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Student Trainee (Visitor Services)

Department of the Interior
U.S. Fish and Wildlife Service
This job announcement has closed

Summary


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Overview

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Hiring complete
Open & closing dates
03/20/2023 to 04/07/2023
Salary
$34,645 to - $50,557 per year
Pay scale & grade
GS 3 - 4
Locations
2 vacancies in the following locations:
Houston
Liberty, TX
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Multiple
Work schedule
Multiple Schedules
Service
Competitive
Promotion potential
5
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
MR-23-11884784-KD-Path
Control number
713738500

This job is open to

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Clarification from the agency

Student who have been accepted for enrollment or who are enrolled at least half-time in an accredited high school, college, professional, technical, vocational, or trade school pursuing a qualifying degree or certificate.

Duties

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Only experience and education obtained by 04/07/2023 will be considered.

As a Student Trainee (Visitor Services) your duties may include, but are not limited to, the following:

  • At a visitor center information desk, answers visitors' questions that are usually routine and repetitive and relate largely to factual situations, such as geographical location of facilities, trails, tour routes, boat ramps, and other recreational areas. Obtains and posts various information to records, such as number of visitors, survey information on length of visitor stay, size of visiting parties, and patterns of visitor use. Maintains supply of informative materials and other stock items; sells books and other items. Operates audio visual equipment for videos and other multi-media programs.
  • Assists with environmental education program as activity or small group leader. Maintains equipment and supplies.
  • Provides communications service for operational activities.
  • Develops and conducts interpretive talks and guided tour programs, presenting facts that are usually limited in variety.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen or National
  • Resume (See "Required Documents"). Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all information is provided on resume.
  • Eligibility and Supporting documents - You will ONLY be considered for the eligibilities that you select "yes" to AND submit the required supporting documentation, as listed in the Required Documents section.
  • Suitability for employment, as determined by background investigation
  • May be required to successfully complete a probationary period
  • Must meet Pathways eligibility requirements
  • Selectee will be required to sign a Pathways Agreement form
  • Valid state issued driver's license may be required
  • Males born after 12-31-1959 must be registered for Selective Service
  • Government housing may be available
  • U.S. Fish and Wildlife Service uniform may be required

Qualifications

Only experience and education obtained by 04/07/2023 will be considered.

OPM's Qualification standard: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/final-groupcoveragequalificationstandardforpathwaysprogramschedule-20d.pdf. Applicants meet the following eligibility requirement, and provide documentation such as a copy of your official transcript and/or veteran's documentation by the closing date of the announcement to be considered:

To be eligible for a Pathways Program internship program, you must meet the following requirements:

  • You must be a student accepted for enrollment or enrolled in a degree or certificate program on at least a half-time basis and in good standing who will be continuing education into the next semester or have received a notice of acceptance for enrollment. (You are required to submit a copy of your transcript or notice of acceptance.)
  • Enrollment must be with an accredited educational institution or state-approved home school. These may include high schools, colleges, universities, technical, trade, vocational, or business schools, and state approved home school secondary and post-secondary programs.
  • Qualifying certificate programs are post-high school programs equivalent to at least one academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum.
  • Educational institutions must be accredited by organizations recognized by the U.S. Department of Education. To see if your school is accredited, please visit: http://www.ope.ed.gov/accreditation/
Pathways Student Intern: The Department of the Interior Internship Program (Pathways) is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with opportunities to work in agencies and explore Federal careers while still in school.

Special Provisions for Interns with Previous Related Education or Experience: Previous education and/or experience may be evaluated to determine the highest grade level for which the individual is qualified.

Current students in an accredited high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.

Applicants meet the following eligibility requirement, and provide documentation such as a copy of your official transcript and/or veteran's documentation by the closing date of the announcement to be considered:

In order to qualify for this position you must possess both the Basic Requirement and Minimum Qualification.

Basic Requirement:
Currently accepted for enrollment or enrolled on at least a half-time basis in an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate in an academic field related to the duties of this position. This enrollment will continue during my employment.

