This position coordinates the planning, scheduling, and overall management of Information Technology (IT) Services for the Business and Information System Services Office (BISSO) and oversees IT Security. Also responsible for IT assets and procurement, and Directorate IT customer support. Works with BISSO management, group leads, security officer, and the enterprise architect to facilitate BISSO objectives. Active member of the Architecture and Strategy Panel (ASP).
Summary
This position coordinates the planning, scheduling, and overall management of Information Technology (IT) Services for the Business and Information System Services Office (BISSO) and oversees IT Security. Also responsible for IT assets and procurement, and Directorate IT customer support. Works with BISSO management, group leads, security officer, and the enterprise architect to facilitate BISSO objectives. Active member of the Architecture and Strategy Panel (ASP).
Ensures contractor complies with defined Statement of Work and compliance specifications for all aspects of computer and software engineering tasks related to institutional software projects. Authors task orders for institutional software projects.
Represents the Directorate as one of the key interfaces to the Information Resources Directorate for actions, initiatives, deployments, and planning related to computer engineering projects in the Directorate and integration with Agency assets.
Provides expertise in computer engineering for the design, migration, optimization, and assessment of cloud-native and on-premise computing, staging and development platforms to improve computer services both in the cloud and on-premise.
Oversees the Infrastructure Operating Systems (IOS) contractor team and assisting the contractor engineering team to respond to data calls from Headquarters or the Office of Chief Information Officer (OCIO).
Assists the Organizational Computer Security Official to update Information Technology Security plans to ensure that computer engineering principles are incorporated into each project that support vulnerability scans, audits, and reauthorizations.
Serves as the Information Systems Owner for High Value Assets within the Directorate responsible for reviewing data in the Risk Information Security Compliance System (RISCS) system and identifying Responsible NASA Owners for websites.
This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S
Position subject to pre-employment background investigation
You must meet qualifications requirements by the closing date of this announcement
Qualifications
In addition to the Basic Education Requirement (in the Education section below), to qualify for this position you must meet the requirements below. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.
NASA utilizes OPM-approved qualification and rating requirements specific for Aerospace Technology (AST) positions which recognizes NASA's unique aerospace work. The specific qualifications and minimum education requirements are further described below and within the education section of the job announcement.
To qualify for GS-14, you must have one year of directly related specialized experience equivalent to the GS-13 level in the federal sector:
Providing computer engineering expertise to support or service the development and sustaining of Information Technology (IT) projects for customers;
Planning and managing of system integration, application re-engineering, and information resources management; and
Participating in establishing and maintaining an organization's information technology vision, policies, requirements and standard
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.
Education
Basic Education Requirement: You must have successfully completed a bachelor's degree with a major in one of the following:
a) Engineering from a college or university that has ABET accredited engineering programs
b) Physical Science, Mathematics, Life Science or other field of Science
c) Computer Science that included 30 semester hours or 45 quarter hours of course work in any combination of mathematics, statistics and computer science with at least half of those hours in mathematics and statistics courses that included differential and integral calculus.
If you did not complete a qualifying bachelor's degree, you may be eligible if you have obtained a graduate degree in an AST qualifying field, as listed above.
Degrees in engineering technology are not considered qualifying for this position.
Engineering degrees earned within the United States: Engineering degrees earned within the United States must be from a college or university that has at least one ABET accredited engineering program. To find out if a school has at least one ABET accredited program, please visit http://www.abet.org.
Engineering degrees earned outside the United States: Engineering degrees earned outside the United States must be recognized by a Mutual Recognition Agreement (MRA), often known as accords. These are non-governmental agreements among organizations that accredit academic degree programs. MRAs recognize the substantial equivalence of mature accreditation systems and programs accredited by signatory organizations within their jurisdictions. For a listing of Signatories, please visit, https://www.abet.org/global-presence/mutual-recognition-agreements/is-your-program-recognized/.
