As a Transportation Assistant, you serve as a Beneficiary Travel Clerk within Medical Administration Service (MAS), which is a departmental organization within the North Florida/South Georgia Veterans Health System (NF/SGVHS). He/she is responsible for making eligibility determinations for two types of benefits provided under the Beneficiary Travel Program: (1) Mileage Reimbursement, commonly known as "travel pay" or (2) Special Mode Transportation.
Summary
As a Transportation Assistant, you serve as a Beneficiary Travel Clerk within Medical Administration Service (MAS), which is a departmental organization within the North Florida/South Georgia Veterans Health System (NF/SGVHS). He/she is responsible for making eligibility determinations for two types of benefits provided under the Beneficiary Travel Program: (1) Mileage Reimbursement, commonly known as "travel pay" or (2) Special Mode Transportation.
"Who May Apply to This Announcement" - Current Employees of Malcom Randall Department of Veterans Affairs Medical Center (Station-573) and Satellite Offices under this Facility / Career Transition Assistance Plans (CTAP)
This position serves as a Beneficiary Travel Clerk within Medical Administration Service (MAS). This position is responsible for making eligibility determinations for two types of benefits under the Beneficiary Travel Program: (1) Mileage Reimbursement, commonly known as "travel pay" or (2) Special Mode Transportation. Duties include but are not limited to the following:
Reconciles Beneficiary Travel Vouchers and uses Beneficiary Travel Dashboard to calculate mileage.
Determines method of payment for authorized and unauthorized ambulance claims.
Maintains daily vendor and station driver transportation logs.
Processes mileage reimbursement claims using VISTA.
Uses various computer programs such as Word, Excel and Access to create and maintain spreadsheets and databases.
Reviews and prioritizes daily workload and assignments.
Schedules patient transports in a timely manner.
Assists in performing audits and special projects as needed.
Provides excellent customer service.
Interacts with physicians, patients and vendors to coordinate patient transport.
Answers telephonic inquiries regarding mileage reimbursement and special mode transportation.
Verifies eligibility and makes determination if Veterans qualify for the Beneficiary Travel Benefit.
Determines whether Veterans are eligible for a waiver of the Beneficiary Travel Deductible.
Processes denial letters when claimant is found to be in-eligible for Beneficiary Travel Benefits.
Performs other duties as assigned.
Physical Requirements: The work requires no special physical demands, but will require some physical effort such as standing, walking, bending, or sitting. The work area is usually an adequately lighted, heated, and ventilated office/medical facility setting. The work environment involves everyday risks of discomforts that require normal safety precautions.
PLEASE NOTE: This position is not a 'driver' position and does not include driving any type of motor vehicles.
Promotion Potential: None
Work Schedule: Monday through Friday, 8:00 am to 4:30 pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Transportation Assistant (Office Automation)/PD043840 and PD00872A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required 1 Vacancy for - GAINESVILLE, FL (ALACHUA COUNTY) 1 Vacancy for - TALLAHASSEE , FL ( LEON COUNTY)
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959 . Subject to verification
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Veteran's Preference will not be applied to this internal announcement
Subject to a pre-employment physical examination / evaluation
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/02/2021.
You may qualify based on your experience and/or education as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Independently determine the types and sources of information needed to process bills.
Have knowledge and have experience applying the transportation and travel rules and regulations. (e.g. Travel reimbursement)
Experienced in coordinating transportation services for veterans and/or employees
Experienced in office automation (Microsoft Office Software: Outlook, Excel, Word, Word, PowerPoint / Use External Sources: e.g. Google Maps, Bing Maps / Computerized Patient Record System (CPRS) / Veterans Health Information System Technology Architecture (VistA) /
Participated in emergency management planning and disaster drills
Perform Clerical Duties
Prepare reports using automated systems
Experienced with performing audits and special project reviews.
Organized and Maintain travel records, payments, and other documentations
Communicate effectively verbally and in writing
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) years above high school (One year of full-time academic study is defined as 30 semester hours)
.
OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One (1) full academic year of study (30 semester hours) beyond the second year is equivalent to six (6) months of specialized experience.
You will be rated on the following Competencies for this position:
Computer Skills
Conflict Management
Interpersonal Skills
Knowledge Management
Technical Competence
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
A transcript (official or unofficial) must be submitted with your application if you are basing all or part of your qualifications on education. (Transcripts must be recent if you are currently in school. Transcripts does not have to be recent if the degree has been awarded but it must indicate the degree was awarded and must reflect all the information related to the awarded degree. Education is subject to verification.
