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Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Clarification from the agency

Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees

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Duties

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WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Facilities Management and Security Services Operations East, Facilities Management and Security Services Operations West.

The following are the duties of this position at the full working level.

Landscape Management/Snow Removal Duties: Responsible for the daily landscape management program on sites generally 80 acres or less including, but not limited to, grass cutting and edging, tree and shrub pruning/removal, pest and weed control, fertilization, mulching, erosion control, irrigation schedules, seasonal flowers, etc. Pro-actively researches appropriate plant material for geographic area and initiates replanting programs. Prepares and monitors budgets. Coordinates with State or local Departments of Agriculture on pest issues. Maintains required documentation on herbicide and pesticide applications. Independently coordinates removal of stray animals or pests with state or local wildlife management agencies/shelters/contractors. Pro-actively responds to emergency situations. Coordinates with Management Assurance (physical security) to coordinate perimeter landscaping with security requirements. Plans and implements the campus snow removal efforts. Keep upper management advised of campus conditions during snow/ice-related weather events.
Food Services Duties: Responsible for the daily food services program including cafeteria and canteen providers. Typically sites will have one to five canteens split between one or two canteen vendors. Monitors menu variety, pricing, food temperatures, sanitation procedures and trash disposition. Consults GSA and state agencies for the blind, local health department inspectors and Food and Drug Administration inspectors on cafeteria inspections and resolutions of problems. Consults with state agencies for the blind to provide canteen and/or cafeteria services and resolve problems. Meets with building occupants or employee committees on food service issues. Maintains required documentation on official inspections and problem resolution.
Recycling/Shredding Duties: Responsible for the daily recycling program, which may include, but not be limited to, office paper, cardboard, aluminum cans, glass, pallets, computer tapes, printer cartridges, etc. Stays current on recycling procedures and rebate prices. Promotes the recycling program to building occupants. Tracks volumes of material by type recycled and any proceeds. May coordinate proceeds to reduce contract costs. Researches, recommends and initiates orders for program support equipment including shredding equipment, recycling bins, and trash collection and movement containers.
Back-up Support for Energy Management and Utilities Duties: Utilities may include electricity, natural gas, fuel oil, steam and water from one or more providers or transporters. As assigned by the Building Delegation Consultant, receives and monitors the utility invoices; initiates receiving reports to pay utility invoices. Tracks demand, consumption and cost data to aid Building Delegation Consultant in preparing quarterly and Annual Report with Scorecard and narrative. Identifies opportunities to conserve energy and reduce water consumption and shares ideas with management and Building Delegation Consultant. Works under the guidance of the Building Delegation Consultant to coordinate energy audits in accordance with required frequencies and to develop implementation plan for recommendations. Works with Building Delegation Consultant on building occupant Energy awareness campaigns.
Contracting Officer's Technical Representative (COTR) Duties: Acts as COTR on one or more contracts. COTR duties will vary depending on the size, cost, and criticality of these contracts. Closely follows Procurement-initiated COTR guidelines on working with contractors. Obtains and maintains COTR certification by completing courses timely. Maintains professional relationship with contractors. Initiates funding requests, writes the technical contract Statement of Work and Quality Assurance Surveillance Plan (QASP), prepares the Government Cost Estimate, works closely with the Contracting Officer throughout the solicitation process, develops and monitors timelines/milestones, participates on contract technical proposal evaluation panels and prepares supporting documentation for decisions reached, and coordinates the phase in and closeout of contracts.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

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Conditions of employment

STANDARD POSITION DESCRIPTIONS (SPD):
PD96330, PD96324, and PD96305
Visit the IRS SPD Library to access the position descriptions.

