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Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

Internal to GAO employees

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Duties

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This position is located in the Government Accountability Office (GAO), Chief Administrative Officer (CAO), Field Operations (FO) Unit. FO provides leadership, services, and assistance to GAO staff and mission teams in the field offices and throughout GAO. Major duties of this position include the following.

Develops and/or maintains and provides quality assurance over various data systems that are used for tracking Field Operations administrative processes, space management, field staffing, and the Voluntary Transfer System.
Serves as an assistant project lead on ad-hoc analytic assignments to review segments of operations and provides analytical assistance to other Field Operations staff on processes, projects, and programs and as a lead on certain task teams.
Collaborates with a variety of staff at all levels throughout the agency to gather and analyze information, make recommendations, share information and coordinate work, and implement projects that improve efficiency and effectiveness.
Prepares and presents results of analyses and recommendations about Field Operations initiatives utilizing various methods, both written and oral, to communicate with staff at all levels.
Assesses and develops policies and/or procedures for Field Operations in coordination with agency Human Capital partners to ensure all personnel actions affecting agency staff approved to relocate through the Voluntary Transfer Program are initiated, processed, completed and reflected in all applicable systems based on approval and requested affective date.
Performs other duties as assigned.

Requirements

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Conditions of employment

You must meet all qualification requirements before the announcement closes.

You must be a GAO employee on a permanent appointment.

Qualifications

Applicants can qualify for this position through education and/or experience. If qualifying based on education, transcripts are required.

To qualify for this position, you must meet one of the following:

Possess a bachelor's degree with Superior Academic Achievement. S.A.A. is based on (1) class standing in the upper one-third of graduating class, or (2) a grade-point average of 3.0 or better out of a possible 4.0, or (3) national honor society membership.
OR
Have completed 1 full academic year of graduate level education that has equipped you to perform the duties of the position.
OR
Have a combination of specialized experience and graduate level education which together meet the specialized experience requirement as stated in this announcement.
OR
Applicants must have 1 year (52 weeks) of specialized experience at the next lower band or level equivalent to the AC-I or GS-5 in the Federal Service, or comparable private/public sector experience which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position. Specialized experience is defined as experience applying data management and analytics for a variety of GAO-wide business processes, human capital (HC) management, customer service and serving as liaison for managers between various units.

NOTE: Positions in GAO are covered under the agency's performance-based compensation system, which is pay banded. This position is classified as a PT-0343, Band I, which is equivalent to the GS-7 through GS-11 levels in the federal government.

You must meet all qualification requirements before the announcement closes.

Education

There is no education requirement for this position.

Additional information

This position is not in a bargaining unit.

The selectee will be appointed in their current duty station.

This position is part of GAO's Professional Development Program for Operations Staff (PDP-OPS). PT-I Operations staff begin their careers by participating in a two-year developmental program. The PDP-OPS experience includes a combination of on-the-job and classroom training, regular feedback and coaching, and exposure to different projects, issues, and management styles. You will be placed with various projects and assignments that provide you with a range of developmental opportunities. Throughout the program, advisers will track participants' progress. PDP-Operations participants undergo progress reviews every six months and receive a pay adjustment based on their performance.

Every 6 months during the developmental program, a Performance Review Group (PRG) session will be held to evaluate your performance and determine whether you will receive a pay increase. To qualify for a pay increase, you cannot have received any unacceptable performance ratings.

OPTION FOR ADDITIONAL SELECTIONS: Based on the staffing needs, additional selections may be made through this vacancy announcement.

Travel and relocation expenses will not be paid for by the GAO.

REASONABLE ACCOMMODATION: GAO provides reasonable accommodations to applicants and employees with disabilities. To request accommodation, please email ReasonableAccommodations@gao.gov.The U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

The U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the qualification requirements stated above, you will be further rated based on your responses to the vacancy questions. Please make sure that your responses to the vacancy questions are supported in your resume. Please follow all instructions carefully. If you provide incomplete answers, fail to provide a narrative response to any vacancy question(s) that requires further explanation, or if your response to a vacancy question is "see resume", your rating may be affected or you may be determined ineligible.

To preview the assessment questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12742815

Help

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are unable to apply online, please contact Matthew Myatt at myattm@gao.gov by 4 p.m. on the closing date of the announcement.

For technical issue with USAJOBS: Please refer to the USAJOBS help page.

Agency contact information

Matthew Myatt

Email: myattm@gao.gov

Address: Government Accountability Office
Human Capital Office
441 G Street NW
Washington, DC 20548
US

Next steps

After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications by reviewing your assessment questionnaire and resume to complete an analysis. Please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.

If you do not meet the key requirements and/or basic qualifications or you fail to submit all required application materials, your application will not be considered.

Required Documents

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You must provide a complete application package which includes:

- Resume: must be created using the USAJOBS resume builder OR uploaded to USAJOBS and must show relevant work experience.

-Current GAO employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent) showing tenure, type of service (competitive/excepted), as well as the highest grade/band held. The SF-50 must show that you are currently a GAO employee.

- If you are using your education to qualify (even partially), you must submit a copy of your transcripts. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you will be required to provide official transcripts. Foreign Education: If you are submitting a transcript from a non-US educational institution, applicants must submit all necessary documents to a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

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To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are unable to apply online, please contact Matthew Myatt at myattm@gao.gov by 4 p.m. on the closing date of the announcement.

For technical issue with USAJOBS: Please refer to the USAJOBS help page.

Agency contact information

Matthew Myatt

Email: myattm@gao.gov

Address: Government Accountability Office
Human Capital Office
441 G Street NW
Washington, DC 20548
US

Next steps

After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications by reviewing your assessment questionnaire and resume to complete an analysis. Please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.

If you do not meet the key requirements and/or basic qualifications or you fail to submit all required application materials, your application will not be considered.