This position is located in the DoD OIG Front Office. The Ombuds responsibilities encompass serving as an impartial and confidential resource, facilitator, mediator, consultant, and dispute resolution practitioner for all DoD OIG personnel seeking informal and early resolution of workplace related concerns.
As an Ombuds (Organizational Development Specialist), GS-0301-14, your typical work assignments may include the following:
Summary
This position is located in the DoD OIG Front Office. The Ombuds responsibilities encompass serving as an impartial and confidential resource, facilitator, mediator, consultant, and dispute resolution practitioner for all DoD OIG personnel seeking informal and early resolution of workplace related concerns.
As an Ombuds (Organizational Development Specialist), GS-0301-14, your typical work assignments may include the following:
Researching and evaluating organizations to understand systemic problems and impact on goals in the organization. Reviewing programs and making recommendations to improve problem areas.
Identifying approaches (or interventions) to improve effectiveness of organizations and individuals. Evaluating the ongoing effectiveness of previous intervention results and plans.
Educating and training DoD OIG employees in conflict resolution techniques to amicably resolve issues.
Serving as an impartial and confidential resource, facilitator, mediator, and consultant in dispute resolution practices for all DoD OIG employees.
Providing trend analysis, organizational and/or environmental situational analysis, recommending intervention strategies to improve outcomes, and guiding the implementation of actions to improve organization effectiveness.
Conducting organizational climate surveys to identify effective workplace practices and areas for improvement.
Coaching OIG personnel to successfully implement and practice conflict management techniques.
Acting as a senior advisor to the DoD OIG Employee Engagement Council.
Position has been designated as Noncritical Sensitive. Incumbent is required to obtain and maintain a Secret security clearance.
Males born after 12-31-59 must be registered or exempt from Selective Service (see http://www.sss.gov).
Pursuant to the Executive Order on Requiring COVID 19 Vaccination for Federal Employees, new DoD civilian employees will be required to be fully vaccinated against COVID 19 prior to entry on duty, subject to such exceptions as required by law.
More details regarding vaccine requirements can be found at https://www.saferfederalworkforce.gov/faq/vaccinations/. Selected candidates will receive further information during the job offer process.
You may be required to complete a financial disclosure (OGE-450).
Incumbent is required to submit to urinalysis to screen for illegal drug use prior to appointment and is subject to random drug testing for the duration of service with DoD OIG.
Current DoD civilian employees are not required to submit to drug testing if moving from one Testing Designated Position (TDP) to another with no break in service, unless deemed appropriate on a case-by-case basis.
The incumbent must adhere to the DoD Standards of Conduct.
Qualifications
Applicants must demonstrate that they meet Time-In Grade requirements as well as Specialized Experience as noted below.
For entry at the GS-14 level, status applicants must have served 52 weeks as a GS-13 or equivalent or higher grade in the Federal Service.
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-13) or equivalent within the Federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: service that includes identifying approaches or interventions to improve working relationships within an organization; working with internal customers to resolve employee complaints and concerns in a fair and timely manner; performing climate assessments; facilitating, negotiating, and mediating; educating and training employees in proactive conflict resolution techniques to amicably resolve issues; using mediation techniques to improve communication between employees, to further understanding of different perspectives, and to guide parties towards mutual agreement.
You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions: http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.
Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social) is qualifying experience. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.
Qualification and time-in-grade requirements must be met by the closing date of this announcement. Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.
Education
There is no substitution of education for thequalifying experienceat the GS-14 grade level.
Additional information
If you have not previously completed a probationary period with the Federal government in a similar position, you will be required to serve a two-year probationary period.
This job opportunity announcement may be used to fill additional vacancies within 90 calendar days of the initial issue date of the referral list.
You may be required to complete a financial disclosure (OGE-450).
Telework availability will be based upon the mission requirements and supervisory determination.
Relocation and PCS costs (moving expenses) WILL NOT be paid
Recruitment/Retention incentives MAY be authorized by the hiring official. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
For more information on veterans' preference click here.
Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: Applicants must be best-qualified, which is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position. For more information on ICTAP, click here. If you have never worked for the Federal Government, you are NOT ICTAP eligible.
The DoD policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.
Position(s) may be filled by displaced DoD employees through the DOD Priority Placement Program.
Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the full performance level only.
