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Community Outreach Specialist

Department of Justice
Offices, Boards and Divisions
Environment and Natural Resources Division - Office of Environmental Justice
This job announcement has closed

Summary

Established in 2022, the Office of Environmental Justice coordinates environmental justice activities across DOJ components and offices. Community outreach and relationship management responsibilities include documenting harm to communities/individuals, collecting community knowledge relevant to harms, and communicating government actions to address community concerns. The incumbent plans, designs, and executes campaigns to convey information on DOJ's environmental justice programs.

Overview

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Reviewing applications
Open & closing dates
07/10/2024 to 07/31/2024
Salary
$99,200 to - $153,354 per year
Pay scale & grade
GS 12 - 13
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Other
Drug test
Yes
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
ENRD-24-040-DE
Control number
799323100

This job is open to

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Clarification from the agency

The Public

Duties

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This vacancy is also being announced concurrently with Ann# ENRD-24-040-MP for employees with Federal status or eligibility and applicants eligible for special appointment authorities. Please review that announcement to determine if you are eligible to apply. Note: Applicants must apply separately for each announcement.

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Duties and responsibilities include the following:

  • Establish and maintain relationships with key stakeholder groups, including hard-to-reach, diverse and under-represented communities by identifying and executing creative and accessible strategies to reach them where they are.
  • Attend, facilitate/lead, and give presentations, in person or virtually, at formal and informal meetings and workshops for communities and other stakeholders.
  • Share information with community organizations about Division and Department programs and other government programs and non-governmental service providers.
  • Assist in identifying and distributing information regarding available program opportunities and resources.
  • Respond to complaints and requests for assistance, documents incoming communications, and refers complaints or requests for assistance to the appropriate person, office, or agency.
  • Develop strategies and maintain an annual calendar of engagements to proactively engage with over-burdened and under-served communities.
  • Identify appropriate meetings and events to attend or where case teams might present, including community organization meetings and other local events.
  • Analyze qualitative and quantitative feedback gathered during listening and engagement sessions.
  • Identify outreach resources within DOJ and across the federal government for case teams to call on when planning community meetings.
  • Review or prepare user-friendly meeting materials; create templates for outreach plans, fact sheets, and feedback forms for case teams to use.
  • Coordinate the development of outreach materials on common subjects, for case teams to use.
  • Provide trainings or coordinate with the Executive Office for United States Attorneys and the National Advocacy Center to design trainings in meeting facilitation and cultural competency for DOJ attorneys and professional staff conducting outreach.

Requirements

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Conditions of employment

  • Must be a U.S. citizen or national
  • Must complete a Background Investigation to include pre-employment drug testing
  • You will be required to serve a one-year probationary period; if not already served.
  • If this is your first appointment in the Federal Government, pay will be set at step 1 of the grade selected.
  • If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law.

Qualifications

To qualify for GS-12: You must have one year of specialized experience at, or equivalent to, the GS-11 Federal grade level or above performing administrative management duties and responsibilities related to the work of a Community Outreach Specialist for organizing engagement activities with stakeholders, gathering and analyzing data, executing multiple projects, and communicating with stakeholders both verbally and in writing.

To qualify for GS-13: You must have one year of specialized experience at, or equivalent to, the GS-12 Federal grade level or above performing program management duties and responsibilities related to the work of a Community Outreach Specialist for directing engagement activities with stakeholders, analyzing and reporting data, managing multiple projects, and communicating with stakeholders both verbally and in writing.

Highly desirable:

  • Demonstrated ability to lead or facilitate meetings (or otherwise personally engage) with communities that are overburdened and underserved.
  • Relevant knowledge and experience of environmental justice.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skill and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

YOUR RESUME MUST support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement if you are using experience to meet all or part of the qualification requirements. Please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

Only experience and education obtained by the closing date of this announcement will be considered.

To preview questions, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12475299

Education

There is no substitution of education for experience at this grade level.

Additional information

Interagency Career Transition Assistance Plan (CTAP/ICTAP): The Career Transition Assistance Program (CTAP) provides eligible surplus and displaced competitive service employees in DOJ with selection priority over other candidates for competitive service vacancies.ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies.
If you have received written notification of your eligibility for consideration under CTAP/ICTAP, you may receive special priority consideration for this position, if this vacancy is within your CTAP/ICTAP eligibility and you are well-qualified for the position. To be well qualified, you must satisfy all qualification requirements and rate equivalent to the Highly Qualified or better category using established category rating criteria.

Veterans Preference: If you are entitled to or claim veteran preference (VP), you should indicate the type of veteran preference (5 or 10 points) you are claiming on your resume. In order to determine your eligibility, you can find additional information at: http://www.opm.gov/policy-data-oversight/veterans-services/vet-guide/

To verify your veteran preference entitlement, submit a copy of the Member Copy 4 of your DD-214; official statement of service from your command if you are currently on active duty; or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions. If you are claiming 10-point preference, you must submit Member Copy 4 of your DD-214 in addition to the supporting documentation required and identified on the reserve side of the SF-15, Application for 10 Point Veteran Preference. If you are claiming 10-point DERIVED PREFERENCE as a relative you must submit Member Copy 4 of the veteran's DD-214 and an SF-15 in addition to the supporting documentation required and identified on the reverse side of the SF-15. If you fail to do so, you will receive consideration as a non-veteran.

Benefits: DOJ offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.

General Employment Information:

  1. REASONABLE ACCOMMODATION: Our policy can be found at: Reasonable Accommodation (justice.gov)
  2. DOJ EEO STATEMENT: The U.S. Department of Justice fosters an inclusive and diverse workforce, find our EEO statement online at: https://www.justice.gov/jmd/page/file/1394116/dl?inline
  3. SELECTIVE SERVICE: Additional information is found at: www.sss.gov.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Oral Communication
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stakeholder Management
  • Stress Tolerance
  • Teamwork
  • Writing

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12475299

*Note: Additional candidates may be selected if more positions become available within 90 days after the HR office issues the selection certificate.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

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