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IT SPECIALIST (NETWORK SERVICES)

Department of the Army
U.S. Army Cyber Command
U.S. Army Network Enterprise Technology Command (NETCOM)
This job announcement has closed

Summary

About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25.

Overview

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Reviewing applications
Open & closing dates
07/23/2024 to 08/06/2024
Salary
$86,962 to - $118,845 per year
Pay scale & grade
GG 12
Location
1 vacancy in the following location:
Fort Drum, NY
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - Up to 20% Business Travel may be required.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Supervisory status
No
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Announcement number
DAKB247477525705
Control number
800518400

This job is open to

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Clarification from the agency

See "Who May Apply" in the "Qualifications" section for more information on who is eligible to apply for this position.

Duties

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  • Serves as the LMR subject matter expert (SME) for the RNEC at Fort Drum.
  • Perform the duty of SA for the non-tactical trunked LMR system, initiating on-demand and preventive maintenance processes.
  • Oversee site visits for required system site checks, installation, repair, and preventive maintenance.
  • Perform the duties of SME for Spectrum Management for the RNEC at Fort Drum. Provides expert oversight for the Spectrum Management for seven other installation LNECs
  • Interpret, implement, and communicate Department of Defense (DoD) Spectrum strategy with senior leadership and mission partners on.
  • Provide advice and direction to the NER on effective frequency management.
  • Provide Spectrum support to current military/garrison operations, training, continuing missions, and disaster relief.
  • Perform Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) checklists against network devices and desk-side audits of the network division systems.
  • Perform duties as a NIPR/SIPR network administrator. Implements network system hardware and software and develops local operating procedures and policies.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Three year trial/probationary period may be required.
  • Must obtain and maintain at a minimum a Secret security clearance.
  • Overtime and on-call duty may be required on short notice to include nights, holidays, and weekends in support of related mission requirements.
  • The work requires the incumbent to operate government vehicles. A valid state driver's license is required.
  • Subject to call back for overtime after duty hours within 2 hours of notification.
  • This position may be considered "Mission Essential."
  • In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.
  • Position requires a physical examination due to lifting of 45 pounds.

Qualifications

Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

To qualify based on your experience, your resume must describe a least one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled.

To qualify based on your experience, your resume must clearly describe the following quality experience:
ensuring frequency assignments are designed for compatible use with other users of the radio frequency spectrum (for example: fixed station and mobile radio, radar, navigational aids, satellite links); identifying cause of Electromagnetic Interference (EMI) and mitigates the interference through appropriate channels; and assigning frequency allocations.

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

This job does not have an education qualification requirement.

Additional information

  • If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment.
  • This position is in the Professional Category at the Full Performance Work Level within the CES Occupational Structure.
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Direct Deposit of Pay is required.
  • Must be able to obtain and maintain a Secret security clearance.
  • Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program dated 15 February 2023.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is an Information Technology Management Career Field position.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
  • The incumbent will be required to successfully complete the Electromagnetic Frequency Management (25E) Course within 12 months. If training is not accomplished due to incumbent's unwillingness or unable to successfully complete the training, incumbent will be subject to reassignment or termination. NOTE: If incumbents are unable to meet this requirement within 12months of hire due to issues beyond his/her control, special consideration may be granted to extend this up to an additional 12 months. Specific examples would be cancellation of course by host or insufficient TDY funding.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

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