As a Supervisory Program Analyst, you will provide leadership over data management activities responsible for key financial, billing and customer data in real estate.
The Portfolio Management Division is responsible for optimizing the financial performance and value of the regional real estate portfolio through sound asset management and portfolio strategies that support customer missions.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Summary
As a Supervisory Program Analyst, you will provide leadership over data management activities responsible for key financial, billing and customer data in real estate.
The Portfolio Management Division is responsible for optimizing the financial performance and value of the regional real estate portfolio through sound asset management and portfolio strategies that support customer missions.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Your application will be considered if you are a:
• General Services Administration employee
• GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP)
You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.
***THIS ANNOUNCEMENT HAS BEEN EXTENDED TO SEPTEMBER 20, 2023***
Duties include, but are not limited to:
Performs the full range of first level supervisory roles for a staff of program analysts as well as other staff learning team functions through cross training or rotational assignments. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluate work performance of subordinates; giving advice, counsel, or instruction to employees on both work and administrative matters. Interview candidates for positions in the unit; recommending appointment, promotion, or reassignment to such positions; hearing and resolving complaints from associates.
Analyzes data and/or complex management processes to determine if there are improvements that can be made for enhanced customer satisfaction with how Rent Bill Management (RBM) works and how that translates to accurate customer billing and space management data.
Uses a variety of statistical methods and information systems and reviews specific program goals and objectives; monitors the sequence and timing of Regional milestones and evaluates overall program accomplishments and significant contributions in terms of meeting regional goals.
Serves as an advisor on all aspects of data and information management related to Rent Bill Management program execution and administration.
Reviews and comments on significant policy issues, process changes, etc. and serves as a technical expert in evaluating draft proposals and procedures planned for changes to RBM.
Deciphers issues on discrepancies between source documents and Occupancy Agreements (OAs) and communicates regional position to National Rent Bill Management contractor to accurately finalize Occupancy Agreements(OAs).
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Meet time-in-grade within 30 days of the closing date, if applicable
Register with the Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Serve a one year probationary period, if required.
Undergo and pass a background investigation (Tier 2 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Serve a one year supervisory or managerial probationary period, if required.
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-13 salary range starts at $121,873.00 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience analyzing policy and organizational issues, and recommending and implementing complex policies and procedures related to real estate programs; or evaluating plans and information related to program objectives. Such work experience must demonstrate knowledge of the complex nature of real estate programs, policies, goals and objectives; senior/expert technical guidance and leadership; and program analysis and evaluation
Education
There is no education requirement for this position.
Additional information
Bargaining Unit Status
Bargaining Unit Status - This position is ineligible for the bargaining unit.
Relocation Not Paid
Relocation-related expenses are not approved and will be your responsibility.
Recruitment/Relocation Incentive
On a case-by-case basis, the following incentives may be approved:
Recruitment incentive if you are new to the federal government
Relocation incentive if you are a current federal employee
Credit toward vacation leave if you are new to the federal government
Management Rights
Additional vacancies may be filled from this announcement as needed; through other means; or not at all.
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area.
Diversity
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
Reflected in our policies, procedures and work environment;
Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
Ability to lead a group of administrative employees in developing, coordinating, and implementing operations and technical activities.
Ability to set priorities, establish deadlines, review work, set performance standards and provide advice on technical and administrative matters.
Ability to supervise subordinates, substantial coordination and integration of multiple major work assignments and resolve issues and other matters that impacts organizational accomplishments.
Expert knowledge of programs analytical and evaluative methods.
Knowledge of a wide range of qualitative and/or quantitative methods for the assessment and improvement of business programs.
Expert skills in written communication to formulate policies and procedures and to prepare clear, concise statements of work, reports, project plans, technical analyses, etc.
Expert skills in oral communication to make formal and informal presentations to higher level management.
Comprehensive knowledge of the Government and agency regulations, policies, processes and procedures.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.
Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Public Buildings Service
General Services Administration
Office of Human Resources Management
2300 Main St, 2NW
Kansas City, Missouri 64108
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER:Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Public Buildings Service
General Services Administration
Office of Human Resources Management
2300 Main St, 2NW
Kansas City, Missouri 64108
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER:Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