You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
All qualified candidates will be evaluated on the following competencies:
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
For this job announcement, the following supporting documents are required as stated below, and must be received by the closing date of the announcement. Not all documents will apply to everyone:
Resume showing relevant experience (cover letter optional). Resume should include the following: where you worked, job title, series and grade, if applicable, duties and accomplishments, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary. PLEASE NOTE: Only the first 5 pages of your resume will be reviewed. Be sure your relevant experience is included in those first five pages.
Transcripts (if applicable). If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating.
SF-50 (if applicable). Notification of Personnel Action for current or former federal employees, excluding current DoD OIG employees, must provide your most recent SF-50 or the SF-50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
Veterans Preference Documentation (if applicable). You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty, showing the dates of active duty service, type of discharge, and the character of service. Alternatively, if you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service, and the expected condition of discharge.
If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
If you are claiming eligibility based on 10-point derived veterans' preference (i.e., a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
Retired/Retiring Veterans: There is a 180-Day Restriction on DoD Employment of Military Retirees. A retired member of the Armed Forces may not be appointed to a civilian position in DoD within 180 days after retirement unless the: DoD OIG grants an authorized waiver; the position is authorized special pay under 5 U.S.C. 3505, or a state of national emergency exists.
Military Spouse Preference (if applicable): Spousal Permanent Change of Station (PCS) orders, marriage certificate/license, and a MILITARY SPOUSE PPP SELF-CERTIFICATION CHECKLIST are required to claim Military Spouse Preference. The Military Spouse PPP Self-Certification Checklist can be found here: Military Spouse PPP Self-Certification Checklist
Performance Appraisal - All current Federal employees (except current DoD OIG employees) must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete, or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted.
Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 11/09/2021.
Failure to submit a complete application package including any required documentation by the closing date of the announcement at 11:59 EST11/09/2021, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible, and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package. See required documents above.
Your Resume
Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS.
DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, gender, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume at USAJOBS.
A complete Assessment Questionnaire.
Other required supporting documents: (SEE ABOVE FOR MORE INFORMATION ON REQUIRED SUPPORTING DOCUMENTS).
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
Follow the prompts to complete the assessment questionnaire and upload required documents.
Please ensure you click the Submit My Answers button to submit your application.
Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
DoD OIG - FRONT OFFICE
4800 MARK CENTER DRIVE
ALEXANDRIA, VA 22350
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
For this job announcement, the following supporting documents are required as stated below, and must be received by the closing date of the announcement. Not all documents will apply to everyone:
Resume showing relevant experience (cover letter optional). Resume should include the following: where you worked, job title, series and grade, if applicable, duties and accomplishments, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary. PLEASE NOTE: Only the first 5 pages of your resume will be reviewed. Be sure your relevant experience is included in those first five pages.
Transcripts (if applicable). If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating.
SF-50 (if applicable). Notification of Personnel Action for current or former federal employees, excluding current DoD OIG employees, must provide your most recent SF-50 or the SF-50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
Veterans Preference Documentation (if applicable). You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty, showing the dates of active duty service, type of discharge, and the character of service. Alternatively, if you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service, and the expected condition of discharge.
If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
If you are claiming eligibility based on 10-point derived veterans' preference (i.e., a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
Retired/Retiring Veterans: There is a 180-Day Restriction on DoD Employment of Military Retirees. A retired member of the Armed Forces may not be appointed to a civilian position in DoD within 180 days after retirement unless the: DoD OIG grants an authorized waiver; the position is authorized special pay under 5 U.S.C. 3505, or a state of national emergency exists.
Military Spouse Preference (if applicable): Spousal Permanent Change of Station (PCS) orders, marriage certificate/license, and a MILITARY SPOUSE PPP SELF-CERTIFICATION CHECKLIST are required to claim Military Spouse Preference. The Military Spouse PPP Self-Certification Checklist can be found here: Military Spouse PPP Self-Certification Checklist
Performance Appraisal - All current Federal employees (except current DoD OIG employees) must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete, or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted.
Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 11/09/2021.
Failure to submit a complete application package including any required documentation by the closing date of the announcement at 11:59 EST11/09/2021, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible, and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package. See required documents above.
Your Resume
Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS.
DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, gender, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume at USAJOBS.
A complete Assessment Questionnaire.
Other required supporting documents: (SEE ABOVE FOR MORE INFORMATION ON REQUIRED SUPPORTING DOCUMENTS).
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
Follow the prompts to complete the assessment questionnaire and upload required documents.
Please ensure you click the Submit My Answers button to submit your application.
Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
DoD OIG - FRONT OFFICE
4800 MARK CENTER DRIVE
ALEXANDRIA, VA 22350
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
