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Biomedical Equipment Support Specialist (Information Systems)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration
This job announcement has closed

Summary

Serves as a Biomedical Equipment Support Specialist (BESS) specialized in information systems within a Healthcare Technology Management (HTM) department at a VA facility. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software.

Overview

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Hiring complete
Open & closing dates
03/19/2025 to 03/31/2025
Salary
$92,573 to - $120,350 per year
Pay scale & grade
GS 12
Location
2 vacancies in the following location:
Richmond, VA
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
CBTA-12713064-25-TDM
Control number
833825900

This job is open to

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Clarification from the agency

Applications will be accepted from current permanent employees of the Richmond VA Medical Center only

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Duties

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Manages and maintains medical servers and networks, diagnostic software, virtual platforms, clinical applications software, and medical equipment with network connection.

Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance.

Manages hardware components of virtual servers, physical servers, and medical workstations.

Implementation tasks for new medical equipment with network connection. Allocate and assign VLAN, AE title, IP address. Collaboration with PACS administrator as needed.

Identifies, troubleshoots, and completes corrective action for issues related to networked medical equipment and clinical systems.

Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems.

Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufacturers.

Coordinates, implements, and manages cybersecurity measures and disaster recovery plans.

Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.

Monitors cybersecurity metrics, and initiates corrective action to address deficiencies.

Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.

Performs incoming inspections and planned maintenance on medical equipment and clinical systems.

Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems.

Performs other directly related duties as assigned.


Work Schedule: Monday-Friday, 7:30am - 4pm & Monday - Friday, 11:30am - 8pm
Telework: Not Available
Virtual: This is not a virtual position.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

BASIC REQUIREMENTS

Citizenship. Citizen of the United States.

Education, Experience, or Certification.

Associates or higher degree in the biomedical technology or biomedical engineering field;
OR
Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience;
OR
Completion of the Department of Defense (DOD) biomedical equipment technician training program;
OR
Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience;
OR
Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship;
OR
Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience;
OR
Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.

Experience. One year of creditable experience equivalent to the next lower grade.

In addition to the experience above, the candidate must demonstrate the following:

Knowledge of Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) standards.

Knowledge of advanced testing methods to troubleshoot networked medical equipment and clinical system interfaces.

Skill in maintaining computer and server based medical equipment, databases, and software.

Skill in managing medical equipment and clinical system projects that interface with an electronic health record or other information systems.

Skill in applying cybersecurity standards to medical devices and clinical systems such as Food and Drug Administration (FDA), Federal Information Security Modernization Act (FISMA), and National Institute of Standards and Technology (NIST) guidelines.

Ability to apply information security tools including virus protection, software updates, and operating system patches.
Ability to establish a medical network including VLAN configuration, Internet Protocol addressing, and network security.

English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part.

The full performance level of this vacancy is GS-12

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

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