Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

1. Greets patrons and routes incoming calls.
2. Provides and response to general routine inquiries and information to the public in person, by telephone, or by electronic mail.
3. Represents program to potential patrons, providing information about programs, events, services prices, and policies.
4. Assists and provides customers with information such as handouts about the activity, with an emphasis on customer courtesy.
5. Maintain and adequate supply of handouts.
6. Verifies patrons' eligibility, sells shuttle tickets or issues courtesy tickets.
7. Maintains ticket control number log.
8. Accepts reservations for U-drive Rental vehicles.
9. Assists patrons in completing any necessary forms and/or written contracts.
10. Reviews documents and verifies accuracy of information contained within.
11. Prepares applicable toll tickets, books, and keys for rental patrons prior to customer pickup.
12. Issues and explains the governing rules, regulations, features, and policies of the U-drive Rental vehicles.
13. Accepts returns of vehicles and performs preliminary inspection.
14. May be required to carry emergency cell phone after duty hours for assisting U-drive customers.
15. Assists patrons with chauffeured transportation reservations.
16. Coordinates with Transportation Dispatch and administrative personnel to coordinate chauffeured transportation requests and changes.
17. Performs cashier duties by receiving payments and completing related sales records.
18. Maintains control log for customer receipts.
19. Contacts vehicle maintenance personnel to coordinate vehicle inspections and basic maintenance on the U-drive fleet.
20. Closes cash register and completes all applicable funds accountability controls requirements daily.
21. Separates the deposit and beginning cash fund and secures in bank bags.
22. Secures funds in safe.
23. Maintains any necessary suspense controls.
24. Files documents in accordance with office file plan.
25. May be required to open and/or close the facility using standard procedures.
26. Performs other related duties as assigned.

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• The incumbent must be a U. S. Citizen or legal U. S. residents residing within the commuting area of Yokota AB.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 03/01/2022

The Area of Consideration for this vacancy announcement is US Citizens and legal US residents who are residing within the commuting area of Yokota AB, Japan.
Legal US residents must possess a social security number. Must be able to provide documentation proving residence status overseas.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

1. Experience should include knowledge of proper cash handling procedures, experience in receipts, disbursement and examination of cash, and the ability to resolve common arithmetic problems when receiving payment from customers.
2. Experience in a responsible clerical or administrative position is preferred, but not required.
3. Must be able to read, write, and speak English at a business level.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.