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Information Technology Specialist (Application Software) (Direct Hire)

National Aeronautics and Space Administration
National Aeronautics and Space Administration Headquarters
This job announcement has closed

Summary

As an Applications Developer for the NSSC, you will be participate and lead development in team environments to analyze, develop and deploy innovative information/software systems and capabilities via structured development lifecycles. You will provide oversight to analyze and define local and/or enterprise information system requirements, perform system/application design, develop capability prototypes, develop and implement operational information systems.

Overview

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Hiring complete
Open date: 12/05/2023
Closed date: 12/06/2023
This job will close when we have received 200 applications which may be sooner than the closing date. Learn more
Location
1 vacancy in the following location:
Work site options
Telework eligible
Not applicable, this is a remote position.
Remote job
Yes - The actual salary will be based on the geographic location of the individual(s) selected for this position. If selected, you will be required to sign remote work agreement and certify that you meet NASA eligibility for remote work.
Relocation expenses reimbursed
No
Salary
$98,496 - $158,432 per year

Salary shown reflects 2023 pay rates.

Pay scale & grade
GS 13
Promotion potential
13
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Term - Not to exceed 2 years with the option to extend to a maximum of 6 years
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
NSSC-24-DE-12224036-JMK
Control number
763974500

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Duties

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  • Identifies customer information systems requirements and develops IT project estimates, schedules, and contingency plans. Recommends the overall IT project plan, budget, tasks descriptions, work breakdown schedule, and deliverables.
  • In conjunction with customers, develops Agile Scrum user stories and participates in Agile Scrum backlog grooming and sprint reviews and monitors project activities/resources to mitigate risks.
  • Supports NSSC application development and provides ServiceNow expertise for projects and initiatives in the NSSC's IT infrastructure for new and legacy applications.
  • Maintains liaison with customers on technical, management, and budgetary matters concerning specific aspects of the project.
  • Plans and manages complex IT projects involving interrelated disciplines and multiple stages of the systems/application development life cycle.
  • Participates in the NSSC Change Advisory Board and Configuration Control Board (CAB/CCB), Information Technology Project Management Board (ITPMB), and Information Technology Council (ITC) meetings per NSSC IT governance Directives.
  • Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

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Conditions of employment

  • This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
  • Position subject to pre-employment background investigation
  • You must meet qualifications requirements by the closing date of this announcement
  • If selected, you will be required to complete a financial disclosure statement
  • This position may require a one year trial period

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level.

  • Supporting the design, development, and implementation of software tools, workflows and dashboards using platforms and languages that may include ServiceNow, Cold Fusion, .Net, Java;
  • Utilizing development techniques with Agile Scrum in a Shared Services environment; and
  • Supporting the development through all phases of the project/application lifecycle.
AND
IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below:
  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for similar positions across NASA. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

This appointment may be extended beyond the initial appointment date, for a period not to exceed a total of six years.

Current Federal civilian employees may apply for this position. If selected, a break in service of at least 4 calendar days may be required prior to appointment to this position.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Meet the minimum qualifications requirements for the position
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans' Preference information on the FedsHireVets website.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

  • Attention to Detail
  • Customer Service
  • Oral communication
  • Problem Solving
  • Program/Project Analysis
  • Software Development

NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

National Aeronautics and Space Administration Headquarters

Explore the Extraordinary
Calling all the innovators, pioneers, visionaries, and adventurers! We are a diverse group of professionals united by a common purpose: to discover and expand knowledge for the benefit of humanity. We're building on our rich legacy by embarking on new and exciting missions, both on Earth and beyond and we're looking for fresh ideas to help us get there. Do you have a passion for exploration? Do you want your work to leave an enduring impact? Join us in a career that can take you farther than you can imagine. At NASA, our work is more than just a profession-it's a lifelong pursuit, a passion, and a chance to change the world. NASA is more than astronauts. We are scientists, engineers, IT specialists, human resources specialists, accountants, writers, technicians and many other kinds of people working together to break barriers to achieve the seemingly impossible.

Explore the extraordinary, every day; explore a career at NASA!

Agency contact information

NASA Shared Services Contact Center
Phone
1-877-677-2123
Fax
1-866-779-6772
Email
nssc-contactcenter@mail.nasa.gov
Address
NASA Shared Services Center
1111 Jerry Hlass Road
Stennis Space Center, MS 39529
US

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