The incumbent serves as a primary advisor to the Assistant Director of Training on major missions such as Warrior Training Advancement Class (WARTAC), Virtual & In-Person Progressions (VIP) Training, National Training Curriculum (NTC), and Competency Based Training (CBT).
Summary
The incumbent serves as a primary advisor to the Assistant Director of Training on major missions such as Warrior Training Advancement Class (WARTAC), Virtual & In-Person Progressions (VIP) Training, National Training Curriculum (NTC), and Competency Based Training (CBT).
This vacancy announcement is open ONLY to current, permanent Department of Veterans Affairs (VA) Veterans Benefits Administration (VBA) employees AND current/former VA employees who are CTAP eligible.
Serves as a primary advisor to the Assistant Director of Training on major missions such as Warrior Training Advancement Class (WARTAC), Virtual & In-Person Progressions (VIP) Training, National Training Curriculum (NTC), and Competency Based Training (CBT).
As the Chief, Training Management Staff, the incumbent supervises subordinate staff of employees in the matters related to training, training programs, training systems, and training delivery.
Provides counsel, advice, and instruction to employees on both work and administrative matters. Hears and resolves minor complaints to higher level supervisor or manager; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.
Interview candidates for positions in the unit; responsible for employee performance management, conducts interviews, makes recommendations for promotions, awards, appointments, and reassignments.
Evaluates the needs of the team, takes appropriate actions to ensure cohesion. Serves as a Mentor/Coach to employees; recognize strengths and weaknesses, recommends training based on analysis of strengths and weaknesses.
Provides training needs as well as find ways to improve the training process.
Supervises a staff of employees responsible for the design, development, and delivery of training on a national level. Prioritizes and delegates workload responsibilities and assignments based on directional/mission requirements and allocated resources and employee skill level.
Recommends innovative programs and new approaches that improve the effectiveness of training. Considers training objectives, program needs and associated costs, VA priorities, and availability of subject matter experts in formulating recommendations.
Provide status reports on the progress of the training-related initiatives and establishes goals and track the progress of efforts toward meeting established milestones. Ensures that the organization's strategic plan, mission and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work product and services.
Identifies training needs for field personnel utilizing data from identified Quality Assurance staff through technical reviews and issues uncovered during site visits. Ensure training needs identified from VBA leadership, Regional Office leadership and non-leadership Regional Office employees are addressed.
Oversees the planning, coordination, and execution of national training initiatives which includes, by not limited to, setting up national training sites, survey's, selecting and coordinating instructors, assignment of students, in conjunction with other VBA staff elements. This includes the creation and maintenance of a national computer student training data base.
Designs and develops training programs centered around the disability compensation program. Researches industry standard approaches and incorporates into the development; utilizes appropriate digital media sources to ensure successful delivery. Establish timelines and requirements for content; ensures the quality of training curriculum.
Responsible for the planning, coordination, and execution of national centralized training efforts. Establishes training sites, organizes training plans, selects accompanying instructors, course managers, and leaders to support each training cohort.
Coordinates with VBA leadership in Office of Field Operations, Regional Offices, Human Capital Services and/or Department of Defense in identifying and assigning employees to attend training sessions.
Prepared to conduct site visits to training locations and/or military installations to meet with leadership and observe and assess training operations, performance, and quality of training.
Work Schedule: Full time, Monday through Friday, 8:00 am - 4:30 pm Compressed/Flexible: Not Available Telework: Available Virtual: Yes this is a Virtual position - Employee is expected to report to the nearest VBA Facility based on telework agreement. Position Description/PD#: Supervisory Program Analyst (Chief) WARTAC; PD38370-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:11/21/2023.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.
For a GS-14 position you must have served 52 weeks at the GS-13 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level:
Specialized Experience: Specialized Experience is experience that has equipped the applicant with knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. The applicant must have served 52 weeks at the GS13 and must meet time in grade requirements to at least the next lower grade in the normal line of progression for the occupation in organization.
The applicant must have documented knowledge of a complex field of laws, regulations, and Federal legislation pertaining to the full range of Veterans benefits and a comprehensive and thorough knowledge of state, federal and local benefits programs in order to be able to explain them, both orally and in writing, to individuals of all educational backgrounds.
Preferable experience as a Senior Veterans Service Representative (SVSR), Rating Quality Review Specialist (RQRS), Authorization Quality Review Specialist (AQRS), Supervisory Veterans Service Representative (Assistant Coach or Coach), Decision Review Officer (DRO) or Assistant Service Center Manager (AVSCM) and/or Veterans Service Center Manager (VSCM).
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is sedentary, the employee sits comfortably to do the work. There may be some walking; standing; bending; carrying of light items, such as papers, books, small parts; or boxes. No special physical demands are required to perform the work.
This job does not have an education qualification requirement.
Additional information
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume will not be referred for consideration.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
Planning and Evaluating: Determines objectives and strategies; coordinates with other parts of the organization to accomplish goals; monitors and evaluates the progress and outcomes of operational plans; anticipates potential threats or opportunities.
Problem Solving: Identifies and analyzes problems; uses sound reasoning to arrive at conclusions; finds alternative solutions to complex problems; distinguishes between relevant and irrelevant information to make logical judgements.
Communication: Effectively expresses information to multiple audiences through clear, convincing oral and written communications; demonstrates logical thinking when describing facts and concepts, and shapes communications to meet the needs of a specific audience; actively listens to others and demonstrates understanding of their comments and/or questions.
Supervision: Ability to manage and/or supervise (plan, organize, direct, control, review, etc.) the work activities of subordinates.
Human Resources Management: Empowers people by sharing power and authority; develops lower levels of leadership by pushing authority downward and outward throughout the organization; shares rewards for achievement with employees; ensures that staff are appropriately selected, utilized, appraised, and developed, and that they are treated in a fair and equitable manner.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Additional Documents accepted:
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/21/2023 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12207443.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Additional Documents accepted:
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/21/2023 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12207443.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
