The position is located in the Executive Office of the President, Office of Administration, Office of the Chief Operations Officer, Mail and Logistics Management Division, Mail and Support Operations Branch. The incumbent will be responsible for supervising internal mail operations within the New Executive Office Building, Eisenhower Executive Office Building, and overseeing staff who support mail operations for the White House Complex and the Executive Office of the President components.
Summary
The position is located in the Executive Office of the President, Office of Administration, Office of the Chief Operations Officer, Mail and Logistics Management Division, Mail and Support Operations Branch. The incumbent will be responsible for supervising internal mail operations within the New Executive Office Building, Eisenhower Executive Office Building, and overseeing staff who support mail operations for the White House Complex and the Executive Office of the President components.
As a Supervisory Mail Operations Specialist, GS-0301-11, your typical work assignments may include the following under supervision:
Supervises a staff of Logistics Support Specialists, Logistics Assistants, and Mail Assistants responsible and accountable for receipt of all incoming mail from the mail screening facility.
Oversees, directs, plans, and coordinates all aspects of internal mail operations for the EOP.
Reviews mail and determines appropriate postal class and most expeditious and economical delivery method in accordance with EOP policy and United States Postal Service requirements.
Maintains accountability, safeguards and registers all incoming gifts, express carrier parcels, certified, insured, and registered mail.
Ensures employees monitor flagged and accountable items in a Parcel Tracking System, and responds to all customers' requests in a timely manner.
Reviews and prepares manifests for each mail delivery and pick-up route performed by employees.
Selective Service registration if a male born after December 31, 1959
Subject to pre-employment and random drug tests
Direct Deposit is required
RELOCATION EXPENSES WILL NOT BE PAID
Suitability for Federal employment
May be required to successfully complete a probationary period
Résumé and supporting documents (See How To Apply)
Only experience and education obtained by the closing date of this announcement will be considered.
Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).
Must possess and maintain a valid US state issued driver's license.
Qualifications
MINIMUM QUALIFICATIONS REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the Office of Personnel Management Qualification Standards. All qualifications must be met by the closing date of this vacancy announcement.
TIME-IN-GRADE REQUIREMENTS: Applicants possess one full year (52 weeks) of specialized experience at or equivalent to the next lower grade level or pay band in Federal service or equivalent experience in the private or public sector.
ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.
SPECIALIZED EXPERIENCE: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector.
In order to qualify for the GS-11, Supervisory Mail Operations Specialist, applicants must meet one of the criteria: A. One year of specialized experience equivalent to the GS-09 grade level in the Federal service or equivalent experience in the private or public sector: interpreting and applying federal regulations, principles, practices and procedures governing the supervision and management of mail and logistic operations; sorting, delivering, and registering incoming gifts, express carrier parcels, certified, insured and registered mail; preparing manifests for mail deliveries and pick-ups; and coordinating deliveries to retrieve official items from other government agencies or non-government entities. -OR- B. A Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree; or a LL.M. degree, if related. Graduate level education must demonstrate the competencies necessary to do the work of the position. -OR- C. A combination of education and experience as listed above.
Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Additional information
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.
Active Duty Military Members MAY apply under this announcement due to the Veterans Opportunity to Work (VOW) Act. You must submit a certification of expected discharge or release from active duty under honorable conditions along with your application for Federal employment. A certification is a document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date of application. If selected, appointment eligibility requirements must be met prior to the effective date of appointment.
Interagency Career Transition Assistance Programs & Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternative Application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Administration and Management, Customer Service, Teamwork, and Technical Competence
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.
Please follow all instructions carefully.
Errors or omissions may affect your rating or consideration for employment.
All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire. We cannot assume you have performed the necessary experience required for this position regardless of your employment history, titles of positions held, series, grade, or academic career. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder.
If you choose to use your own resume, curriculum vitae, or any other written form you choose, then you must ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position:
Job title
Name of employer
Beginning and ending dates of employment (month/day/year format)
Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.
