Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties for this position include but are not limited to:

• Direct responsibility to oversee the accomplishment of Navy and Marine Corps Fisher Houses (Medical Treatment Facilities (MTF)) with an annual maintenance, repair, furnishings and operations program and a non-appropriated (NAF) fund up to and greater than $45M.
• Directs Navy and Marine Corps Fisher House (FH) enterprise and installation programs to include: a property management system for reservations; training; capital plan; procurement; contracts; customer service; and program standards.
• Monitors and manages the continuity, cohesion, and stability in planning, developing, and executing the Fisher House Program.
• Collaborates with the Veterans Administration, Air Force and Army Program Managers to collaborate on policies, procedures and best practices in a combined effort to develop a cohesive partnership.
• Provides program direction, collaborates jointly with, and provides service specific missions, to the Fisher House Foundation regarding program standards, policies and procedures for the daily operation of the houses. These define the referral, eligibility, donation and funding standards set forth in Secretary of the Navy's policy.
• Engage with charitable donors and/or organizations providing policies and procedures when donating to a government agency.
• Develops strategic plans and policies, establishes program goals and objectives and advises higher authorities of the significant impact of the program on the overall Navy/Marine Corps mission.
• Identifies, develops, and executes new developments and initiatives which require innovative actions and decisions based on direct management of operations; directs basic organizational and management planning for prospective changes for all functions of the program.
• Responsible for the custody of and direction of expenditures from the central fund. Directly responsible for all requisition processes from initial request to approval of funds.
• Establishes, publishes, and manages technical guidance for operations, cash handling, deposits, gift processing, capital budgets, marketing plans, Combined Federal Campaign (CFC), to achieve legal and regulatory compliance.
• Ensures internal controls are adhered to in order to prevent loss of property and funds. Provides guidance and oversight to managers in preparation for annual fiscal oversight reviews.
• Establishes program criteria and defines program standards to the Navy Lodging Program Accreditation team for actionable and achievable standards. Ensures all managers and staff apply the accreditation standards, and responsible for providing appropriate technical guidance and tools to achieve standards for accreditation.
• Defines instruction, guidance and training for management and handling of cash and in-kind donations in coordination with legal and ethics departments.
• Manages, directs and executes the Fisher House Non-appropriated Fund Instrumentality (NAFI); providing program oversight, supplementing local funds by directing the distribution of financial support from the central Fund; determines operational and technical guidance to Fisher Houses; responsible for all budget approvals; and direct responsibility for the management of the central NAF account.
• Develops a consolidated operating, cash, and capital budget for approval. Authors, leads and consolidates financial and operational data for an annual presentation to the Navy and Marine Corps Fisher House Board of Directors for review and approval.
• Direct supervision of all installation staff at five locations within the CNIC enterprise. Determines priorities, forward direction and implementation of program execution. Defines and delegates authority to the Fisher House team; establishes production goals or program priorities and evaluates progress and results; and coordinates the work of the team with other organizations.
• Leads staff corrective actions as necessary under Labor Employee Relations Guidelines.
• Ensures all personnel recommendations (i.e. selections for hiring, promotion, awards, reassignments, training, etc.) are free from discrimination or any other non-merit factor and compliant with provisions of the EEO program.
• Monitors the work teams' compliance with applicable instructions/policies.
• Reviews and approves leave, based on mission requirements.

Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

• A minimum of five years of experience managing a commercial property (hotel, multiple houses, apartments) or a similar program (GOV/commercial for profit or non-profit, etc.)
• Knowledge of management principles and practices; analysis techniques; and administrative practices and procedures.
• Knowledge of and ability to effectively engage each Navy/Marine Corps Fisher House Installation's leadership, policies, appropriated fund support, sustainment, restoration and maintenance, utilities, security, safety, etc.
• Skill and ability to communicate orally and in writing to all levels of leadership from installation, to region to executive leadership.
• Ability to monitor and analyze system and program performance and make recommendations for system utilization.
• Ability to make program-related business decisions based on customer, program and enterprise needs and to manage as agreed upon by the Fisher House Foundation gift proffer of the houses.
• Ability to develop and sustain cooperative working relationships with team members, within the organization, with other DoD/Veteran's Administration Fisher House Programs, Office of the Chief of Naval Operations and Assistant Secretary of the Navy (Manpower & Reserve Affairs).
• Knowledge of developing, scheduling, coordinating, and managing capital and repair/renovation projects and resources.
• Ability to directly supervise staff located in four states and five regions.
• Ability to exercise all supervisory, managerial and CNIC program management authority to the fullest extent possible with responsibility for accomplishing the designated mission.
• Ability to supervise and direct the work of installation employees, monitor performance, and assure internal control procedures are developed and operative.
• Knowledge of personnel policy and practices to handle human resource requirements in a government environment, to include recruitment, performance management and evaluation.
• Knowledge of associated laws, regulations, and policies used by the Navy and other U.S. government agencies to effectively manage individuals and teams in the workplace.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.