Navy Child and Youth Programs (CYP) offers early care and youth services in center-based (birth to five), facility-based (age 5-12), and recreational environments (teen; youth sports and fitness). CYP Operations Clerk are front line representatives and administrative liaisons. They manage the CYP waitlist, coordinate enrollment, oversee recordkeeping, and collect parent fees in addition to a variety of data processing systems. Learn more about us at https://www.navycyp.org.
Navy Child and Youth Programs (CYP) offers early care and youth services in center-based (birth to five), facility-based (age 5-12), and recreational environments (teen; youth sports and fitness). CYP Operations Clerk are front line representatives and administrative liaisons. They manage the CYP waitlist, coordinate enrollment, oversee recordkeeping, and collect parent fees in addition to a variety of data processing systems. Learn more about us at https://www.navycyp.org.
The CYP Operations Clerk performs a combination of duties related to one or more components of the CYP. Duties are related to record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies. These tasks are summarized below.
Record Keeping and Reporting
Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA).
Ensures child registration and enrollment paperwork is complete and current.
Ensures that all USDA food program records are accurate, up-to-date and readily available.
Reviews and submits completed paperwork for background checks.
Maintains office files and records.
Provides required information to requesting agencies that include but are not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA.
Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner.
Conducts research of records and follows up in order to resolve discrepancies and problems.
Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved.
Liaison with Families and Programs
Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures.
Assists with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements.
Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate.
Performs assigned resource and referral duties and assists in maintaining current waiting list.
Fees and Supplies
Collects fees and charges and records payments in accordance with proper procedures. Notifies supervisor of all delinquent payments.
Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.
Responsible for monitoring all supplies and resources. Notifies supervisor of items that need to be ordered.
Additional Responsibilities
Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.
Performs other duties as assigned.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
Knowledge of administrative support functions.
Knowledge of general office automation software, practices and procedures in order to accomplish various work assignments.
Knowledge of military CDC, CDH, SAC, YP, R&R and the USDA Food Programs.
Ability to maintain a computerized database. Working knowledge of computer keyboard and Child and Youth Management System (CYMS) or equivalent database system.
Ability to maintain accurate reports and records and military style documents.
Ability to communicate effectively in English, both verbally and in writing.
Skill in cash handling required.
1 year of administrative experience OR a 2 year or higher administrative related degree.
A successful candidate must be at least 18 years old and have the following:
High School Diploma or equivalent AND 1 year of administrative experience OR a 2 year or higher administrative related degree.
**Must provide a copy of your H.S. Diploma, GED, or college transcripts (showing degree awarded/conferred) when you apply.
We value our employees and considers them to be the greatest asset of our organization. As an employer of choice, we are committed to attracting and retaining the “best of the best” by providing comprehensive benefits that are a valuable part of the total compensation package. Our benefits package include medical, dental, life insurance, spouse and dependent life insurance, long-term disability, retirement and 401(k) savings plans, paid vacation, and sick time.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
We value our employees and considers them to be the greatest asset of our organization. As an employer of choice, we are committed to attracting and retaining the “best of the best” by providing comprehensive benefits that are a valuable part of the total compensation package. Our benefits package include medical, dental, life insurance, spouse and dependent life insurance, long-term disability, retirement and 401(k) savings plans, paid vacation, and sick time.
The following documents are required at the time of application:
Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student’s name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.
Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
The following employment preferences are available to qualified applicants who can provide required supporting documentation. Applicable preferences are listed in priority order below.
Reemployment Priority List (RPL)
Qualifying separated employees must have priority for a non-appropriated fund (NAF) position when the position has substantially the same duties as the Business-based Action (BBA) separated position. The position may be neither higher graded nor subject to internal candidate selection. To apply for this preference, the applicant must:
Military Spouse Preference (MSP)
An applicant may qualify for MSP if he/she has been relocated to a new geographic location to which their spouse has been assigned. Qualifying applicants may request an MSP upon relocation to a sponsor’s new permanent duty station. To apply for this preference, the applicant must:
Note: Acceptance OR declination of a regular full- or part-time NAF or appropriated fund (APF) position ends the applicant’s ability to claim MSP at the new duty station.
Involuntarily Separated (IVS)
An applicant may qualify for IVS if he/she is a military member (or their dependent) and has been involuntarily separated from the armed services with an approved separation program designator (SPD) code (indicated in block 26 of the DD Form 214) and a reenlistment priority (RE) code of 3T or 4T (indicated in block 27 of the DD Form 214) per the instructions of the Navy Personnel Command. To apply for this preference, the applicant must:
This is a one-time hiring preference that ends with the acceptance or declination of any position that is expected to last at least 1 year.
Veterans Preference (VP)
Qualifying military veterans, and spouses or parents of deceased veterans, must be given employment preference over non-preference applicants if they are equally qualified. To apply for this preference, the applicant must:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click on the 'Apply' button to create an account or log in to your existing USAJOBS account. Applicant must complete the application process and submit any required documents by the closing date of this announcement.
The Department of the Navy is an Equal Employment Opportunity Employer, and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national orientation, disability (mental or physical), genetic information, age, prior EEO activity, political affiliation, parental status, marital status, or any other non-merit factors.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
All applicants will be notified regarding their status. Applicants will either be contacted for an interview or sent an email notification of non-selection 4–6 weeks after the announcement closing date. If selected for an interview, applicants can expect to be contacted 1–3 weeks after their interview with a position offer or notification of non-selection.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
