The incumbent serves as the Glenn Research Center (GRC) Chief Information Officer (CIO) responsible for implementing and reinforcing the information technology (IT) and data management policies and procedures. Provides leadership in understanding customer and stakeholder requirements. The incumbent reports to the Agency Chief Information Officer (CIO) and serves as a member of the Agency CIO Leadership and is accountable to the Center Director for IT operations at GRC.
Summary
The incumbent serves as the Glenn Research Center (GRC) Chief Information Officer (CIO) responsible for implementing and reinforcing the information technology (IT) and data management policies and procedures. Provides leadership in understanding customer and stakeholder requirements. The incumbent reports to the Agency Chief Information Officer (CIO) and serves as a member of the Agency CIO Leadership and is accountable to the Center Director for IT operations at GRC.
Yes—NASA may consider reimbursement of relocation expenses based on Agency discretion and/or organizational needs; relocation expense reimbursement is not guaranteed
The area of consideration for this position is all groups of qualified individuals within the civil service, Senior Executive Service (SES) reinstatement eligible, and SES Candidate Development Program certified graduates with noncompetitive eligibility. A person is considered to be in the civil service only if occupying a civil service position at the time of application.
This position reports to the Agency Chief Information Officer (CIO) and serves as a member of the Agency CIO IT Leadership and is accountable to the Center Director for IT operations at the Center. The Chief Information Officer, Glenn Research Center:
Reports structurally to the Deputy Chief Information Officer (DCIO) for Strategy and has accountability to the Agency Chief Information Officer (CIO) with coordination of responsibilities to the Center Director. Senior leader is responsible for the management and control of Center IT resources in addition to enterprise-wide duties and ensures that Center information resources are managed in compliance with Federal and Agency policies and procedures.
Exercises authority in organization planning, budgeting, workforce management, support systems, resources and technologies that produce benefit to OCIO and its customers; and ensures a safe and healthful working environment for all employees, ensures employees are provided adequate training and instructions on safety issues, and ensures that safety is a top priority in facility management and operations.
Provides overall direction of Center IT resources including planning, engineering, acquiring and operating computer systems, including voice, data, and video networks as well as acquisition of software products and the development of application software. Develops and approves a comprehensive Center plan for IT resources and effective utilization.
Strategically partners with the OCIO Agency level functional offices and Service Lines in developing strategies and services that ensure execution of the NASA mission and partners with the Service Lines to ensure effective service delivery at the Center.
Relevant policies and procedures may be defined through legislation such as the Clinger-Cohen Act, the E-Gov Act, and the Federal Information Technology Security Modernization (FISMA); Office of Management and Budget (OMB) Circulars (e.g., A-130); or policies established by the NASA Chief Information Officer. Responsibilities include mission enabling IT deliverables as Center CIOs perform both an Agency-wide and Center-wide specific role with responsibilities in four broad areas:
Enterprise Leadership. Serves as a member on the IT community's senior management council responsible for setting strategic goals and monitoring execution. May also be designated a Portfolio Lead for strategy, transformation, implementation, and/or execution for a set of Agency-wide services;
OCIO Services Coordination. Serves as the local leader and point of contact for all OCIO enterprise services that are delivered at the Center;
Center Leadership & Center Responsibilities. Leads teams that formulate and execute the Center's IT needs and requirements as required by the Center Director. This includes serving as a member of Center Director's senior staff and a strategic advisor to the Center Director and leadership and delegation of authorities; serves as Chair of the Center Strategic IT Council and as a member of any Center level governance boards as the CIO representative; and
Local OCIO Team Management. Supervises the OCIO team located at the Center along with associated budget for labor, procurement, and travel.
The individual selected will be required to file an 'Executive Branch Personnel Financial Disclosure Report' (OGE-278) in accordance with the Ethics in Government Act of 1978.
Initial Senior Executive Service (SES) Career appointee is subject to a one-year probationary period.
Successful completion of a background investigation commensurate with the risk and sensitivity level of the position.
Successful completion of pre-employment and random drug testing may be required.
Must meet qualifications requirements by the closing date of this announcement.
Qualifications
You must have the skill and ability to perform the duties described above as demonstrated by progressively responsible supervisory/leadership experience, normally obtained over several years by serving in positions at the GS-15 level or equivalent.
To meet the minimum qualification requirements for this position, you MUST address each Executive Core Qualification (ECQ) and Mandatory Technical Qualification (MTQ) separately. If you fail to do so, your application will be rated ineligible. We recommend you provide two (2) examples of relevant experience for each ECQ. Responses to ALL ECQs must not exceed ten (10) pages; MTQ responses must not exceed one (1) page per MTQ. Please include your full name on all documents submitted.
