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Information Technology Specialist

General Services Administration
Office of the Chief Information Officer
This job announcement has closed

Summary

Location of Position: GSA's, Office of GSA IT, Office of Digital Infrastructure Technologies and Infrastructure Management Division. This is Virtual/Remote position. Duty location will be determined upon selection. 

The Office of Digital Infrastructure Technologies and Infrastructure Management Division is responsible for providing networking solutions and strategies for the enterprise.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Overview

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Hiring complete
Open date: 08/09/2022
Closed date: 08/23/2022
Location
FEW vacancies in the following location:
Work site options
Telework eligible
Not applicable, this is a remote position.
Remote job
Yes - Work is performed in an office setting. Some travel is required.
Relocation expenses reimbursed
No
Salary
$111,521 - $176,300 per year
Pay scale & grade
GS 14
Promotion potential
14
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Appointment type
Permanent - Direct Hire Authority
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
22STFB327TS-DHA
Control number
670268700

This job is open to

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Clarification from the agency

NOTE: Current civil service employees will receive new appointments if selected under this Direct Hire Authority. For more information on DHA, please visit http//www.opm.gov/directhire/index.asp

Duties

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THIS IS A PUBLIC NOTICE: This Notice is issued under direct-hire authority (DHA) to recruit new talent to this occupation for which there is a severe shortage of candidates.  This means that we can hire any qualified candidate, either from this notice or from any source.

NOTE: Current civil service employees will receive new appointments if selected under this Direct Hire Authority.

For more information on DHA, please visit http//www.opm.gov/directhire/index.asp

The Office of Digital Infrastructure Technologies and Infrastructure Management Division is responsible for providing networking solutions and strategies for the enterprise. In addition, the Network Management Division delivers “best-in-class” service and support of the GSA Network including Internet/Intranet, Wireless, WAN, LAN and Network Access Control to all GSA Staff Offices.

As an IT Specialist you will be responsible for the following duties:

  • Serve as a Senior IT Specialist/Technical project expert.
  • Researches and reviews new IT developments, including resources and techniques to plan/recommend their long-range incorporation into the organization's work.
  • Prepares overall project recommendations from an IT standpoint, to include estimates of funding and time phasing requirements.
  • Participates and/or leads the implementation of other agency-wide network and IT program projects from design to support for assigned organization.
  • Represents the organization in meetings with representatives of industry, other agencies and public organizations to resolve problems, develop joint policies/standards and exchanges information regarding areas of technical expertise.

Requirements

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Conditions of employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Direct Deposit of salary check to financial organization required.
  • Register with the Selective Service if you are a male born after 12/31/1959
  • You may be required to serve a trial period.
  • You must apply on-line via the GSA website.

 If selected, you must meet the following conditions:

  • Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-14 salary range starts at $111,521.00 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service.

Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-13 level in the Federal service as described below:

IT SPECIALIST COMPETENCY REQUIREMENTS:

  1. Attention to Detail - This skill is generally demonstrated by assignments where the applicant investigates and evaluates “state of the art” technology of the industry.
  2. Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems.
  3. Oral Communication - This skill is generally demonstrated by assignments where the applicant persuades others to take a particular course of action or to accept findings, recommendations, changes, or alternative viewpoints.
  4. Problem Solving - This skill is generally demonstrated by assignments where the applicant identifies and accommodates technology and resource constraints.

SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is experience providing networking solutions and strategies for an enterprise's Local Area Networks (LAN) and/or Wide Area Networks (WAN). Experience must include delivering service and support of network systems including internet/intranet, LAN, WAN, wireless, broadband, and network access control; lead legacy IT programs towards transition, modernization and transformation; and experience working with digital circuits; point-to-point, switched, dedicated, and PVC network topologies; and installation and maintenance of circuit termination equipment.

Additional information

Bargaining Unit status: To be determined after selection is made.

Relocation-related expenses are not approved and will be your responsibility.

On a case-by-case basis, the following incentives may be approved:

  • Recruitment incentive if you are new to the federal government
  • Relocation incentive if you are a current federal employee
  • Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area.

All the information you provide will be verified by a review of the work experience and/or education as shown on your application forms, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you, or for firing you after you begin work.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will use a method called Category Rating to assess your application. Here’s how it will work:

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities:

  1. Skill in performing information technology (IT) work on Local Area Networks (LAN) and/or Wide Area Networks (WAN).
  2. Knowledge of new IT developments and applications, and emerging technologies and their applications to business processes.
  3. Ability to provide customer support and troubleshooting.
  4. Ability to develop and conduct training for end-users.
  5. Skill in managing IT systems, performance monitoring; IT architecture and organization protocols.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan (ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.


You may preview questions for this vacancy.

Office of the Chief Information Officer

Agency contact information

Toynia Small
Phone
404-987-7187
TDD
1-8700-877-8339
Fax
111-111-1111
Email
toynia.small@gsa.gov
Address
GSA, Office of GSA IT
General Services Administration
Office of Human Resources Management (CRSC)
77 Forsyth Street SW
Atlanta, Georgia 30349
United States

Visit our careers page

Learn more about what it's like to work at Office of the Chief Information Officer, what the agency does, and about the types of careers this agency offers.

http://www.gsa.gov/portal/category/26570

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