Obtain and use a Government-issued charge card for business-related travel.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below:

SPECIALIZED EXPERIENCE/EDUCATION GS-07: To be minimally qualified for this position you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service.
Specialized experience for this position includes:
Basic knowledge of the concepts, practices, regulations and policies various external/internal, and others associated with building management functions (i.e., landscape maintenance, food services, recycling/shredding, custodial, Operations & Maintenance, etc.) in order to provide technical advice.
For example, some of these regulations and policies include: Executive Orders on energy and recycling, State and local pesticide/herbicide regulations, FDA and local health department regulations, CFR (Code of Federal Regulations), OSHA (Occupational Safety and Health Act), FPMR (Facilities Property Management Regulations) and procurement regulations to provide guidance with established rules and laws; General knowledge of contract administration sufficient to identify problem areas and ensure contract conditions are met; General knowledge of various automated systems and software programs, some examples are: centralized employee problem help desk or reporting center (i.e., KISAM/OSGetServices) automated financial system (i.e., Procurement for Public Sector), CMMS/CMIS (Computerized Maintenance Management/Information System), and lawn irrigation systems. Knowledge of oral and written techniques in order to prepare reports, identify and resolve recurring problems, and to communicate effectively.

EDUCATION: One (1) year of full-time graduate education at an accredited college or university.
OR
Superior Academic Achievement may be met by having a bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.

OR

COMBINATION OF EXPERIENCE AND EDUCATION: At least one (1) year of combined graduate education and experience equivalent to that described above.

SPECIALIZED EXPERIENCE/EDUCATION GS-09: To be minimally qualified for this position you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.
Specialized experience for this position includes:
Knowledge of the various external/internal concepts, practices, regulations and policies, and others associated with building management functions (i.e., landscape maintenance, food services, recycling/shredding, custodial, Operations & Maintenance, etc.) in order to provide technical advice on services problems, issues and contracts.
For example, some of these regulations and policies, include: Executive Orders on energy and recycling, State and local pesticide/herbicide regulations, FDA and local health department regulations CFR (Code of Federal Regulations), OSHA (Occupational Safety and Health Act), FPMR (Facilities Property Management Regulations) and procurement regulations to ensure actions, advice and guidance complies with established rules and laws; Analytical and evaluative techniques, both qualitative and quantitative, sufficient to identify, evaluate, and modify work methods; Experience working with contract administration to be able to inspect and identify problem areas/trends and recommend modifications to ensure contract conditions are met; Knowledge of various automated systems and software programs in order to research, generate/issue reports, and other documents. Some examples of these systems and programs are: centralized employee problem help desk or reporting center (i.e., KISAM/OSGetServices), automated financial system (i.e., Procurement for Public Sector), CMMS/CMIS (Computerized Maintenance Management/Information System), and lawn irrigation systems. Knowledge of oral and written techniques in order to prepare reports/documents/technical contract specifications, identify and resolve problems and to communicate effectively with employees, union officials, Contracting Officers, contractors, and others both within and outside the organization.

OR

EDUCATION: A master's or equivalent graduate degree in a related field of study at an accredited college or university
OR
Two (2) full years of progressively higher-level graduate education leading a master's degree in a related field of study. One (1) year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.
OR
L.L.B. or J.D., if related.

OR

COMBINATION OF EXPERIENCE AND EDUCATION: At least one (1) year of combined graduate education and experience equivalent to that described above.

Please see the Education section for the GS-11 specialized experience/education.

AND

MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.

AND

TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.

Education

Qualification Requirements continued:

SPECIALIZED EXPERIENCE/EDUCATION GS-11: To be minimally qualified for this position you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service.
Specialized experience for this position includes:
Knowledge of the practices, regulations, policies, and precedents external/internal, and others associated with building management functions (i.e., landscape maintenance, food services, recycling/shredding, custodial, Operations & Maintenance, etc.) in order to provide technical advice on service problems, issues, and contracts.
Some examples of such regulations and policies, include: Executive Orders on energy and recycling, State and local pesticide/herbicide regulations, FDA and local health department regulations, CFR (Code of Federal Regulations), OSHA (Occupational Safety and Health Act), and FPMR (Facilities Property Management Regulations) and procurement regulations, to ensure actions, advice and guidance complies with established rules and laws; Analytical and evaluative and techniques, both qualitative and quantitative, sufficient to identify, evaluate, and modify work methods; Experience working with contract administration sufficient to inspect and identify problem areas/trends, recommend modifications and/or adjustments to ensure contract conditions are met; Knowledge of various automated systems and software programs in order to research and obtain up-to-date information, track work assignments, and to generate/issue reports. Examples of these systems and programs are centralized employee problem help desk or reporting center (i.e., KISAM/OSGetServices), automated financial system (i.e., Procurement for Public Sector), CMMS/CMIS (Computerized Maintenance Management/Information System), and lawn irrigation systems, etc. Knowledge of oral and written techniques in order to prepare reports/documents/technical contract specifications, identify and resolve problems and to communicate effectively with employees, union officials, Contracting Officers, contractors, and others both within and outside the organization.