Currently Enrolled in School- Transcripts must be within your current semester to receive credit for the earned credits and years you have been in the program.
Awarded Degrees- Transcript must indicate the degree was awarded and must reflect all information related to the awarded degree (Date Awarded, Name of Degree, Degree Program, School Name, Credit Hours, etc.).
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Supporting documentation must be submitted with the application of this job announcement for those eligibilities and preferences that you are claiming. Supporting documentation is required to award any type of eligibility or preference claimed at the time of reviewing applicants regardless of your status as an employee with the federal government. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. We will not make any assumptions and documents will not be accepted after the applications has been submitted. Errors or omissions may affect your eligibility, rating or consideration for employment. Your resume must include all of the following information:
Employer's name and address
Job Title (include series and grade if Federal Job)
Full-time or part-time status (include hours worked per week)
Start and end dates including month, and year (e.g. mm/yyyy to mm/yyyy or present)
Start and end dates for each grade/pay level if you've held a federal position.
Duties (must reflect that you possess the experience, education (if applicable), knowledge, skills, and abilities, requirements as mentioned on this job announcement)
Resume must be updated and consistent with your supporting documentation.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package which includes:
Resume
SF-50/ Notification of Personnel Action
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current Facility Federal employees), CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action
Transcript
SF-50, Notification of Personnel Action:
An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. Please note, Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
Your SF50 must indicate:
A tenure of Career Conditional, Career, or Permanent appointment
That you are a Current Employees of Malcom Randall Department of Veterans Affairs Medical Center (Station-573) or one of the Satellite Offices under this Facility
Examples of SF50 that you may provide:
Pay Adjustment, Within Grade Increase, Promotion, Reassignment, Transfer, Conversions, or General
SF50's that you may provide.
SF50 From 2021 Indicating you are a Current Employees of Malcom Randall Department of Veterans Affairs Medical Center (Station-573) or one of the Satellite Offices under this Facility
Career Transition Assistance Plans (CTAP):
"Surplus" employee - You have an official notice from your agency saying that your position is no longer needed. This notice could be
"Certificate of Expected Separation" (CES);
an agency certification that you are in a surplus organization or occupation;
a notice that your position is being abolished; or
a letter saying you are eligible for discontinued service retirement.
"Displaced" employee - You have an official notice from your agency saying you will be separated by reduction in force. This notice could be:
a specific reduction in force separation notice; or
a notice of proposed removal because you declined a directed reassignment or transfer of function out of the local commuting area.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/02/2021 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11170034.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Malcom Randall Department of Veterans Affairs Medical Center
1601 Southwest Archer Road
Gainesville, FL 32608
US
Next steps
Once your online application is submitted
1- You will receive a confirmation notification by email.
2- After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete,
3- A referral certificate(s) is issued and applicants will be notified of their status by email.
4- Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.
5- All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package which includes:
Resume
SF-50/ Notification of Personnel Action
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current Facility Federal employees), CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action
Transcript
SF-50, Notification of Personnel Action:
An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. Please note, Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
Your SF50 must indicate:
A tenure of Career Conditional, Career, or Permanent appointment
That you are a Current Employees of Malcom Randall Department of Veterans Affairs Medical Center (Station-573) or one of the Satellite Offices under this Facility
Examples of SF50 that you may provide:
Pay Adjustment, Within Grade Increase, Promotion, Reassignment, Transfer, Conversions, or General
SF50's that you may provide.
SF50 From 2021 Indicating you are a Current Employees of Malcom Randall Department of Veterans Affairs Medical Center (Station-573) or one of the Satellite Offices under this Facility
Career Transition Assistance Plans (CTAP):
"Surplus" employee - You have an official notice from your agency saying that your position is no longer needed. This notice could be
"Certificate of Expected Separation" (CES);
an agency certification that you are in a surplus organization or occupation;
a notice that your position is being abolished; or
a letter saying you are eligible for discontinued service retirement.
"Displaced" employee - You have an official notice from your agency saying you will be separated by reduction in force. This notice could be:
a specific reduction in force separation notice; or
a notice of proposed removal because you declined a directed reassignment or transfer of function out of the local commuting area.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/02/2021 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11170034.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Malcom Randall Department of Veterans Affairs Medical Center
1601 Southwest Archer Road
Gainesville, FL 32608
US
Next steps
Once your online application is submitted
1- You will receive a confirmation notification by email.
2- After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete,
3- A referral certificate(s) is issued and applicants will be notified of their status by email.
4- Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.
5- All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
