As a Supervisory IT Specialist (APPSW), you will manage and develop applications that assist with operating and maintaining systems supporting government-wide shared services, including the FAS Personal Property, Travel and Transportation, Fleet Management, and Charge Card Services business lines, as well as the Integrated Award Environment.
LOCATION OF POSITION: Within GSA IT's Integrated Award Environment Systems Division (IDQAB). Duty location to be determined following selection.
Summary
As a Supervisory IT Specialist (APPSW), you will manage and develop applications that assist with operating and maintaining systems supporting government-wide shared services, including the FAS Personal Property, Travel and Transportation, Fleet Management, and Charge Card Services business lines, as well as the Integrated Award Environment.
LOCATION OF POSITION: Within GSA IT's Integrated Award Environment Systems Division (IDQAB). Duty location to be determined following selection.
Directs and manages a staff of senior IT Specialists for the development and operations of the systems that constitute the portfolio of Integrated Award Environment (IAE)that include: both Legacy systems that use custom software tools, and modernized SAM.gov that utilizes open-source code, with responsibility for application, data design, identifying technologies that support interoperability, sharing of data among different information systems and networks, across various facets of Information Technology, managing infrastructure services, architecture services, application-related services, Application Program Interface (API) services, data services, web services, interface services, microservices, security services, and system documentation.
Serves as the System Owner for SAM.gov, provides guidance, leadership, and support throughout the entire lifecycle of IT product development for Agile Development, Operations and Maintenance (O&M) teams for SAM.gov. This includes taking full ownership of the code repository for SAM.gov, managing the deployment process from inception to final deployment, overseeing key development and O&M activities, and implementing continuous improvement processes, ensuring SAM.gov has a valid Authority to Operate (ATO) and managing Interconnection Security Agreements (ISA) for SAM with connecting systems to enhance the quality and service delivery of SAM.gov.
Maintains a high degree of awareness and knowledge of open-source software products, especially in the field of open government data and collaborates with open-source developers and fosters the development of vibrant open source communities around the organization’s projects such as portal design, solution enhancements, content management systems, configuration management, web metrics, application testing, performance monitoring, and infrastructure maintenance in support of these data management services
Serves in a senior technical advisory role by providing expert technical advice and assistance to the organization officials on appropriate techniques and methodology in the design, development, analysis, and study of systems applications that improve program operations, eliminate problem areas and provide cost benefits, including in the area of government-wide application programming interfaces (APIs) and API Key Management.
Leads efforts in the formulation policies, procedures, and standards for IT support while overseeing studies and analyses of the agencies overall Federal legislative and executive requirements and mandates by developing policy proposals, program changes, and technical IT processes to improve the programs to include SAM/IAE operations.
Analyzes business requirements for the development of overall plan, criteria, and programming specifications for program projects and provides core input for designs, codes, test, and debugging of critical portions of the Integrated Award Environment (IAE)/new System for Award Management (SAM),SAM and cloud service data management software and services architecture. Serves as an Agile product manager responsible for leading, coaching, organizing, and assisting agile project team members. This work consists of managing multiple project teams and the required integration with other activities outside of the scope of the Agile teams.
Oversees project management activities and technical coordination of multiple projects and determines the extent of change in data warehousing, data management and data governance required by numerous end users and influenced by external developments, changes in work processes, and assessments of system/application data sharing and data warehousing performance.
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Register with the Selective Service if you are a male born after 12/31/1959
Direct Deposit of salary check to financial organization required.
Meet time-in-grade within 30 days of the closing date, if applicable
If selected, you must meet the following conditions:
Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
Serve a one year probationary period, if required.
Serve a one year supervisory or managerial probationary period, if required.
Undergo and pass a background investigation (Tier 3 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, AmeriCorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-15 salary range starts at $143,736 per year.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
Applicants applying for the GS-15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-14 level in the Federal service as described below: IT SPECIALIST COMPETENCY REQUIREMENTS:
Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.
SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is defined as experience leading, managing, or supervising the development and operational support for acquisition operating systems. This experience must demonstrate extensive experience:
Working across various facets of Information Technology, managing infrastructure services, architecture services, application-related services, Application Program Interface (API) services, data services, web services, interface services, microservices, security services, and system documentation;
Leading a matrixed team of 25+ development, Operations and Maintenance and enabler teams of Contractor staff for the successful launch of a critical system that leveraged both modern open source and legacy technical architecture with custom software tools and technologies;
Implementing, cloud open source and emerging technology solutions (COTS) and initiatives following SecDevOps philosophies, practices, and technologies to achieve Continuous Integration/Continuous Delivery; and
Working in and leading Agile teams (Scrum and SAFe) using continuous integration.
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit Status
None
Management Rights
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
Diversity
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
Reflected in our policies, procedures and work environment;
Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
Skill in directing and managing a staff of senior IT Specialists.
Skill in open-source code and integrated l systems that use custom code with responsibility for application, and data design
Evidence of skill and experience in modernizing key components and integrating with legacy systems.
Skill in developing the architecture of integrating legacy and modernized systems with different technical stacks.
Skill in employing continuous process improvement and implementing innovative tools to drive efficiency.
Knowledge of open-source software products.
Skill in the development of portal design, and solution enhancements,
Skill in content management systems, configuration management, testing and web metrics.
Skill in performance monitoring, and infrastructure maintenance.
Skill in policies, procedures, and standards for IT support
Skill in developing policy proposals, program changes, and technical IT processes.
Skill in advanced information systems management techniques
Skill in methodology in the design, development, analysis, and study of systems applications
Skill in analyzing business requirements
Skill in cloud service data management software and services architecture.
Skill in project management activities and technical coordination.
Skill in data warehousing, data management and data governance required by numerous end users.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.
Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you are ICTAP/CTAPeligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJOBS and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJOBS or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Applicants having issues with an application may also contact the MGS help desk at mgshelp@monster.com or call (866) 656-6830 to speak directly to a MGS help desk attendant during working hours.
GSA, Office of GSA IT
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for the U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you are ICTAP/CTAPeligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJOBS and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJOBS or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Applicants having issues with an application may also contact the MGS help desk at mgshelp@monster.com or call (866) 656-6830 to speak directly to a MGS help desk attendant during working hours.
GSA, Office of GSA IT
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for the U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
