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Information Technology Specialist (Systems Administration)

Department of Agriculture
Animal and Plant Health Inspection Service
This job announcement has closed

Summary

This position is located in Animal and Plant Health Inspection Service, MRP Business Services, MRP Information Technology, Digital Services and Project Management Directorate, Digital Services (Platform Services) Branch. The selectee serves as an Information Technology Specialist handling Salesforce Platform initiatives.

Overview

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Hiring complete
Open & closing dates
05/09/2022 to 05/13/2022
Salary
$66,214 to - $105,733 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Location Negotiable After Selection, United States
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
MP-11489491-22-MR
Control number
652805500

This job is open to

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Clarification from the agency

Applications will be accepted only from current permanent APHIS employees with competitive status; and CTAP/RPL eligible candidates.

Duties

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  • The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
  • The duties may include, but are not limited to:
  • Participates in major segments of the Salesforce Platform initiatives.
  • Participates in special studies related to the project plan, that provides guidance to governance groups, and implement required regulations, policies, and guidelines required for the project.
  • Interprets policies in assigned program areas, takes or recommends actions to achieve project objectives and deliverables, and recommends future program objectives and improvements.
  • Provides technical assistance and direct support to staff in matters relating to the application of planning, developing, testing, and deploying technical systems and management programs.
  • Along with senior specialists, is responsible for evaluating the content of new or modified systems requirements for impact upon the agency-wide program.

Requirements

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Conditions of employment

  • You must be a US Citizen or US National.
  • Individuals who were born male after 12/31/1959 must be Selective Service registered or exempt.
  • Subject to satisfactory adjudication of background investigation and/or fingerprint check.
  • Successful completion of one year probationary period, unless previously served.
  • Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.
  • The duties of this position will be performed out of a remote home office. The selectee must be able to provide for and establish a suitable, remote home office.
  • The duty locations listed are not all inclusive; the final duty station will be determined at the time of selection.

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.

TIME-IN-GRADE: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

FOR THE GS-11 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-9 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates:

  • Demonstrates use of software development life cycle principles with working knowledge of agile methodology and frameworks.
  • Ability to communicate orally with a variety of program stakeholder groups, scientists, administrative, technical staffs, contractors, and the information technology community.
  • Utilizing current technology to evaluate a variety of administrative and program activities, make systems or processes recommendations for system development, integration, and changes.
  • Assists and serves as technical advisor for both business process and application support system services provided by MRP-IT Enterprise Cloud systems.
  • Ability to prepare written technical reports, user manuals, and study results for communication to stake holders. Products must be understandable by a diverse, non-IT user community.
OR Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management.

TRANSCRIPTS are required if:
  • You are qualifying for the position based on education.
  • This education must have been successfully completed and obtained from an accredited school, college, or university
In addition, all applicants qualifying based on experience must have IT-related experience demonstrating each of the four competencies listed below. Applicants must demonstrate possession of these competencies within the body of the resume; no separate statements addressing them are required.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have an education qualification requirement.

Additional information

  • Career Transition Assistance Plan (CTAP) or Reemployment Priority List (RPL): Visit the OPM website for information on how to apply as a CTAP or RPL eligible. To exercise selection priority for this vacancy, CTAP/RPL candidates must meet the basic eligibility requirements and all selective factors. CTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP applicants must receive a rating of at least 85 out of a possible 100.
  • First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected.
  • Travel, transportation, and relocation expenses will not be paid. Any travel, transportation, and relocation expense associated with reporting for duty will be the responsibility of the selected employee.
  • This position may be eligible to telework up to four days per week, based upon the duties of the position. This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements.
  • Locality pay will vary based upon the selectee's duty location. A final salary determination will be made upon selection.
  • Promotion Potential: If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is neither implied nor guaranteed.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on your qualifications for this position as evidenced by the experience, education, and training you described in your application package, as well as the responses to the Assessment Questionnaire to determine the degree to which you possess the knowledge, skills, abilities and competencies listed below:

  • IT Procurement
  • IT Project Management
  • Systems Administration
Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) the resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position. Applicants who meet the minimum qualification requirements and are determined to be among the best qualified candidates will be referred to the hiring manager for consideration. Noncompetitive candidates and applicants under some special hiring authorities need only meet minimum qualifications to be referred.

Note: If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service.

To preview the application questionnaire, please visit: https://apply.usastaffing.gov/ViewQuestionnaire/11489491

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