Fort Shafter is located on the Island of Oahu is the 3rd largest island in the Hawaiian chain. It is home to about three-fourths of the state's population. The islands are geographically diverse with mountains, rainforests, volcanic craters, and beaches.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Summary
This position is located at Fort Shafter, Hawaii.
Fort Shafter is located on the Island of Oahu is the 3rd largest island in the Hawaiian chain. It is home to about three-fourths of the state's population. The islands are geographically diverse with mountains, rainforests, volcanic craters, and beaches.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Assists patrons by providing information concerning available leisure activities, selling tickets, making reservations and
arranging for special accommodations required for tours, sporting events, theaters and special events.
Provides full assistance to individuals planning travel itineraries not requiring commercial transportation, including hotel
reservations and other local service or information.
Maintains brochures, price listings and related information for customer use.
Receives payment, issues receipts and documents business transactions. Performs related administrative support duties.
Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one year probationary period may be required.
Satisfactorily complete an employment verification (E-Verify) check.
Completed and signed DA Form 3433 is required prior to entrance on duty.
Pursuant to EO 14043, all Federal employees, regardless of duty location or work arrangement, must be fully vaccinated for COVID-19 by November 22, 2021, or before entrance on duty if after November 22, subject to exceptions as required by law.
If selected, the agency will provide information regarding what documentation is needed and how to request any legally required exceptions from this requirement.
Proof of vaccination will be required. To ensure compliance with this mandate, review the vaccination requirements, to include timelines for receiving required doses, at the following: https://www.saferfederalworkforce.gov/faq/vaccinations/.
Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2.
Incumbent may also required to complete a Tier 1 background investigation for a Common Access Card for physical access to federally-controlled facilities.
Qualifications
Minimum Qualifications:
1. Experience which involved dealing with the general public and performing financial transactions.
Highly Qualified Criteria:
1. Proven work experience and knowledge of all Hawaiian Islands to include the ability to advise customers on where to stay, what to see, and what to do on the islands.
2. Possess knowledge and experience in booking travel arrangements with airlines, hotels, car rentals, and cruise lines by way of telephone and online booking accommodations.
3. Possess work experience in booking local attractions in Hawaii.
4. Must possess effective communication skills with customers and reservations telephone line. Experience advising guidelines and requirements.
5. Experience in providing outstanding customer service.
6. Must possess one (1) year of work experience with computer programs, point of sale systems (POS), or reservation systems.
7. Must be able to type 40 words per minute on a computer.
Minimum Qualifications:
Resume MUST clearly reflect the knowledge and experience listed under the minimum qualifications criteria above.
Note: Applicants who met both minimum qualifications and best qualified criteria will be referred to the selecting official for consideration first. To be evaluated as a best qualified candidate, your resume MUST clearly reflect the knowledge and experience listed under the highly qualified criteria above.
Education
If using education to qualify for this position, transcripts must be provided with application to receive consideration.
Additional information
Area of Consideration:
The Area of Consideration for this vacancy announcement is Local, Island of Oahu. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
Manual Applications:
If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 PM HST by 12/30/2021 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
Allowances, Incentives, and PCS Costs:
Allowances, differentials, or incentives will NOT be paid.
Payment Permanent Change of Station (PCS) costs are NOT authorized, based on a determination that a PCS move IS NOT in the Government's interest.
Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur. This is a Standing Register, first cut-off: 30NOV2021.
Army PAY SETTING Rules/Requirements apply to this vacancy announcement.
Any individual who was required to register with Selective Service and who is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.
You may submit your application package using one of the two methods identified below:
Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 11302700. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
Manually: Please refer to the "Additional Information" section of this announcement for instructions.
You may submit your application package using one of the two methods identified below:
Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 11302700. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
Manually: Please refer to the "Additional Information" section of this announcement for instructions.
