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    This position is located in the Collections Maintenance and Stack Management Section, Collections Management Division, Preservation Directorate, Library Services.

    The position description number for this position is 175202.

    The salary range reflects the locality pay adjustments for the Wash, DC, Metro area.

    The incumbent of this position will work a fixed work schedule: Monday - Thursday, 12:00pm - 8:30pm and Saturday, 8:30am - 5:00pm.

    This is a supervisory, non-bargaining unit position.

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    This position is not eligible for permanent remote telework.

    Supervises a group of employees performing work up to the GS-08 level. Provides administrative and technical supervision necessary for accomplishing the work of the unit. Performs the administrative and human resource management functions relative to the staff supervised. In collaboration with the Head, Collections Maintenance and Stack Management Section establishes guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system. Observes workers' performance: demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to staff related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Ensures that subordinates are trained and fully comply with the provisions of the safety regulations.

    Oversees a staff of Retrieval Technicians and Work Leaders who receive requests for items from the general collections and other collections as assigned. Manages requests received through a variety of electronic and other methods, including receipt, response, tracking, and problem solving. Supervises the retrieval of requested items from collections storage areas (except those handled by the Priority Response and Quality Assurance Unit), including any necessary follow-up. Ensures that requests are answered in a timely manner with an accurate response - either the requested item itself or a clear response explaining why the request could not be satisfied.

    Performs special searches of various computer and card catalogs and files to locate and/or verify bibliographic or acquisitions data in support of the request retrieval functions. Fully understands the intricacies of the bibliographic, holdings and item records in the LC ILS as these relate to requests for items.

    Performs specialized duties in coordinating and supporting training activities. Assists in developing, coordinating, and/or conducting training programs related to the collections retrieval process, online systems used for responding to requests and tracking items (most commonly the LC ILS), preservation techniques and practices and related activities. Prepares instructional guides, information packets, and other resource materials. Provides training to staff on the unit.

    Oversees an array of in-house collections preservation activities. Screens requested material and other material Identified that are in need of some form of preservation treatment. Through training by, and a close working relationship with Collections Officer, understands and determines appropriate levels of treatment for items from the general collections that have been requested or otherwise identified.

    Assist the Head, Collections Maintenance and Stack Management Section to resolves complex collections maintenance issues, while responding to the full range of issues and/or problems. Must work closely with and fully understand the work of Stack Management Section who are responsible for a wide array of collections maintenance activities, including: shelving; shelfreading; distribution; and shifting. Demonstrates initiative in recognizing and solving problems, inconsistencies, and errors in piece identification and labeling for requested Items before such items reach final destination.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/614450400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.