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Lease Administration Specialist

General Services Administration
Public Buildings Service
This job announcement has closed

Summary

As a Lease Management Specialist, you will operate as a GSA representative and onsite project manager, responsible for managing a leased building inventory and administering GSA lease contracts for assigned buildings.

Location of position: Public Buildings Service, Service Center Division in Kansas City, MO.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Overview

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Hiring complete
Open & closing dates
09/22/2023 to 10/02/2023
Salary
$84,025 to - $109,233 per year
Pay scale & grade
GS 12
Location
Kansas City, MO
FEW vacancies
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Travel as needed.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Other
Drug test
No
Announcement number
23PBSA1084LRMP
Control number
750381500

This job is open to

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Clarification from the agency

Your application will be considered if you are a: • GSA employee currently employed in Region 6 PBS Service Center Division, 6P1SB • GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP) You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

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Duties

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  • Interacts extensively with tenants and client agency representatives to assess their facility and service needs; ensure those needs are being met or exceeded, and to assure the procedures used to obtain services are responsive and customer-focused.
  • Oversees the management of repair and alteration projects, retrofits, and interoffice and relocation moves.
  • As a Contracting Officer’s Representative, performs pre-occupancy and transition tasks including reviewing space requests; participating in market surveys and design kickoff/acceptance meetings; preparing lessor transition and customer welcome packages; providing past performance information to the LCO for succeeding leases; and performing space condition inspections and key collection for vacated space. Coordinates the procurement of contract services such as custodial, operations and maintenance (O&M) and utilities with GSA and contractor personnel. Provides contract administration and lease management services to ensure that lessors comply with the scope, terms and conditions of the lease.
  • Initiates studies or surveys of tenant agencies or other data-gathering efforts to assist in assessment of customer satisfaction and reviews, analyzes customer feedback to improve customer service.
  • Oversees recurring job-site meetings with construction contractors and lessor representatives to discuss procedures, progress, problems and coordination with tenant agency.

Requirements

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Conditions of employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Undergo and pass a background investigation (Tier 2 investigation level).

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here

The GS-12 salary range starts at $84,025 per year.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service. Specialized experience is experience providing technical advice and guidance on lease administration programs and activities. This experience must include reviewing and analyzing a wide range of leases and realty transactions to ensure financial accuracy; communicating orally and in writing to address issues ranging from routine to highly complex in nature; and identifying, researching and analyzing lease administration issues and providing solutions and recommendations to management.

Additional information

Bargaining Unit Status:

- This position is ineligible for the bargaining unit

Relocation-related expenses are not approved and will be your responsibility.

On a case-by-case basis, the following incentives may be approved:
• Recruitment incentive if you are new to the federal government
• Relocation incentive if you are a current federal employee
• Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: 
  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is: 
  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and
  • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities.  Your responses to these questions must be supported by your resume or your score may be lowered.

  • Skill in interpersonal relations and in written and oral communications required to explain, evaluate and negotiate client and technical operating requirements; coordinate work efforts; negotiate resolutions to problems; and present information in an individual or group setting.
  • Knowledge of customer relations and conflict resolution sufficient to develop and maintain a high level of customer satisfaction for the facilities assigned.
  • Ability to plan, schedule, and balance technical aspects of multiple tenant requirements (such as project specifications for complex repairs and alterations), determine and execute the appropriate sequencing of work to fulfill client agency needs, and keep clients informed on the status of projects.
  • Knowledge of leased facility operations necessary to assess the feasibility and impact of space moves and alterations on tenant agency operations.
  • Knowledge of the property management industry, including private sector leasing protocols and practices involving facility operations and systems.
  • Knowledge of technical operating and customer-focused strategies required to create a facility environment that exceeds customer expectations within established operating and financial parameters.
  • Knowledge of quality assurance and quality control methods and standards, inspection and evaluation procedures, and issue resolution required to ensure optimal contract performance.
  • Knowledge of qualitative and quantitative techniques and data interpretation in order to coordinate and identify client agency and building tenants' facility needs in relation to customer satisfaction; evaluate technical and program data to analyze the effectiveness and efficiency of facility management leasing operations and contractual profitability initiatives.
  • Analytical skills to apply a wide range of qualitative and quantitative methods to assess customer needs.
  • Skill and ability to establish, maintain and nurture customer relationships.
  • Ability to communicate both orally and in writing.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.


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