Incumbent is responsible for the execution of the business plan. Requires effective training and administration of employees and the constant review and improvement of processes with the primary goal of achieving financial success of the installation activities while ensuring .The highest quality of customer service. Frequently interfaces with customers in facility to ensure highest quality of service possible. Attend all advisory groups, meetings and ensure widest dissemination on upcoming events is provided. Ensures effective programming and menu planning. Responsible for and oversees planning of menus, cost controls and accountability of funds and equipment and that targeted budget goals are being achieved.  Responsible for annual marketing plan of all assigned business activities. Investigates and  reports significant shortages and discrepancies. Verifies receipts are properly deposited and that required financial reports are prepared and maintained. Responsible for reviewing all purchase requests, issuing and receiving reports and invoices for accuracy. Conducts management reviews of the on-site programs and activities including contractor performance.  Provides guidance to subordinate personnel in analyzing and evaluating the financial success of activities. Responsible for repairs, maintenance, cleanliness and sanitation of facilities. Supervisory responsibilities include establishing objectives and planning, assigning and setting priorities for accomplishment of workload. Oversees employee development, establishes performance standards and works to improve quality of work. Encourages a positive work culture and strives to effectively resolve grievances and complaints. Actively supports the command’s equal employment opportunity program.

Conditions of employment

• This position is subject to background check in accordance with federal regulations
• Work is dynamic and non-sedentary in nature.
• There are walking, carrying and/or moving light items while inspecting MWR operations. Maybe required to lift up to 45 lbs.
• The work requires independent judgment and initiative and ability to apply management principles, concepts and methodology to a variety of complex assignments.

Qualifications

Demonstrates past experience and knowledge of management procedures and general business practices related to operational management of programs and effective utilization of facilities and equipment to be assigned (restaurant, bar, catering, snack bar operation etc.). A four-year degree with a business, hospitality or similar degree from an accredited college or university is highly desirable. Demonstrates skill in developing directives, instructions, and procedures regarding the administration of activities and effective utilization of facility resources. The work requires independent judgment and initiative and ability to apply management principles, concepts and methodology to a variety of complex assignments. Must present a polished demeanor in a high visibility position. “To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.”

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of KSAs related to the job requirements.  Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.  Best qualified applicants will be referred to the hiring manager.