Minimum Qualification [GS-03]
  1. Completed 1 academic year of post-high school education. An academic year of undergraduate education is defined as 30 semester hours, 45 quarter hours or the equivalent in an accredited college or university. OR
  2. Completed 6 months of general experience that demonstrates ability to perform the work of the position. General experience is (1) any type of work that demonstrated your ability to perform the work of the position, or (2) experience that provided a familiarity with visitor services related work. OR
  3. A combination of education and experience as described in 1 and 2 above which together equals 100% of the requirement

Minimum Qualification [GS-04]

  1. Completed 2 full academic years of post-high school study or an associate's degree. OR
  2. 6 months general experience and 6 months specialized experience. General experience is defined as (1) any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Specialized experience is defined as experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-3 grade level in the Federal service. Examples of specialized experience may include: Answering visitor questions; Collecting fees, selling permits, and balancing funds; Operating audio visual equipment; Assisting in outreach activities. OR
  3. A combination of education and experience as described in 1 and 2 above which together equals 100% of the requirement
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

PROOF OF EDUCATION: All applicants who are using education or a combination of education and experience to qualify must submit copies of official or unofficial transcripts which include grades, credit hours earned, major(s), grade point average or class ranking, institution name, and student name. If any required coursework is not easily recognizable on transcripts, or if you believe a portion of a particular course can be credited toward meeting an educational requirement, you must also provide a memorandum on letterhead from the institution's registrar, dean, or other appropriate official stating the percentage of the course that should be considered to meet the requirement and the equivalent number of units. Unofficial transcripts are acceptable; however, if you are selected for the position, you will be required to produce the original official transcripts.

PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

To register or verify your registration go to the Selective Service System at: Link
Pathways Intern -The Department of the Interior Internship Program (Pathways) is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with opportunities to work in agencies and explore Federal careers while still in school and while getting paid for the work performed.

Student Interns must continue to meet the Pathways Program requirements throughout the duration of the appointment. Incumbents will be required to provide proof of continued enrollment and good standing (as Defined by the educational institution),each semester or grading period throughout the internship program.

Interns may be non-competitively converted to a term, career-conditional or career appointment within 120 days following successful completion of all their educational and work requirements in accordance with 5 CFR 362.204.

An agency is not required to convert any individual in a Pathways position to a position in the competitive service, whether upon completion of degree requirements or otherwise. Conversion to a competitive service position is not a guarantee.

Telework:
This position is suitable for telework and may be allowed to telework with supervisory approval.

Additional Vacancies: One or more positions may be filled from applications received under this announcement in the advertised office or other U.S. Fish & Wildlife Service offices in the local commuting area.

A PCS move is not authorized. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.

Note on Expanded Telework Posture:
Due to COVID-19, the USFWS is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement in accordance with the Department's reentry procedures provided by your Servicing Human Resources Office. At that time, you may be eligible to request to continue to telework one or more days per pay period depending upon the terms of the Department of the Interior's telework policy.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your resume and supporting documentation will be used to determine whether you meet the basic qualification requirements listed on this announcement. If you meet the basic qualifications your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience which resulted in you being listed in the highest quality category, you may lose consideration, or be assigned to a lower quality category for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Ability to perform the full range of duties for the visitor center information desk.
  • Skill in assisting in interpretive talks and guided tour programs.
  • Communication skills.
If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 showing you were honorably discharged. If you are claiming 10-point veterans' preference, you must attach an SF-15," Application for 10-Point Veterans' Preference" in addition to the proof required by that form.

Unranked list: Applicants who meet basic eligibility criteria are listed by veterans' preference category: 10 percent or more compensable disabled veterans, 10-point preference eligible veterans, 5-point preference eligible veterans and non-preference eligible veterans. Agencies must consider the candidates in the highest preference group first. Agencies cannot select non-preference eligible veterans until the preference eligible veterans are exhausted or the agency has gone through the proper pass over procedures with respect to the remaining preference eligible veterans
§ 302.302 Examination of applicants.
(a)Eligibility. An evaluation of the qualifications of applicants for positions covered by this part may be conducted at any time before an appointment is made. The evaluation may involve only determination of eligibility or ineligibility or may include qualitative rating of candidates. If the evaluation involves only basic eligibility numerical scores will not be assigned and eligible candidates will be referred in accordance with the procedures described in paragraph (b)(5) of § 302.304.

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