Skip to main content
U.S. flag
Back to results

Management and Program Assistant (Office Automation) 12 Month Roster - Amended

Department of the Treasury
Internal Revenue Service
This job announcement has closed

Summary

Amended to add a new cut-off date for the Ogden UT location. See Additional Information section.

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov

Overview

Help
Hiring complete
Open & closing dates
12/29/2022 to 12/28/2023
Salary
$36,118 to - $60,836 per year
Pay scale & grade
GS 5 - 6
Locations
12 vacancies in the following locations:
Fresno, CA
Chamblee, GA
Covington, KY
Florence, KY
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
6
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
23-11775537C-SBN-0344-5/6
Control number
696899100

Duties

Help

WHAT IS THE SMALL BUSINESS/SELF-EMPLOYED (SB/SE)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Positions will be filled in the following specialty area: SB/SE Campus Exam/AUR.

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

  • Identifies potential and actual problems and probable causes. Researches a variety of issues, gathers pertinent statistics or information, reports findings to higher level employee, and may recommend corrective action for aspects of a program or function.
  • Monitors, reviews, and evaluates operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems and report findings to higher level employee(s).
  • Verifies completeness and accuracy of controls to ensure compliance with established procedures and formats.
  • Revises procedures, controls, etc., as instructed by analyst(s) or comparable positions.
  • Uses word processing, database, and spreadsheet software to prepare documents and to enter, revise, manipulate, sort, calculate, store and retrieve data. A qualified typist is required.

Requirements

Help

Conditions of employment

STANDARD POSITION DESCRIPTIONS (SPD):PD93502 and PD93503

Visit the IRS SPD Library to access the position descriptions.

  • If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • A 1-year probationary period is required (unless already completed).
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
  • This is a non-bargaining unit position.
  • Tour of Duty: day shift, start and stop times between 6:00AM - 6:00PM, or swing shift, start and stop times between 2:00PM - 1:30AM.
  • Tour of Duty:we will try to offer the shift of your preference, but you may be offered an alternate shift upon selection.
  • Alternative work schedule, staggered work hours or telework may be available.
  • May be eligible for telework based on IRS policy and position selected for.
  • Relocation expenses - no.
Though many locations may be listed, you will be limited to a maximum of three (3) location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

Qualifications

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE: GS-05 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include: experience gathering and compiling available data and information for aspects of a program, and reports findings to a higher-level employee; monitoring and reviewing established administrative procedures and program operations and assisting in the preparation of memoranda, reports, and charts; using word processing, spreadsheet, and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store, and retrieve data.

OR
EDUCATION: You may substitute education for specialized experience as follows: a bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.

OR
COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education.

SPECIALIZED EXPERIENCE: GS-06 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience is experience that is directly related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include: experience gathering and compiling available data and information for aspects of a program and reporting findings to higher level employees; monitoring and reviewing established operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems; verifying completeness and accuracy of controls to ensure compliance with established procedures; and using word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store, and retrieve data.

AND
MEET TIME IN GRADE (TIG) REQUIREMENT: For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for.

AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

AND
You must meet the following special requirements: Applicants must be a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test.


Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

The final cut-off date is 12/28/2023. Applicants need to apply and/or update their applications by 11:59pm ET at the close of 8/18/2023 to be considered. There is one additional vacancy in Ogden UT.

The next cut-off date is 8/18/2023. Applicants need to apply and/or update their applications by 11:59pm ET at the close of 8/18/2023 to be considered. These are the locations and number of vacancies available for the August cut-off: Fresno CA (2); Philadelphia PA (2); Memphis TN (2); and Ogden UT (3).

The next cut-off date is 6/26/2023. Applicants need to apply and/or update their applications by 11:59pm ET at the close of 6/26/2023 to be considered. There is one (1) vacancy available in Florence, KY.

The next cut-off date is 6/1/2023. Applicants need to apply and/or update their applications by 11:59pm ET at the close of 6/1/2023 to be considered. There are two (2) vacancies available in Covington, KY.

The 2nd cut-off date is 3/31/2023. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of the second cut-off date of 03/31/2023 to be considered. These are the locations and number of vacancies available for the 2nd cut-off: Andover, MA- one (1), Covington, KY- four (4), Florence, KY- one (1), and Holtsville, NY- one (1).

This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement, 12/28/2023. The announcement will be used to fill an anticipated 12 vacancies. Selections may be made from certificates issued up to 12 months after the 1st cut-off date listed below. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. These are the locations and the number of current vacancies available: Andover, MA (1), Covington, KY (3), Florence, KY (1), Holtsville, NY (3), Ogden, UT (2) Philadelphia, PA (2). There may be additional vacancies in Austin, TX, Chamblee, GA, Fresno, CA, Memphis, TN over the life of the roster. If vacancies become available in these locations, the announcement will be amended to include the number of vacancies per location and a new cutoff date to fill additional positions.

Applicants need to apply and/or update their applications by 11:59 pm ET at the close of the first cut-off date of 01/12/2023 to be considered. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 5 workdays prior to the cut-off date or the final selection date.

Eligible applicants in the highest category who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cut-date who place in the highest category will be considered next.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Applies Technology to Tasks
  • Customer Service (Clerical/Technical)
  • Reading Comprehension
  • Reasoning
  • Writing


Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified.

If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.