This National Guard position is for a HR ASST (Title 5), Position Description Number T5093000 and is part of the CT HRO ARNG, National Guard.
JOB SUMMARY: The primary purpose of the position is to provide limited technical assistance to Human Resources Specialists within the office and to managers, supervisors, and technicians of the serviced organization for a wide range of human resources matters. Performs work in two or more of the following human resource specialties. May accomplish work through the use of an automated system.
The major duties include, but are not limited to:
Processes a wide range of human resources transactions related to the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Personnel Identification System (RAPIDS); these duties require a technical understanding and knowledge of numerous human resources guidelines, directives, procedures, policies, and precedent situations, which involve analyzing the interrelationships and impact that various personnel actions, in different functional areas, may have on T5, T32, AGR, M-Day and retired military personnel and their families.
Serves as Site Security Manager (SSM) - Performs all roles of the Verifying Official (VO) and manages users, security, cardstock, and consumables; verifies data, enters data, and issues CACs and ID cards; also performs RAPIDS security overrides for documents and fingerprint support; trains, coaches, and corrects the work of other Verifying Officials.
Ensures that uniformed service members, their family members, and other eligible beneficiaries receive DoD benefits to which they are entitled; serves on the front lines of defending national security interests and plays an important role in keeping our country safe; as a gatekeeper, the incumbent issues credentials in the form of ID cards that allow access to government facilities, information systems, and privileges throughout the world.
Protects the privacy and confidentiality of data on the RAPIDS terminal; verifies the identity of card recipients before entering applicant data in RAPIDS; completes annual RAPIDS certification training; views and scans legal documents prior to entry into DEERS or issuing ID cards; enters DoD sponsor and family member information; suspends or grants an individual's commissary, exchange, or MWR privileges as necessary; uses RAPIDS workstation to issue CACs and request certificates, and loads them onto the CAC prior to issuing. Updates CACs as necessary to reflect changes in personnel category; generates DD Form 1172, Application for Uniformed Services Identification Card/DoD Common Access Card and DEERS Enrollment.
Manages users, order, secure, and account for cardstock and consumables, using the automated card management system; ensures physical site security and proper disposal of voided/expired ID cards and CACs; troubleshoots user-level workstation/systems problems, and contacts the User Help Desk as necessary; manages all schedules for appointments, following up with professional customer service; monitors the site voicemail box and returns calls promptly; keeps supervisor and management aware of any customer service, supply, or software/hardware issues.
Performs other duties as assigned; may assist other Human Resources disciplines within the Human Resources Office.
Males born after 31 December 1959 must be registered for Selective Service.
Federal employment suitability as determined by a background investigation.
Direct Deposit is mandatory.
The incumbent of this position description must have at a minimum, a completed National Agency Check (NAC) prior to position assignment; must be able to obtain and maintain a secret security clearance.
Federal employees currently serving in the competitive service must acknowledge they will voluntarily leave the competitive service by accepting an offer of employment for this NG Title 5 excepted service position.
U.S. Citizenship required.
This position is subject to provisions of the DoD Priority Placement Program.
Federal employees currently serving in the excepted service (Title 32) must acknowledge they will voluntarily leave the Title 32 excepted service by accepting an offer of employment for this NG Title 5 excepted service position.
Qualifications
GENERAL EXPERIENCE: Experience demonstrating progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position.
SPECIALIZED EXPERIENCE: Your resume and any other supporting documentation you wish to provide must clearly substantiate you currently possess 1 Year of specialized experience in the following:
Experience equivalent to at least next lower grade level demonstrating competence that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of a wide range of recruitment and placement regulations, policies and procedures including the local merit placement plan, and an understanding of numerous GS and WG occupational qualification requirements to develop vacancy announcements and to analyze and evaluate individuals' basic eligibility for a variety of clerical, and lower graded technical, administrative, wage positions.
Knowledge of position classification rules, regulations, and procedures to provide classification assistance on a variety of clerical, technical, and wage positions, which have standard career patterns, using standards that clearly apply or that are used for cross-series comparison.
Knowledge of employee relations principles and practices and counseling techniques required to perform recurring types of technical work which contribute to morale, motivation or discipline of employees (to include the incentive awards program), and to resolve minor conflicts or problems with employees, supervisors, union officials.
Knowledge of employee development principles to present established course materials such as those covering administrative-related matters, to recommend changes in course curricula, updating course materials.
Knowledge of regulations covering Federal employee benefits.
Skill in the use of an automated personnel system.
Ability to process a wide range of human resources transactions related to the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Personnel Identification System (RAPIDS).
Knowledge of numerous human resources guidelines, directives, procedures, policies, and precedent situations, which involve analyzing the interrelationships and impact that various personnel actions, in different functional areas, may have on T5, T32, AGR, M-Day and retired military personnel and their families.
Ability to perform all roles of the Verifying Official (VO) including managing users, security, cardstock, and consumables.
Ability to issue credentials in the form of ID cards that allow access to government facilities, information systems, and privileges throughout the world.
Ability to protect the privacy and confidentiality of data on the RAPIDS terminal.
Ability to manage all schedules for appointments; following up with professional customer service.
Ability to train, coach, and correct the work of other Verifying Officials.
Education
No substitution of education for specialized experience.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
You must provide transcripts or other documentation to support your educational claims. To receive credit for education, you must provide documentation of proof that you meet the education requirements for this position.
Additional information
Primary Change of Station (PCS) relocation expenses will NOT be paid.
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please ensure you follow all instructions carefully. Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must submit a complete Application Package which includes:
Resume showing relevant experience (including Month and Year, e.g., 02/2017, Feb 2017, etc.)
Responses to the Assessment Questionnaire
Member 4 copy of DD 214 (if claiming veterans' preference)
SF 15or supporting documentation listed on the SF 15(if claiming 10 points veterans' preference)
National Guard Bureau (NGB) Form 22 or NGB Form 22A (if you are a former member of CTNG)
In addition, if claiming a compensable service-connected disability of 10% or more, you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of purple heart, if applicable)
Unofficial Transcripts (You must provide transcripts or other documentation to support your Educational claims)
OF 306 - Declaration of Federal Employment (THIS FORM NEEDS YOUR SIGNATURE ON PAGE 2 AND MUST BE DATED WITHIN SIX MONTHS OF THE CLOSING DATE STATED ON THE ANNOUNCEMENT)
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 06/09/2023 on to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
CT HRO ARNG
375 Smith Street
Middletown, CT 06457
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Thank you for your interest in the Connecticut National Guard!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must submit a complete Application Package which includes:
Resume showing relevant experience (including Month and Year, e.g., 02/2017, Feb 2017, etc.)
Responses to the Assessment Questionnaire
Member 4 copy of DD 214 (if claiming veterans' preference)
SF 15or supporting documentation listed on the SF 15(if claiming 10 points veterans' preference)
National Guard Bureau (NGB) Form 22 or NGB Form 22A (if you are a former member of CTNG)
In addition, if claiming a compensable service-connected disability of 10% or more, you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of purple heart, if applicable)
Unofficial Transcripts (You must provide transcripts or other documentation to support your Educational claims)
OF 306 - Declaration of Federal Employment (THIS FORM NEEDS YOUR SIGNATURE ON PAGE 2 AND MUST BE DATED WITHIN SIX MONTHS OF THE CLOSING DATE STATED ON THE ANNOUNCEMENT)
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 06/09/2023 on to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
CT HRO ARNG
375 Smith Street
Middletown, CT 06457
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Thank you for your interest in the Connecticut National Guard!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