Detailed description of job duties for each job held, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable)
Your resume must show the series and grade or equivalent for all federal positions you have held (if a federal position).
2. A complete Assessment Questionnaire
3. Other supporting documents to be submitted with application:
DD214: Veterans' Preference Documentation, if applicable, a DD-214 Member 4 copy, which shows type of discharge. If still active, provide an official Statement of Service. Any other documentation such as VA letter documenting disability, SF-15, and any other required supporting documentation based your veterans' preference claim.
SF-50: Federal applicants must submit an SF-50 (Notification of Personnel Action) that shows your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion (if applying as a current or former Federal Employee) showing you are/were in the competitive service and the highest grade or promotion potential held. Do not use Award actions. If you are an EOP employee you may obtain a copy of your SF-50 from OPF or eOPF. If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: National Personnel Records Center, Annex, 1411 Boulder Boulevard, Valmeyer, IL, 62295; FAX (618) 935-3014; Email rm.communications@nara.gov; or visit the https://www.archives.gov/personnel-records-center/new-nprc.
Peace Corps volunteers must submit a copy of your "Description of Service (DOS)" in lieu of the SF-50. If you do not have one you should email the Peace Corps Office of Volunteer and PSC Financial Services at certify@peacecorps.gov.
If you are currently serving in a pay banded position, please include a copy of your pay band chart with your application.
College transcripts (if the position has a positive education requirement, or you are qualifying on the basis of education).
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account
(https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume, veteran's documentation, completed assessment, and SF-50's) is received and accurate. Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload or fax the documentation by the closing date of this announcement.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed and no further consideration will be given to additional application packages.
Office of Administration
725 17th Street
Washington, DC 20503
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
After a tentative job offer, we will conduct a security background investigation and drug screening. If the drug screening is negative and security background is cleared, then a formal job offer will be extended to candidate.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire. We cannot assume you have performed the necessary experience required for this position regardless of your employment history, titles of positions held, series, grade, or academic career. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder.
If you choose to use your own resume, curriculum vitae, or any other written form you choose, then you must ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position:
Job title
Name of employer
Beginning and ending dates of employment (month/day/year format)
Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.
Detailed description of job duties for each job held, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable)
Your resume must show the series and grade or equivalent for all federal positions you have held (if a federal position).
2. A complete Assessment Questionnaire
3. Other supporting documents to be submitted with application:
DD214: Veterans' Preference Documentation, if applicable, a DD-214 Member 4 copy, which shows type of discharge. If still active, provide an official Statement of Service. Any other documentation such as VA letter documenting disability, SF-15, and any other required supporting documentation based your veterans' preference claim.
SF-50: Federal applicants must submit an SF-50 (Notification of Personnel Action) that shows your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion (if applying as a current or former Federal Employee) showing you are/were in the competitive service and the highest grade or promotion potential held. Do not use Award actions. If you are an EOP employee you may obtain a copy of your SF-50 from OPF or eOPF. If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: National Personnel Records Center, Annex, 1411 Boulder Boulevard, Valmeyer, IL, 62295; FAX (618) 935-3014; Email rm.communications@nara.gov; or visit the https://www.archives.gov/personnel-records-center/new-nprc.
Peace Corps volunteers must submit a copy of your "Description of Service (DOS)" in lieu of the SF-50. If you do not have one you should email the Peace Corps Office of Volunteer and PSC Financial Services at certify@peacecorps.gov.
If you are currently serving in a pay banded position, please include a copy of your pay band chart with your application.
College transcripts (if the position has a positive education requirement, or you are qualifying on the basis of education).
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account
(https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume, veteran's documentation, completed assessment, and SF-50's) is received and accurate. Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload or fax the documentation by the closing date of this announcement.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed and no further consideration will be given to additional application packages.
Office of Administration
725 17th Street
Washington, DC 20503
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
After a tentative job offer, we will conduct a security background investigation and drug screening. If the drug screening is negative and security background is cleared, then a formal job offer will be extended to candidate.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
