As an Information Technology (IT) Specialist, you will serve as an expert IT Specialist.
Location of position: Federal Acquisition Service (FAS), Office of Information Technology Category (ITC), Office of Enterprise Technology Solutions, Operations & System Management Division (Virtual).
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Summary
As an Information Technology (IT) Specialist, you will serve as an expert IT Specialist.
Location of position: Federal Acquisition Service (FAS), Office of Information Technology Category (ITC), Office of Enterprise Technology Solutions, Operations & System Management Division (Virtual).
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Your application will be considered if you are a:
• GSA employee
• GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP)
You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.
Provides expert technical advice and guidance in IT and telecommunications to client federal agencies in multiple IT specialty areas.
Serves as an expert technical resource and advisor in support of multiple concurrent programs and projects encompassing the wide range of information technology disciplines supporting telecommunications programs and projects.
Maintains knowledge of current IT and telecommunications technology and of associated emerging technologies and their applicability to customer agencies.
Provides program management activities associated with multiple complex projects throughout the systems development life cycle.
As the customer advocate/technical account manager to upper-level management contacts client agencies to acquire a full understanding of mission critical IT needs including budget constraints, risk factors, business and political pressures, and performance requirements.
Collaborates with team efforts in the design, development, and implementation of IT systems.
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility requirements within 30 days of the closing date.
Meet time-in-grade within 30 days of the closing date, if applicable
Register with the Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Serve a one year probationary period, if required.
Undergo and pass a background investigation (Tier 3 investigation level).
Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
Qualifications
Qualifications (1 - 7000 characters)
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace corps, Americorps), we encourage you to include this experience on your resume.
For a brief video on How to Create a Federal Resume, click here.
The GS-13 salary will be determined based upon duty location.
Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-12 level in the Federal service as described below:
IT SPECIALIST COMPETENCY REQUIREMENTS:
Attention to Detail - This skill is generally demonstrated by assignments where the applicant investigates and evaluates state of the art technology of the industry. Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems. Oral Communication - This skill is generally demonstrated by assignments where the applicant persuades others to take a particular course of action or to accept findings, recommendations, changes, or alternative viewpoints. Problem Solving - This skill is generally demonstrated by assignments where the applicant identifies and accommodates technology and resource constraints.
SPECIALIZED EXPERIENCE REQUIREMENT: Specialized experience is defined as:Establishing and maintaining industry partner and customer engagement and relationships;Working as a subject matter expert in information technology and working closely with senior officials within the organization or other customer organizations and vendors on a variety of technical issues involving information technology and telecommunications; Performing analytical and customer outreach work to ensure that solutions, products, and/or services meet state-of-the-art requirements in response to the customer’s unique IT and telecommunications business needs; Applying IT knowledge to plan, design, and implement new and improved technologies, systems, and telecommunications.
This position is ineligible for the bargaining unit
Relocation Not Paid
Relocation-related expenses are not approved and will be your responsibility.
Management Rights
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
Diversity
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
Reflected in our policies, procedures and work environment;
Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including: • Health insurance (choose from a wide range of plans) • Life insurance coverage with several options • Sick leave and vacation time, including 11 paid holidays per year • Thrift Savings Plan (similar to a 401(k) plan) • Flexible work schedules • Transit and child care subsidies • Flexible spending accounts • Long-term care insurance • Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
Experience in two or more of the following IT specialties: data management, network services, systems analysis, systems integration, systems administration, applications software/hardware, billing support, financial support, and/or customer support.
Experience in two or more of the following IT disciplines: Information systems hardware and software design, Wide area and local area communication systems design, Hardware and software performance analysis, Information engineering, System architecture development and evaluation, System and data security,System integration, Software development,Database management, Configuration management, Quality assurance.
Experience and skills that reflect the ability to work on the development of new programs and contracts and existing programs and contracts to ensure that the most current IT support technologies and services are made available for telecom vendors to deliver telecom services to ITC’s customers.
Experience and skills in requirements development, preparation of solicitations and evaluation and analysis of submitted proposals. Experience in monitoring of program and contract deliverables.
Experience forecasting and tracking costs to effectively manage project funding.
Experience that reflects knowledge and skills in IT specialty areas and ability to provide expert advice on and devise innovative IT solutions for a wide range of customer needs and demands.
Experience that reflects skills and ability to implement IT systems based on specifications received.
Experienced in the development and execution of plans, schedules, and programming requirements for theimplementation of IT systems.
Knowledgeable in the use of estimating techniques to develop independent cost estimates for projects.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.
Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
If you are eligible under GSA's Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including: • Health insurance (choose from a wide range of plans) • Life insurance coverage with several options • Sick leave and vacation time, including 11 paid holidays per year • Thrift Savings Plan (similar to a 401(k) plan) • Flexible work schedules • Transit and child care subsidies • Flexible spending accounts • Long-term care insurance • Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Federal Acquisition Service
General Services Administration
Human Resources Division (CPS)
1800 F Street NW Room 1100
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come onboard, you will be given a final offer, which is typically within 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Federal Acquisition Service
General Services Administration
Human Resources Division (CPS)
1800 F Street NW Room 1100
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come onboard, you will be given a final offer, which is typically within 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
