This position is located in the United Stated Department of Agriculture (USDA), Office of the Chief Information Officer, Office of the Director, Digital Infrastructure Service Center (DISC), Data Center Hosting, Services Division, Systems Engineering Branch, Mainframe Systems Group.
The incumbent performs complex analyses in the development of methods, procedures, and programs to configure, implement, administer, and maintain operating systems and subsystems and common off the shelf products.
Summary
This position is located in the United Stated Department of Agriculture (USDA), Office of the Chief Information Officer, Office of the Director, Digital Infrastructure Service Center (DISC), Data Center Hosting, Services Division, Systems Engineering Branch, Mainframe Systems Group.
The incumbent performs complex analyses in the development of methods, procedures, and programs to configure, implement, administer, and maintain operating systems and subsystems and common off the shelf products.
Follows established criteria to install, configure, and maintain appropriate systems software and common off the shelf products (COTS) and to install updates and temporary fixes to existing programs.
Receives user problem calls and determines solutions for problems related to systems software and common off the shelf products (COTS).
Performs work involved in maintaining the functionality and availability of the system, such as maintaining, optimizing, and troubleshooting hardware and software.
Assists in identifying and specifying business requirements for new or upgraded computer hardware equipment and develops basic specifications.
Participates in defining IT security requirements, implements and supports IT security applications. Participates in identifying and writing specifications to meet IT security requirements at the system or network server level.
Males born after 12/31/1959 must be Selective Service registered or exempt.
Subject to satisfactory adjudication of background investigation and/or fingerprint check. If selected you will be sent instructions on obtaining fingerprints. Please note we are not able to reimburse any fees incurred for fingerprints.
Successful completion of one-year probationary period, unless previously served.
Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify at https://www.e-verify.gov/.
Qualifications
To be eligible, applicants must meet one of the following requirements;
Completed all requirements for an associates, bachelors, masters, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution within the previous two (2) years; or
Individuals who, due to military service obligation, were precluded from applying to the Recent Graduates Program during any portion of the 2-year eligibility period described above shall have a full 2-year period of eligibility upon release or discharge from active duty. This eligibility period cannot extend more than 6 years from the date on which the requirements for the academic course of study were met.
In addition to meeting the eligibility requirements above, applicants must possess the experience requirements as follows:
Basic Qualifications: Must have information technology related experience demonstrating each of the four required competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail; Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. (Note: This experience must be demonstrated on your resume/supporting documents.)
Minimum Qualifications:
GS-7: Must have at least one full-time year (52-weeks) of specialized experience equivalent to the GS-05 level in the Federal service performing the following tasks: 1.) assisting in the development of comprehensive plans for the development and delivery of IT goods and services based on organizational priority and Program and Agency goals and standards; 2.) helping maintain the LAN/WAN and serves to ensure network devices (e.g. switches, routers, AWANs, etc.) are working properly, updated as needed and provide the required performance for success of the Program?s mission; and 3.) assisting in the managing of PC configurations, installations, updates and upgrades for all office locations ensuring security of the system and backup procedures are followed. (Must be reflected in your resume.)
OR
Must have successfully completed a full 4-year course of study leading to a bachelor's degree with a major in any related field AND superior academic achievement. Note: Please see the announcement to determine if you qualify for SAA. (You must submit a copy of your transcripts to verify education.)
OR
Must have one full year (18 hours) of graduate level education in one or more of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology business management or other related field of study. (You must submit academic transcripts.)
OR
Must have a combination of the type of graduate education described above and the type of experience described above. (You must submit a copy of your transcripts to verify education.)
GS-9: Must have at least one full-time year (52-weeks) of specialized experience equivalent to the GS-07 level in the Federal service performing the following tasks: 1.) working with the upper management and senior leaders to determine current and long range PC needs for the organization; 2.) assisting with server maintenance and security by completing duties, such as, managing the creation and deletion of user and email accounts, managing share and permission properties, performing operating system upgrades and ensuring backup procedures are followed; and 3.) working closely with the Senior System Administrator to correct all high level security violations immediately, such as, working with users to rectify identified problems. (Must be reflected in resume.)
OR
Must possess a Master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a Master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology business management or other degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. (You must submit academic transcripts.)
OR
Must have a combination of the type of graduate education described above and the type of experience described above. (You must submit a copy of your transcripts to verify education.)
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including specialized experience and/or education, as defined below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
You must submit a copy of your college transcripts or a list of college courses with credit hours, dates completed, and grades received to verify all education requirements (i.e. substitution of education and/or basic education requirement). If a relevant course is not clearly qualifying (e.g. special topic, seminar, research, thesis, obscure or misleading course title, etc.), please submit an official course syllabi and/or detailed course description from the university/college for that particular course to ensure you are properly evaluated. Please note that qualifications determinations are based solely on the information submitted for each particular vacancy announcement. You must document all requirements on every vacancy; we cannot use previous determinations as a basis for rating. All required information must be received by the closing date of this announcement, and non-submission of all required documents/documentation will result in non-consideration. Unofficial transcripts will be accepted. This information must be received by the closing date of this announcement. Non-submission of these documents will result in non-consideration. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Additional information
Recent Graduate appointments are intended to last for 1 year. Recent Graduates who satisfactorily complete all the USDA Recent Graduates Program requirements may be non-competitively converted to a Term or Permanent appointment in the competitive service. Conversion is not guaranteed. Recent Graduates converted to Term appointments may later be non-competitively converted to a Permanent competitive service position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applications will be evaluated in accordance with Office of Personnel Management's (OPM) Delegated Examining Procedures and USDA policy using category rating. Applicants who meet basic minimum qualifications will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. Category placement will be determined based on applicants' quality of experience and the extent they possess the following knowledge, skills, and abilities (KSA) or competencies:
Network Services, Operating Systems, Policy & Planning, and Systems Administration
Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) the resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position. Those determined to be in the best qualified category will be referred to the selecting official for consideration.
Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, your system failure, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
Resume that includes:1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); 4) other qualifications.
You must submit a copy of your college transcripts.An unofficial copy is sufficient with the application if it includes your name and the necessary course information; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. For a list of private organizations that evaluate education, visit the NACES website. All transcripts must be in English or include an English translation.
If claiming veteran's preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions.If currently on active duty you must submit a certification of expected discharge or release from active duty service under honorable conditions not later than 120 days after the date the certification is submitted.Veteran's preference must be verified prior to appointment.Without this documentation, you will not receive veteran's preference and your application will be evaluated based on the material(s) submitted.
If claiming 10-point veteran's preference you must provide the DD214 or certification requirements (see above bullet), plus the proof of entitlement of this preference as listed on the SF-15 Application for 10-point Veterans' Preference. The SF-15 should be included but is not required. Failure to submit these documents could result in the determination that there is insufficient documentation to support your claim for 10-point preference. For more information on veterans' preference visit FEDSHIREVETS .
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all instructions before you begin. You must submit a complete application package by 11:59 PM (ET) on 07/28/2023 to be considered. This announcement has an applicant limit of two-hundred (200) applicants. Therefore, it will either close at 11:59 PM EST on the closing date or on the day the 200th applicant completes their application.
* To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire, which can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/12012780
* Click the Submit My Answers button to submit your application package.
* It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
* To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
* To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
NOTE: Failure to submit a resume and (if required) supporting documentation may result in elimination for further consideration.
NOTE: If a document is resubmitted, it replaces the previous submission, which means the previous document is no longer available to the Human Resources Office. If you are adding to, rather than replacing a previous submission, you must upload both the old document and the new document. You must verify that uploaded documents from USAJOBS transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Applicants may combine all like required documents (e.g. SF-50s or veteran docs) into one or more files and scan for uploading into the application. Each file must not exceed 3MB. Grouping like documents into files will simplify the application process. Documents must be in one of the following formats: GIF, JPEG, JPG, PDF, PNG, RTF, or Word (DOC or DOCX). Uploaded documents may not require a password, digital signature, or other encryption to open.
If you are unable to apply online or need to fax a document you do not have in electronic form, please contact Office of the Chief Information Officer. You must submit a complete application by the close of the announcement.
Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS to check your application status. We expect to make a final job offer approximately 40 days after the deadline for applications.
Multiple positions may be filled from this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, your system failure, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
Resume that includes:1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); 4) other qualifications.
You must submit a copy of your college transcripts.An unofficial copy is sufficient with the application if it includes your name and the necessary course information; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. For a list of private organizations that evaluate education, visit the NACES website. All transcripts must be in English or include an English translation.
If claiming veteran's preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions.If currently on active duty you must submit a certification of expected discharge or release from active duty service under honorable conditions not later than 120 days after the date the certification is submitted.Veteran's preference must be verified prior to appointment.Without this documentation, you will not receive veteran's preference and your application will be evaluated based on the material(s) submitted.
If claiming 10-point veteran's preference you must provide the DD214 or certification requirements (see above bullet), plus the proof of entitlement of this preference as listed on the SF-15 Application for 10-point Veterans' Preference. The SF-15 should be included but is not required. Failure to submit these documents could result in the determination that there is insufficient documentation to support your claim for 10-point preference. For more information on veterans' preference visit FEDSHIREVETS .
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all instructions before you begin. You must submit a complete application package by 11:59 PM (ET) on 07/28/2023 to be considered. This announcement has an applicant limit of two-hundred (200) applicants. Therefore, it will either close at 11:59 PM EST on the closing date or on the day the 200th applicant completes their application.
* To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire, which can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/12012780
* Click the Submit My Answers button to submit your application package.
* It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
* To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
* To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
NOTE: Failure to submit a resume and (if required) supporting documentation may result in elimination for further consideration.
NOTE: If a document is resubmitted, it replaces the previous submission, which means the previous document is no longer available to the Human Resources Office. If you are adding to, rather than replacing a previous submission, you must upload both the old document and the new document. You must verify that uploaded documents from USAJOBS transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Applicants may combine all like required documents (e.g. SF-50s or veteran docs) into one or more files and scan for uploading into the application. Each file must not exceed 3MB. Grouping like documents into files will simplify the application process. Documents must be in one of the following formats: GIF, JPEG, JPG, PDF, PNG, RTF, or Word (DOC or DOCX). Uploaded documents may not require a password, digital signature, or other encryption to open.
If you are unable to apply online or need to fax a document you do not have in electronic form, please contact Office of the Chief Information Officer. You must submit a complete application by the close of the announcement.
Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS to check your application status. We expect to make a final job offer approximately 40 days after the deadline for applications.
Multiple positions may be filled from this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