OR

EDUCATION: A Ph.D. or equivalent doctoral degree.
OR
Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree.
OR
LL.M., if related.

OR

COMBINATION OF EXPERIENCE AND EDUCATION: At least one (1) year of combined graduate education and experience equivalent to that described above.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Additional information

We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
This is a bargaining unit position.
Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.
Alternative work schedule, staggered work hours or telework may be available.
In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
Relocation expenses - No.

Vacancies to be filled as follows:

2 vacancies - (MA0137) 310 Lowell Street, Andover, Massachusetts

1 vacancy - (TX2038) 3651 S Ih-35 01810, Austin, Texas

Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

For more information regarding Union Representation click here
National Treasury Employees Union - NTEU

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further.

Rating: Your application will be evaluated on the Critical Job Elements (CJE) of the position to be filled, in accordance with Article 13 of the IRS/NTEU National Agreement. Your application will also be rated and ranked among others, based on your responses to the online questions/assessment. Your experience, education, training, prior performance, and awards, relevant to the position being filled, will be considered throughout the hiring process. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

Required Documents

Help

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or links to social media such as LinkedIn, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips. It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
Online Application - Questionnaire responses
Education - See Education Section above
Performance Appraisal/Awards (if applicable) - You are strongly encouraged to submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating and copies of any incentive/performance awards you received. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
Registration/License (if applicable) - active, current registration/license
IRS Reassignment Preference Program (RPP)(if applicable) - You MUST meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
Career Transition Assistance Plan (CTAP)(if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.

NOTE:

DO NOT copy the specialized experience statement or position description into your resume for experience as this is not a demonstration of your experience and could result in an ineligible determination.
If you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

Help

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 11/20/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 11/20/2024.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12596945

To begin the application process, click the "Apply Online" button.
You will be re-directed to USASTAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 11/20/2024.

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://secure.login.gov/). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: Welcome | Login.gov. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage.

Agency contact information

(ERC) Employee Resource Center

Phone: 866-743-5748
Website: https://irsgov.sharepoint.com/sites/EmployeeResources/SitePages/ERC-Help-Desk.aspx

Address: FMSS - Deputy Director
1111 Constitution Ave NW
Washington, DC 20224
US

Next steps

Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/. We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Required Documents

Help

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or links to social media such as LinkedIn, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips. It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
Online Application - Questionnaire responses
Education - See Education Section above
Performance Appraisal/Awards (if applicable) - You are strongly encouraged to submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating and copies of any incentive/performance awards you received. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
Registration/License (if applicable) - active, current registration/license
IRS Reassignment Preference Program (RPP)(if applicable) - You MUST meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
Career Transition Assistance Plan (CTAP)(if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.

NOTE:

DO NOT copy the specialized experience statement or position description into your resume for experience as this is not a demonstration of your experience and could result in an ineligible determination.
If you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

How to Apply

Help

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 11/20/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 11/20/2024.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12596945

To begin the application process, click the "Apply Online" button.
You will be re-directed to USASTAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 11/20/2024.

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://secure.login.gov/). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: Welcome | Login.gov. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage.

Agency contact information

(ERC) Employee Resource Center

Phone: 866-743-5748
Website: https://irsgov.sharepoint.com/sites/EmployeeResources/SitePages/ERC-Help-Desk.aspx

Address: FMSS - Deputy Director
1111 Constitution Ave NW
Washington, DC 20224
US

Next steps

Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/. We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.