The position serves as Regional Clinical Quality Assurance (QA) Program Coordinator for case management/clinical counseling functions for the FFSP. Incumbent serves as special assistant to the Regional FFSP Program Manager (PM) and is responsible for case management/clinical counseling QA functions including: planning,developing, and implementing the FFSP Quality Assurance/Risk Management Program.
Summary
The position serves as Regional Clinical Quality Assurance (QA) Program Coordinator for case management/clinical counseling functions for the FFSP. Incumbent serves as special assistant to the Regional FFSP Program Manager (PM) and is responsible for case management/clinical counseling QA functions including: planning,developing, and implementing the FFSP Quality Assurance/Risk Management Program.
Clinical duties comprise 25% of incumbent's time and include but are not limited to:
Provides leadership to the organization in ensuring the provision of the highest level of clinical counseling services through complying with instructional, policy, professional and accreditation requirements per current SECNAVINST's and Commander, Navy Installations Command (CNIC) Certification Standards.
Ensures the evaluation and enhancement of quality clinical services, including administration of risk management, professional credentialing, professional education, and program evaluation resulting in improved client care and treatment, and quality customer service.
Conducts regular QA review of Clinical, Family Advocacy Program (FAP), Sailor Assistance Intercept for Life (SAIL) and New Parent Support (NPS) cases.
Chairs Critical Incident Review Committee (CIRC) meetings on open cases involving suicide or attempted suicide and homicide.
Chairs the Regional Fatality Review Committee meeting on cases that result in the death of a military member or dependent due to abuse or neglect.
Develops and maintains efficient and effective methods to achieve the clinical mission of the FFSP.
Assists with other counseling and advocacy services, administration and management, as requested by the Regional Counseling and Advocacy Program Coordinator (RCAP).
Case Management duties comprise 25% of incumbent's duties and include but are not limited to:
Ensures compliance with CNIC Certification Standards and other appropriate guidelines through implementing required QA activities for all clinical services as established by and under the
technical guidance provided by the Regional Counseling and Advocacy Program Coordinator (RCAP).
Develops and delivers trainings within the Region in order to address deficiencies in Certification Standards and to ensure compliance with instruction and policy.
Performs records audits and clinical care reviews; reviews customer satisfaction surveys; oversees the development of Quality Improvement Plans (QIPs); oversees critical incident reviews and leads/conducts investigations of alleged provider impairment, unethical behavior or other misconduct as required; ensures periodic needs assessments, delivery and analysis; collects and compiles data to conduct overall clinical program evaluation/reporting; provides consultation and guidance to upper management and staff on case management and clinical quality assurance matters.
Administrative functions comprise 25% of incumbent's time and include but are not limited to:
Identifies and evaluates key clinical processes; develops methods for collecting process improvement data.
Provides analytical expertise to measure progress in activities critical to improved clinical service delivery.
Develops and manages an administrative reporting system to ensure that quality of clinical services is routinely reviewed according to current SECNAVINST's and CNIC Certification Standards and other applicable professional standards.
Program Management functions comprise 25% of incumbent's time and include but are not limited to:
Manages region's Professional Credentialing and Privileging program in accordance with written protocol and under the oversight of the RCAP.
Ensures all clinicians within Commander Navy Region Northwest (CNRNW) are credentialed/privileged and meet/maintain required professional and licensure standards outlined by the Department of Navy (DON).
Ensures all clinical providers participate in regular clinical supervision and/or consultation as appropriate to their privileging status.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Must have or be able to obtain and maintain a current state drivers license.
Occasional travel up to approximately 10% may be required. Incumbent may be required to travel for up to two weeks for the purpose of attending or providing trainings.
This is a non-critical sensitive position requiring access to IT II system and/or PII. Position requires employee to obtain/maintain eligibility for a Tier 3, SF 86 Secret Security Clearance.
Qualifications
Knowledge of the principles and practice of clinical social work, program development and FFSP organization, mission and functions.
Knowledge of analytical and evaluative methods and a thorough understanding of how regulations and other programs affect the FFSP clinical function.
Ability to utilize these skills in measurement of standards to maintain a high quality clinical program and service delivery to clients.
Knowledge of FFSP policies, procedures, instructions, and clinical treatment.
Ability to apply, complex instructional guidance related to managing FFSP's clinical Quality Assurance Program.
Knowledge of intervention strategies, treatment modalities, and policies concerning mental health treatment including domestic violence.
Ability to function autonomously in overseeing the FFSP clinical Quality Assurance Program while interacting effectively with a large number of diverse medical, legal, social service and other personnel and agencies.
Ability to communicate effectively both orally and in writing.
Education
Successful candidates for this position shall meet all qualifications as outlined in the current SECNAVINST 1754.7A:The Clinical Practitioner must meet the following requirements:
State or U.S. territory or license or certification that provides legal authority to provide clinical services as independent practitioner.
When the state or U.S. territory licensing or certification requirements include a written examination, candidates for privileging must have achieved a passing score on that examination. Possess at least a master's degree in one of the following clinical fields:
Marriage and Family Therapy degree from a program accredited by Commission on Accreditation for Marriage and Family Therapy Education (COAMFTE) or an equivalent degree.
Social Work from an accredited school or an equivalent degree.
Psychology from a doctoral program approved by APA or an equivalent degree.
Must have engaged in 2 years, that includes at least 2000 hours, full-time, post-licensure clinical experience, with a minimum of one-year experience in assessment and treatment of children and demonstrated experience working with children exposed to family violence."
Additional information
**THIS POSITON IS REMOTE WORK/TELEWORK NEGOTIABLE**
Some positions have special requirements. In these cases selection is tentative pending satisfactory completion of these requirements. Applicants may be required to provide proof of education, etc. All selections are contingent upon the obtaining of satisfactory employment reference checks.
SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31, 1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/register/.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required at the time of application:
Résumé
Proof of education/training: provide a copy of your awarded/conferred college transcript(s); if degree hasn't been conferred, provide copy of HS Diploma, GED, or equivalent
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 04/07/2023 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.
The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.
NAVBASE Kitsap Bremerton
1103 Hunley RD
Bldg 94
Silverdale, WA 98315
US
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date.Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required at the time of application:
Résumé
Proof of education/training: provide a copy of your awarded/conferred college transcript(s); if degree hasn't been conferred, provide copy of HS Diploma, GED, or equivalent
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 04/07/2023 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.
The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.
NAVBASE Kitsap Bremerton
1103 Hunley RD
Bldg 94
Silverdale, WA 98315
US
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date.Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