If you are currently serving under a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed a SES Candidate Development Program and been certified by Office of Personnel Management (OPM) you MUST submit a resume and in a separate document address the MTQs. Any ECQs submitted will not be considered. Your resume must clearly state that you are a current career SES, eligible for reinstatement, or SES CDP certified and year of certification.
ECQ 1 - Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
ECQ 2 - Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
ECQ 3 - Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
ECQ 4 - Business Acumen: The ability to manage human, financial, and information resources strategically.
ECQ 5 - Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
MANDATORY TECHNICAL QUALIFICATIONS:
MTQ 1- Demonstrated experience in leading an information technology (IT) services organization to deliver a broad array of IT products and services to customers. This includes experience in developing, implementing, and executing cohesive IT strategic and tactical plans, performance, and accountability.
MTQ 2- Demonstrated experience in the implementation of relative laws (e.g. Clinger-Cohen Act, etc.), executive orders, and policies governing information technology, security, and management.
Education
No Educational Requirement
Additional information
Must be able to obtain and maintain a Top Secret/SCI security clearance.
NASA may discuss and consider candidate duty station location after selection, which means that the duties can be performed at any NASA location. The selected candidate will need to relocate and report to an on-site NASA location or duty station, which may be different from where he/she currently resides.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All qualifications requirements must be met by the closing date of the announcement. You will be evaluated based on how well you meet the qualifications above.
We will review your resume and required documents to ensure you meet the basic qualification requirements. If you meet the basic qualification requirements, your application will be evaluated based on your narrative statements addressing the ECQs and MTQs. Your application may then be referred to and evaluated by an Executive Resources Panel (ERP) and will be placed in one of the following categories: Not Qualified, Qualified, or Highly-qualified. Candidates may receive an interview and/or be asked to provide a list of references. The ERP will make a recommendation to the appropriate approving authority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You must provide a complete application package. If you do not provide all required information, you will not be considered for this position. Only provide the following:
1. Resume showing relevant work experience (start/end dates stated in month/year, description of duties), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry. Limit your resume to 10 pages. If more than 10 pages are submitted, only the first 10 pages will be reviewed to determine your eligibility/qualifications.
2. Executive Core Qualifications narrative responses, if applicable. Limit your response to 10 pages. If more than 10 pages are submitted, only the first 10 pages will be reviewed to determine your eligibility/qualifications.
3. Mandatory Technical Qualifications narrative responses. Limit your response to 1 page per MTQ. If more than 1 page per MTQ is submitted, only the first pages for each MTQ will be reviewed to determine your eligibility/qualifications.
You may be asked to provide additional documentation to support your eligibility and the information provided in your application package. For example, we may request transcripts, SF-50s, SES Candidate Development Program certificate, etc. Therefore, we encourage you to have these documents prepared and ready when requested by the agency. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
A complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.
Glenn Research Center
21000 Brookpark Rd
Cleveland, OH 44135
US
Next steps
Although you may or may not be contacted during the selection process, we will always advise you about the outcome of the announcement. If you have questions, please feel free to contact NASA Executive Staffing at Agency-Executive-Staffing@mail.nasa.gov.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You must provide a complete application package. If you do not provide all required information, you will not be considered for this position. Only provide the following:
1. Resume showing relevant work experience (start/end dates stated in month/year, description of duties), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry. Limit your resume to 10 pages. If more than 10 pages are submitted, only the first 10 pages will be reviewed to determine your eligibility/qualifications.
2. Executive Core Qualifications narrative responses, if applicable. Limit your response to 10 pages. If more than 10 pages are submitted, only the first 10 pages will be reviewed to determine your eligibility/qualifications.
3. Mandatory Technical Qualifications narrative responses. Limit your response to 1 page per MTQ. If more than 1 page per MTQ is submitted, only the first pages for each MTQ will be reviewed to determine your eligibility/qualifications.
You may be asked to provide additional documentation to support your eligibility and the information provided in your application package. For example, we may request transcripts, SF-50s, SES Candidate Development Program certificate, etc. Therefore, we encourage you to have these documents prepared and ready when requested by the agency. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
A complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.
Glenn Research Center
21000 Brookpark Rd
Cleveland, OH 44135
US
Next steps
Although you may or may not be contacted during the selection process, we will always advise you about the outcome of the announcement. If you have questions, please feel free to contact NASA Executive Staffing at Agency-Executive-Staffing@mail.nasa.gov.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
