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Management Information Specialist

Department of Housing and Urban Development
Office of General Counsel
This job announcement has closed

Summary

This position is located in the Department of Housing and Urban Development, Office of General Counsel.

If you do not meet any of the categories listed below, you may wish to apply under announcement 23-HUD-2900-P which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.

Overview

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Hiring complete
Open & closing dates
09/19/2023 to 10/09/2023
This job will close when we have received 250 applications which may be sooner than the closing date. Learn more
Salary
$112,015 to - $145,617 per year
Pay scale & grade
GS 13
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
No
Security clearance
Not Required
Drug test
No
Announcement number
23-HUD-2899
Control number
749613100

This job is open to

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Clarification from the agency

All candidates who meet the following are eligible to apply for this job: Current or former federal employees qualifying as Status Candidates, Federal employees currently serving on a VRA, VEOA eligibles, CTAP/ICTAP eligibles, eligible for special hiring authorities (e.g., the Schedule A appointment for persons with disabilities, or covered by an Interchange Agreement, or Land Management employees eligible under Public Law 114-47).

Duties

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The following are the duties of this position at the GS-14. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.As a/an Management Information Specialist, you will:

  • Serve as the Office Technology Coordinator (OTC) for the Office and liaisons with the Office of the Chief Information Officer (OCIO) as required by the OTC role.
  • Provide SharePoint administration and site support for all OGC lines of business, including E-Discovery, Clearance Calendar, Biweekly Report and Multifamily Document Reform Implementation. The E-Discovery and Biweekly Report work is highly confidential as it provides access to and prior knowledge of grievance responses, proposed disciplinary actions, and advance information of management's positions with regard to the disposition of grievances and other labor relations matters.
  • Work closely with attorneys in Personnel Law to support cases by providing backup E-Discovery program support, including reviewing and exporting highly confidential litigation data, including cases related to labor relations and personnel.
  • Serve as a LawManager system Administrator with access to highly confidential data, including cases related to labor relations and personnel.
  • Coordinate with other OTCs and IT to ensure that there is adequate backup to meet organization's needs.
  • Provide positive measurable customer satisfaction as part of OTC and other work efforts.

Requirements

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Conditions of employment

The official duty station for this position will be in Washington, District of Columbia. Failure to report to duty at this location may be grounds for a disciplinary action, including removal.

Key Requirements:

  • Must be U.S. Citizen or U.S. National.
  • A one year probationary period may be required.
  • Must successfully complete a background investigation.
  • Public Trust - Background Investigation will be required.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Obtain and use a Government-issued charge card for business-related travel.
  • Please refer to "Additional Information Section for additional Conditions of Employment."

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement.

Specialized Experience: For the GS-13 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized Experience for this position includes:

- Experience with assisting with electronic discovery administrative tasks (e.g., data collection issue resolution, developing materials and leading user training, providing eDiscovery customer and vendor support, updating eDiscovery written guidance/procedures, etc.); AND
- Experience working with electronic discovery litigation tools or software (e.g., Relativity, etc.); AND
- Experience with other technology support functions (e.g., assisting with computer moves, IT ticket submission, technical system access and/or removal, technical customer support, etc.) AND
- Experience with providing technical advice/guidance or training to end users in a technical area.



Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-13 you must have been at the GS-12 level for 52 weeks.

Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

Education

This job does not have an education qualification requirement.

Additional information

OTHER INFORMATION:

  • We may select from this announcement or any other source to fill one or more vacancies.
  • Relocation expenses will not be paid.
  • Relocation incentive will not be paid.
  • Recruitment incentive will not be paid.
  • This is a non-bargaining unit position.
  • This position is Exempt from the Fair Labor Standards Act (FLSA).
  • HUD offers alternative and flexible work schedules.
  • This announcement may be used to fill additional vacancies for similar positions across HUD. During the online application process, you will be asked to specify if you would like your application information shared with other hiring managers in the Program Office listed in this announcement or in other HUD Program Offices. Opting to share your application information will not impact your application for this announcement, nor will it guarantee further consideration for additional positions.
CONDITIONS OF EMPLOYMENT (CONTINUED):

HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities. To review applicable ethics rules and HUD specific restrictions, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics.

REASONABLE ACCOMMODATION REQUESTS:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Attention to Detail
  • Communication
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Project Management
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Systems and Technology
  • Teamwork
  • Technical


Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a rating of at least 84 out of 100 to be rated as "well qualified" to receive special selection priority.

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