This position is at the National Credit Union Administration (NCUA) in the Office of Business Innovation (OBI). This position serves as a Business Innovation Officer.
Summary
This position is at the National Credit Union Administration (NCUA) in the Office of Business Innovation (OBI). This position serves as a Business Innovation Officer.
Current and former federal employees with competitive status, reinstatement eligibles, Interagency Career Transition Assistance Program (ICTAP) eligibles, Veterans (e.g. VEOA and 30% disabled), and special non-competitive appointment eligibles (e.g., persons with disabilities, certain military spouses, Peace Corps and Vista volunteers, etc.).
Analyze and interpret specific system requirements for their viability against the business objective.
Research information to understand or update artifacts about an existing or new business system.
Provide ongoing maintenance of systems as changes occur in business processes or to accommodate user needs.
Perform special analysis of business innovation issues related to policies, practices, systems, and resources required to carry out programs to include theories, practices, and procedures governing the NCUA.
Recommend new or revised NCUA's policies, procedures, and practices to ensure business processes match the capabilities of the selected technology solution and remain effective with achieving NCUA's objectives and in compliance with all requirements.
Document requirements using project templates for tracking and reporting purposes utilizing requirement categories to delineate functional, non-functional, and operational changes.
Facilitate discussions and conduct focus groups with stakeholders to gather requirements and develop as-is and to-be models, editing and updating any existing models as necessary to support business innovation initiatives.
Evaluate current Agency policy and procedures and their fit with the selected technology solution.
Works independently and closely with the Office of General Counsel (OGC), the office of primary interest, and other key stakeholders to develop and implement changes to NCUA Rules and Regulations, policy, and procedures to meet agency objectives and ensure compliance with all requirements.
Conduct requirement validation studies by cross-referencing with other stakeholders and obtain buy-in. Facilitates prioritization by collaborating and negotiating among the various users.
Recommend workarounds, value additions, and remove solution bottlenecks for the stakeholders.
Aids in the development, configuration, and testing of the technology solution.
Suitable adjudication of background/security investigation is required.
A financial disclosure is required.
A probationary/trial period may be required.
Must complete initial online questionnaire.
Qualifications
Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.
All applicants applying for the CU-14 level must have at least one full year of specialized experience equivalent to the CU/GS-13 level obtained in the private or public sector.
Specialized experience for this position is defined as experience:
Performing or supporting examinations of financial institutions or other federally insured depository institutions to promote confidence in the financial system;
Facilitating discussions with stakeholders to define business requirements for new or updated processes and/or technology solutions to meet agency needs; and
Collaborating with stakeholders to develop agency policies and/or procedures to ensure alignment and effectiveness with business processes.
You must meet the qualifications for this position by the closing date of this announcement.
Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.
YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and support your responses to the online questionnaire as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month, and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.
Your resume must also support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
Education
Education may not be used in lieu of experience for this opportunity.
Additional information
SALARY: Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position in accordance with NCUA's compensation policy.
The salary shown is NCUA's National Pay Rate (NPR) which includes a locality rate of 16.32% for the Rest of the U.S. (RUS) geographical area as a minimum salary, and a locality rate of 65.21% for the San Jose (San Francisco) geographical area as a maximum salary. Actual salary will be determined upon the location of the selectee and the applicable locality pay, per the NCUA's CU pay table, will be applied. The locality rates, by location, can be found on the NCUA Careers webpage under the Salary Information section.
SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at http://www.sss.gov/.
This position is in the bargaining unit.
Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.
Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.
NCUA IS A COMPETITIVE SERVICE FEDERAL AGENCY.
NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities.
More than the number of positions listed may be filled through this vacancy announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
First, your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.
Second, if you have a complete application package, your resume will be reviewed to determine if you meet the basic qualifications and specialized experience requirements (see "Qualification" section). You must provide specific details in your resume as to how your experience meets the specialized experience.
Third, your resume and supporting documentation may be compared to your responses to the assessment questions. The numerical rating you receive is based on your responses to the questions. If upon review it is determined that your resume and supporting documentation do not support your responses to the questions, your numerical rating may be adjusted and you may be excluded from consideration for this position.
The self-assessment questions have been developed to evaluate your competency in the following areas:
Oral Communication
Organizational Awareness
Planning and Evaluating
Written Communication
Reference Checks: Reference checks must be conducted for the top candidate(s) before a tentative offer may be extended. The reference checks must be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.
If you are found to be among the highly qualified candidates, your application will be referred to the selecting official for employment consideration. To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12248142
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete application package which includes:
1. Resume
2. Other supporting documents:
Cover letter, optional
Most recent SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
DD-214, SF-15 Form, and VA letter, or certification of expected discharge or release from active duty for veterans for consideration under veteran hiring authorities.
Non-competitive appointment authority documentation, if applicable.
Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction In Force separation notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
Most recent performance appraisal, optional
CURRENT AND FORMER FEDERAL EMPLOYEES:
Current and former federal employees must submit a Notification of Personnel Action, or SF-50, that indicates the grade, status, tenure, and the full performance level (FPL) of the position held. Please do not submit an SF-50 for a cash/time off award.
Current permanent NCUA employees are not required to submit a Notification of Personnel Action (SF-50). Status will be confirmed by the Agency.
VETERANS:
If you wish to receive consideration under an applicable Veteran's authority such as VEOA, 30% or more disabled vet, VRA, etc., you must submit a copy of your Veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service), along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders, or higher headquarters.
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level, and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the "Required Documents" section.
Click here for tips and information on how to apply for federal jobs.
YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, CERTIFICATIONS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. ET ON 01/05/2024 TO RECEIVE CONSIDERATION.
To begin, click "Apply Online" to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the "Application Status" link, and then select the "More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
The preferred method to apply is online. If an alternate method is needed, please click on the following link for detailed instructions: Alternate Application Method.
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
US
Next steps
Once your online application is successfully submitted you will receive an email notification from the system confirming receipt. Your application will then be evaluated, and you will receive further notification(s) as the status of your application is updated. You may check the status of your application at any time by logging into your USAJOBS account and clicking on your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete application package which includes:
1. Resume
2. Other supporting documents:
Cover letter, optional
Most recent SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
DD-214, SF-15 Form, and VA letter, or certification of expected discharge or release from active duty for veterans for consideration under veteran hiring authorities.
Non-competitive appointment authority documentation, if applicable.
Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction In Force separation notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
Most recent performance appraisal, optional
CURRENT AND FORMER FEDERAL EMPLOYEES:
Current and former federal employees must submit a Notification of Personnel Action, or SF-50, that indicates the grade, status, tenure, and the full performance level (FPL) of the position held. Please do not submit an SF-50 for a cash/time off award.
Current permanent NCUA employees are not required to submit a Notification of Personnel Action (SF-50). Status will be confirmed by the Agency.
VETERANS:
If you wish to receive consideration under an applicable Veteran's authority such as VEOA, 30% or more disabled vet, VRA, etc., you must submit a copy of your Veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service), along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders, or higher headquarters.
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level, and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the "Required Documents" section.
Click here for tips and information on how to apply for federal jobs.
YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, CERTIFICATIONS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. ET ON 01/05/2024 TO RECEIVE CONSIDERATION.
To begin, click "Apply Online" to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the "Application Status" link, and then select the "More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
The preferred method to apply is online. If an alternate method is needed, please click on the following link for detailed instructions: Alternate Application Method.
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
US
Next steps
Once your online application is successfully submitted you will receive an email notification from the system confirming receipt. Your application will then be evaluated, and you will receive further notification(s) as the status of your application is updated. You may check the status of your application at any time by logging into your USAJOBS account and clicking on your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
