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Supervisory Information Technology Specialist (Direct Hire)

National Aeronautics and Space Administration
Goddard Space Flight Center
This job announcement has closed

Summary

NASA has an exciting opportunity for a seasoned Information Technology Specialist who is prepared to lead as Deputy Chief Information Officer (DCIO) and direct state-of-the-art computing, networking, and cybersecurity at Goddard Space Flight Center in Greenbelt, MD. You will partner with the CIO to obtain resources, identify strategic organizational objectives, define technical work requirements and milestones, and evaluate the organization and employee accomplishments.

Overview

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Hiring complete
Open date: 10/27/2023
Closed date: 10/31/2023
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$155,700 - $183,500 per year
Pay scale & grade
GS 15
Promotion potential
15
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Drug test
Yes
Security clearance
Sensitive Compartmented Information
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
GSFC-24-DE-12180596-AS
Control number
756902800

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Duties

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  • Act as back up to the Center Chief Information Officer (CIO) /Director of HQ/Goddard Space Flight Center (GSFC) Office of Chief Information Officer (OCIO).
  • Partner with OCIO enterprise offices to deliver high-quality IT solutions and services to HQ and GSFC programs, projects, and missions.
  • Facilitate center IT security program services and compliance measures through the Chief Information Security Officer (CISO) and Cybersecurity and Privacy Division.
  • Partner with missions to identify IT solutions to meet strategic needs and identify appropriate IT strategy to address unique IT requirements.
  • Responsible for all Center and Agency required DCIO activities. Work with the Center OCIO leadership team to identify strategic objectives for the organization. Define, lead, and manage the vision, values, goals, and objectives of the HQ/GSFC OCIO.
  • Supervise Associate Directors and other managers/leaders as needed; recommend employee promotions and recognition, while approving leave and implementing performance actions.
  • Provide authoritative IT guidance and consultation on high quality IT and information management services to ensure that missions and objects are met.
  • Partner across the Agency OCIO to identify opportunities to improve IT operations, solutions, policies, processes, and procedures.
  • Perform a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees.
  • Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

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Conditions of employment

  • This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
  • Position subject to pre-employment background security investigation.
  • You must meet qualifications requirements by the closing date of this announcement.
  • If selected, you will be required to complete a financial disclosure statement.
  • A one year supervisory probationary period may be required.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

GS-15: To qualify at the GS-15 level, you must have one year of directly related specialized experience equivalent to the GS-14 level:

  • Leading a complex IT services organization in the delivery of a broad array of IT products and services including collaborating with business partners to identify and deliver required IT solutions;
  • Leading IT transformation initiatives including organizational and IT delivery model changes that reduce cost and/or improve service/security in an environment of diverse platforms, applications, and technologies;
  • Collaborating with mission/business partners to formulate and oversee a cybersecurity program to improve an organization's cybersecurity posture (information security protections, utilizing a risk-based approach, etc.)
AND
IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below:
  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Meet the minimum qualifications requirements for the position
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans' Preference information on the FedsHireVets website.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

  • Attention to Detail
  • Customer Service
  • IT Service Management and Delivery Operations
  • Leadership
  • Oral Communication
  • Problem Solving
  • Teamwork
NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Goddard Space Flight Center

Explore the Extraordinary
Calling all the innovators, pioneers, visionaries, and adventurers! We are a diverse group of professionals united by a common purpose: to discover and expand knowledge for the benefit of humanity. We're building on our rich legacy by embarking on new and exciting missions, both on Earth and beyond and we're looking for fresh ideas to help us get there. Do you have a passion for exploration? Do you want your work to leave an enduring impact? Join us in a career that can take you farther than you can imagine. At NASA, our work is more than just a profession-it's a lifelong pursuit, a passion, and a chance to change the world. NASA is more than astronauts. We are scientists, engineers, IT specialists, human resources specialists, accountants, writers, technicians and many other kinds of people working together to break barriers to achieve the seemingly impossible.

Explore the extraordinary, every day; explore a career at NASA!

Agency contact information

NASA Shared Services Contact Center
Phone
1-877-677-2123
Fax
1-866-779-6772
Email
nssc-contactcenter@mail.nasa.gov
Address
Goddard Space Flight Center
8800 Greenbelt Rd
Greenbelt, MD 20771
US

Visit our careers page

Learn more about what it's like to work at Goddard Space Flight Center, what the agency does, and about the types of careers this agency offers.

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