Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

This position is located in the Morale, Welfare and Recreation (MWR) Non-appropriated fund (NAF) Personnel Office, Commander, Navy Region Hawaii. The purpose of this position is to provide clerical and administrative support in a wide variety of human resources activities and programs.

At the entry level NF 0203 02 status, assignments are selected to ensure the development of skills and abilities needed to perform the target level duties. Completes a prescribed agenda of formal/informal classroom, on-the-job training and self-development as set forth in the Individual Training Development Plan.

The employee works under closer than normal supervision wherein work is closely reviewed and detailed guidance provided as needed. As employee progresses, supervisory control diminishes until the full performance level is accomplished.

At management's request, the incumbent may be non-competitively promoted no earlier than six (6) months or longer the one year of satisfactory performance provided the target position guide is classifiable to its present title, pay plan, series, and pay level at the time the incumbent has completed the required training, meets all regulatory and qualification requirements; and it performing the full scope of the major duties under the proper level of supervision.

At the full performance NF 0203 03 status, utilizes knowledge of numerous local, CNIC, and DON policies and procedures to provide information on regulatory requirements to employees and members of the public who have little or no knowledge of the Federal personnel system.

Performs miscellaneous clerical work, print and date stamps received documents, creates Vacancy Case Folder for recruitment actions or pulls OPF for other actions and distributes to the proper team. Upon completion of vacancy, audits Vacancy Case Folder to ensure accuracy/completion.

Sets up and maintains databases, spreadsheets and centralized files. Maintains files consisting of reports, letters, notices and instructions. Screens and purges files as needed to remove obsolete or irrelevant material. Inputs time into Kronos for all CNRH Human Resources Staff and provides documentation to either the Director to sign and approve. Ensures all leave slips are provided for the pay period and attached to time and attendance record.

Processes Requests for Personnel Actions (SF-52s). Ensures supporting documents are complete and attached to SF-52 (e.g. job descriptions, set of duties, etc.). Establishes and/or maintains OPFs, including consolidation with prior service records. Obtains original OPF from records center or other activity as required.

Prepares pre-employment packets of forms and documents needed to in-process new employees. Assists in explaining and reviewing information from candidates. Assists in or presents employment information briefings to potential candidates.

Answers inquiries regarding such matters as the status of recruitment, kinds of vacancies in the serviced organizations, procedures for filing applications and general questions regarding Federal employment. Answers telephone and receive personal callers, handling as many matters as possible to divert inquiries from other members of the staff. Interviews eligible and unsolicited applicants, providing information such as job requirements, substantiating records required, jobs restricted to veterans, and status requirements.

Assists or conducts new employee orientation. Provides brochures, e.g., health/life insurance, and explains retirement provisions, hours of work, leave accrual, health and life insurance operations, local facilities, standards of conduct, EEO, etc. Answers employee questions. Ensures benefit enrollments are completed timely and accurately and contain necessary certifications. Assists employees in preparing documents necessary for background investigations. Assists new employees in completing required appointment forms, e.g., Designation of Beneficiary, W-4, etc.

Monitors announcements and provides information to applicants on application procedures, qualification requirements, referral procedures.

Maintains office files and records; files reports, general correspondence etc. Receives, dates, sorts, and determines routing of incoming and outgoing mail. Uses word processing software to produce forms, reports, spreadsheets and correspondence. Transmits and receives documents and messages electronically. Skill in operating word processing equipment is required. Assists in special projects by gathering data from files and automated systems and extracts information form official personnel folders.

Assists employees and applicants in use of manual records as well as in the use of automation systems designed to provide personal as well as recruitment information.

Performs other duties related to this position description and position.

Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

Knowledge of, and skill in applying, a standardized body of Human Resources rules, procedures, and operations concerning civilian personnel procedures, requirements, and terminology to provide support to Human Resources Specialists involved in one or more specialties. This knowledge is used to screen and process actions, maintain subject matter organizational and office reference files and records, obtain and/or compile data and provide others basic information.

Knowledge of basic local, CNIC and DON employment requirements required to gain employment in the Federal civil service.

Knowledge of standard human resources rules, procedures, internal requirements, and terminology related to Federal employment activities.

Knowledge of office file arrangement and the propose and content of documents in the files, including OPFs, the ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.

Knowledge of steps and procedures used to process personnel documents.

Ability to make decisions, resolve problems or discrepancies based on knowledge of personnel processing rules, regulations, and procedures.

Ability to understand and provide basic program information.

Knowledge of personnel processing language, procedures and options to process a full range of recurring types of official personnel actions.

Ability to screen visitors and/or determine basic eligibility for employment.

Knowledge of several types of automation systems (e.g. graphics, spreadsheets, etc.) utilizing function keys to perform a wide range duties within each software type.

Skill in oral expression to explain process and procedural matters and provide basic program information.

Knowledge of formats, punctuation, grammar and clerical steps to process and prepare correspondence and documents in an accurate manner.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.