Science and other related degreesearned within the United States: Science and other related degrees must have been awarded from colleges or universities that are accredited by recognized accrediting organizations. For a list of schools that meet this criteria, go to http://ope.ed.gov/accreditation/.
Science and other related degrees earned outside the United States: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs. These education credentials must be deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
All degrees must have been received in the year of, or any year subsequent to the original date of accreditation.
Additional information
Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.
If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Meet the minimum qualifications requirements for the position
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans' Preference information on the FedsHireVets website.
You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
You will be assessed on the following competencies:
Customer Service
Planning and Evaluating
Information Management
Operating Systems
Network Systems and Technology
Software Engineering
NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire. Please note: if any of the following types of information are included on your resume, your application package will be disqualified:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as age, gender, religious affiliation, etc.
Encrypted and digitally signed documents
If your resumes contains any of the above information, you must redact that information prior to the submission of your application.
The following documents are required:
Resume
Transcript
While a transcript is the preferred proof of qualifying education, you may submit any of the following items:
An unofficial transcript
A copy of an official transcript
A copy of a degree (i.e., a picture or scan)
A list of completed/credited courses that includes, the title, course code, and number of semester, quarter or classroom hours for each course (i.e., BUAD- 101-Introduction to Business, 3 Semester hours)
You will lose consideration if you do not submit proof of your education. Documents must fully support the education requirements listed above. Incomplete documents or documents that do not show completion of required degree program or coursework may result in disqualification.
There may be other supporting documents (licenses, certification, veterans preference, etc.), depending on your answers to the questionnaire and job announcement description, that you may need to submit.
If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
Official documents are required at the time of appointment for verification of eligibility and qualifications.
A complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
To begin the application process, click on the 'Apply' link. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify all required documentation is included with your application package, and submit the application.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
If you have questions about this announcement, you may contact the agency toll free at the phone number located below. Be advised - application materials faxed, emailed, and/or mailed to Johnson Space Center will not be accepted for this announcement.
NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.
Johnson Space Center
2101 NASA Parkway
Houston, TX 77058
US
Next steps
Once you submit your application package, you will receive an acknowledgement email. Throughout the process you will receive regular status updates through USAJOBS. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the hiring manager.
If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing a scheduled appointment, we may rescind a tentative job offer.
An official, written job offer will be issued once all requirements have been verified.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire. Please note: if any of the following types of information are included on your resume, your application package will be disqualified:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as age, gender, religious affiliation, etc.
Encrypted and digitally signed documents
If your resumes contains any of the above information, you must redact that information prior to the submission of your application.
The following documents are required:
Resume
Transcript
While a transcript is the preferred proof of qualifying education, you may submit any of the following items:
An unofficial transcript
A copy of an official transcript
A copy of a degree (i.e., a picture or scan)
A list of completed/credited courses that includes, the title, course code, and number of semester, quarter or classroom hours for each course (i.e., BUAD- 101-Introduction to Business, 3 Semester hours)
You will lose consideration if you do not submit proof of your education. Documents must fully support the education requirements listed above. Incomplete documents or documents that do not show completion of required degree program or coursework may result in disqualification.
There may be other supporting documents (licenses, certification, veterans preference, etc.), depending on your answers to the questionnaire and job announcement description, that you may need to submit.
If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
Official documents are required at the time of appointment for verification of eligibility and qualifications.
A complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
To begin the application process, click on the 'Apply' link. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify all required documentation is included with your application package, and submit the application.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
If you have questions about this announcement, you may contact the agency toll free at the phone number located below. Be advised - application materials faxed, emailed, and/or mailed to Johnson Space Center will not be accepted for this announcement.
NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.
Johnson Space Center
2101 NASA Parkway
Houston, TX 77058
US
Next steps
Once you submit your application package, you will receive an acknowledgement email. Throughout the process you will receive regular status updates through USAJOBS. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the hiring manager.
If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing a scheduled appointment, we may rescind a tentative job offer.
An official, written job offer will be issued once all requirements have been verified.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
