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Medical Support Assistant (Office Automation)

Department of Defense
Military Treatment Facilities under DHA
Kenner Army Health Clinic, DIR of Medicine, Dept of Medicine
This job announcement has closed

Summary

About the Position: Position is in the Pediatric Clinic. Position is not telework eligible. Work hours range from 0600-1600 but will not exceed an 8 hour workday with core hours are 0700-1600.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Overview

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Reviewing applications
Open & closing dates
01/11/2025 to 01/15/2025
Salary
$42,130 to - $54,764 per year
Pay scale & grade
GS 5
Location
1 vacancy in the following location:
Fort Gregg-Adams, VA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
HSJT256014283980HW
Control number
827470500

Duties

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  • Schedule patient's medical appointments to support the outpatient clinic.
  • Apply medical terminology to enter data into patient medical records.
  • Verify patients' eligibility in database for beneficiary information.
  • Receive phone calls to provide general hospital information.
  • Maintain patient appointment schedules to prevent conflicts in patient care and/or treatment.
  • Operate office automation tools to cancel patient appointments.

Requirements

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Conditions of employment

  • Tier 1: This position is subject to a background investigation to determine your suitability for Federal employment.
  • Influenza: This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations
  • Tuberculosis (TB): This position requires the incumbent to have Tuberculosis testing.
  • Basic Life Support (BLS): This position requires that you obtain and maintain a Basic Life Support (BLS) certification within 6 months of hire.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Specialized Experience: One year of specialized experience equivalent to the GS-04 grade level in the Federal service which includes performing clerical and/or receptionist duties such as monitoring, scheduling and rescheduling patients for treatment, initiating, assembling, and/or filing medical records.

OR

Education: Successful completion of four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcripts.)

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Influenza: This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
  • Basic Life Support (BLS): This position requires that you obtain and maintain a Basic Life Support (BLS) certification from, or in accordance with, the American Heart Association and American Red Cross. Advanced certification (e.g., ALS) does not supersede BLS.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Veterans and Military Spouses will be considered along with all other candidates.

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