with federal equal employment opportunity laws. Completing the demographics section is optional. We don’t provide your demographics to anyone involved in reviewing your application or to the public and we don’t keep this information in your personnel file.

  • Contact us

    Please use the form below to contact us. We will get back to you within one business day. Your interest and patience are appreciated.

    USAJOBS does not provide direct phone support. The form below will allow you to send an email to the Help Desk where you can request assistance by phone or email.

    All fields are required unless otherwise noted

    Please provide your phone number in case your issue cannot be resolved via email.

    Please do not include your Social Security Number.

    (2000 characters remaining)