The position description number for this position is PD3D2010. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search
Serves as a program expert and project manager, providing program expertise, management and direction for cross-cutting activities to ensure the effectiveness and efficiency of operations under the authority of the Deputy Commissioner, nationwide.
Summary
The position description number for this position is PD3D2010. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search
Serves as a program expert and project manager, providing program expertise, management and direction for cross-cutting activities to ensure the effectiveness and efficiency of operations under the authority of the Deputy Commissioner, nationwide.
Serves as a program expert and project manager, providing program expertise, management, and direction for cross cutting activities to ensure the effectiveness and efficiency of operations under the authority of the Deputy Commissioner, nationwide.
Provides technical advice and assistance to the Deputy Commissioner, Assistant Deputy Commissioner, ACs, Regional Commissioners and other DCO managers in planning, formulating, and implementing administrative management policies.
Provides advice on and evaluates various aspects of DCO operations to ensure effective workload or position management, work power utilization and management planning and analysis...
[cont.] to ensure the overall effectiveness and efficiency of the regional offices, field offices, program service centers, teleservice centers and headquarters staff.
Conducts special studies and projects, either upon specific assignment or upon own initiative, within Operations area.
These special studies and projects may involve review, evaluation, and recommendations for improvement in existing organization, policies, issues, and practices.
Prepares or coordinates confidential reports, briefing materials, or background information for the Deputy Commissioner.
Assists the Deputy Commissioner in handling difficult program issues by providing advice and guidance on the resolution of complex, sensitive problems. Develops and presents independent analyses of controversial matters.
Attends executive meetings and discusses activities/achievements within Operations and represents DCO on various interagency and administration wide committees, task forces, work groups, to resolve problems or plan activities.
Reviews and analyzes high priority and/or sensitive correspondence received in the Deputy Commissioner's office, forwarding copies to individual components as necessary.
Summarizes lengthy correspondence and briefs the Deputy Commissioner on items forwarded, following up to see that necessary action is taken.
Reviews completed assignments for soundness of recommendations and conformance with DCO and SSA policy.
Develops solutions to problems disclosed during the conduct of studies and provides consultation and advice to staff on how to overcome these problems.
Provides technical direction to component central offices, staffs, and regional offices with emphasis by interpreting DCO philosophy and objectives, major policy decisions, problems and trends, and conformance of activities to DCO/SSA objectives.
Coordinates planning activities within DCO and develops, coordinates and tracks DCO operational planning goals and objectives.
All application materials must be received by the closing date.
Applicants must be in good standing.
Applicants must have a fully successful rating of record.
Official Personnel Folders will not be reviewed.
Requests for copies of application documents will not be accepted.
All application forms submitted become the property of SSA Human Resources.
Qualifications
Submit a thorough SSA-45 or resume that describes duties you perform as they relate to the specialized experience required for this position. Your resume is the key means we have for evaluating your experience, knowledge, skills, abilities and competencies as they relate to this position. List all positions and grade levels separately, including full start and stop dates for each position and grade level, and a comprehensive description of the relevant duties you performed in each position.
Applicants must have 52 weeks of specialized experience at the GS-13level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicants with the particular knowledge, skills, and abilities to successfully perform the duties of the position. The specialized experience required is:
Experience carrying-out management planning and analysis activities (e.g., developing high-level project milestones, producing communication plans, conducting workload analysis, coordinating work assignments); AND
Experience reviewing or drafting a variety of executive-level correspondences, such as reports, briefing materials, and talking points; AND
Experience briefing or advising executives or management.
ALL of this specialized experience is REQUIRED and must be explicitly documented/described in your resume or you will be disqualified from further consideration.
Qualification requirements must be met by the closing date of this announcement.
Applicants for promotion must have 52 weeks at GS-13.
Time in grade requirement must be met by the closing date of this announcement.
Education
This job does not have an education qualification requirement.
Additional information
NONCOMPETITIVE CONSIDERATION DUE TO SPECIAL HIRING AUTHORITY
Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran's documentation.However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration.
NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.
This is a non-bargaining unit position to be filled under the provisions of the Management Officials Promotion Plan. The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Deputy Commissioner. Additional selections may be made within 6 months of the date the best qualified list is issued.
LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay.
OTHER NOTES:
This position is temporary not-to-exceed one year. Temporary promotions or reassignments may be extended or become permanent.
This position is eligible for telework in accordance with agency policy.
Out-stationing may be available for eligible employees. Out-stationing may be available to eligible employees' homes. Eligibility exceptions may be applied.
Travel expenses for temporary assignments will be paid as appropriate according to applicable travel rules and/or regulations.
This is a moderate risk public trust position. The selected employee will be required to complete a Standard Form 85P, Questionnaire for Public Trust Positions, in order to have the appropriate investigation conducted, unless the employee has been previously certified eligible to occupy a position at this level.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants will be rated based on the following knowledge, skills, and abilities:
Knowledge of the functions, organizational structure, major issues, program goals and objectives of regional offices, field offices, teleservice centers, program service centers, headquarters components. 84 max points
Ability to analyze technical, complex, or sensitive program issues and provide recommendations to management and executives. 84 max points
Skill in communicating both orally and in writing. 84 max points
Ability to plan, organize, coordinate and lead work activities with senior analysts and management. 84 max points
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following section provides information on supporting documentation that must be submitted.
Resume or SSA-45 -- required for all applicants SF-50 -- recommended for all applicants to show placement in your current position/grade; only required for applicants for Noncompetitive Consideration due to a Special Hiring Authority (SF-50 must provide information on the appointment authority under which you were hired)
Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.
Note: Your resume must include your current component and duty station location. This information can be instrumental in determining eligible applicants. If your application does not include your component your application may be ineligible for consideration.
Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Notice Concerning Materially False, Fictitious, or Fraudulent Statements
Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.
To apply for this position, you must provide a complete Application Package which includes:
The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.
Additional Required Documents, if applicable (See Required Documents section).
The complete Application Package must be submitted before 11:59 p.m. (EST) on 09/13/2024. Failure to upload any required documents will disqualify your application from consideration.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact OPE Staffing DCO HQ at OPE.Staffing.DCO.HQ@ssa.gov.
Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories
APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK
SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: https://www.ssa.gov/careers/ivol. Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g., your personal computer, etc.).
Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account and select "Application Status". If your status has not been updated, then no changes have occurred since your referral. Please note that the selecting official may choose to interview all, some, or none of the referred candidates. You will be contacted directly if you are to be interviewed.
Additionally, you will receive notification via email to the email address in your USAJOBS profile when your status is updated, such as if another applicant was selected or the posting was cancelled.
DCO HQ Front Office
6401 Security Boulevard
Baltimore, MD 21235
US
Next steps
After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following section provides information on supporting documentation that must be submitted.
Resume or SSA-45 -- required for all applicants SF-50 -- recommended for all applicants to show placement in your current position/grade; only required for applicants for Noncompetitive Consideration due to a Special Hiring Authority (SF-50 must provide information on the appointment authority under which you were hired)
Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.
Note: Your resume must include your current component and duty station location. This information can be instrumental in determining eligible applicants. If your application does not include your component your application may be ineligible for consideration.
Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Notice Concerning Materially False, Fictitious, or Fraudulent Statements
Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.
To apply for this position, you must provide a complete Application Package which includes:
The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.
Additional Required Documents, if applicable (See Required Documents section).
The complete Application Package must be submitted before 11:59 p.m. (EST) on 09/13/2024. Failure to upload any required documents will disqualify your application from consideration.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact OPE Staffing DCO HQ at OPE.Staffing.DCO.HQ@ssa.gov.
Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories
APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK
SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: https://www.ssa.gov/careers/ivol. Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g., your personal computer, etc.).
Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account and select "Application Status". If your status has not been updated, then no changes have occurred since your referral. Please note that the selecting official may choose to interview all, some, or none of the referred candidates. You will be contacted directly if you are to be interviewed.
Additionally, you will receive notification via email to the email address in your USAJOBS profile when your status is updated, such as if another applicant was selected or the posting was cancelled.
DCO HQ Front Office
6401 Security Boulevard
Baltimore, MD 21235
US
Next steps
After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
