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INFORMATION TECHNOLOGY SPECIALIST (APPSW/SYSANALYSIS)

Department of Defense
Department of Defense Education Activity
This job announcement has closed

Summary

About the Position: This position is for Department of Defense Education Headquarters, The Chief Information Office Development Operations and Application Branch located in Peachtree City, GA.

This is a Direct Hire Solicitation.


Overview

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Job canceled
Open & closing dates
06/11/2021 to 06/18/2021
Salary
$97,078 to - $126,202 per year
Pay scale & grade
GS 13
Location
Peachtree City, GA
1 vacancy
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position up to 10% of the time.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Announcement number
NC7X211204781558HW
Control number
604148800

Duties

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  • Provide a wide variety of design, programming and documentation tasks necessary for the development, implementation, and sustainment of IT applications using various programming languages and tools list.
  • Make use of REST API, .NET and other languages, Visual Studio, HTML, JavaScript, JAVA, Cascading Style Sheets (CSS), Ajax, XML, and other related web languages and tools for the development and deployment of web and mobile applications
  • Produce and revise design specifications for each application module as needed during the system development process.
  • Work with customers, DoDEA business units, other DoD, and federal government agencies to identify and integrate business application systems.
  • Analyze, identify, and ascertain subject matter actions and transactions to be produced by the system, conditions and criteria required to achieve accurate and adequate work products for inconsistencies in transactions of data involved or error.
  • Assist in managing existing software quality assurance processes and enforcing existing software and data quality standards.
  • Coordinate with organizational elements, performing data analysis, collecting product and process metrics, and analyzing metric data in order to improve quality of application information.
  • Create normalized database tables and complex SQL queries in MS SQL Server, Oracle and other RDMS and database tools.
  • Develop data structures, identifies specific data elements to be used in the system, designs, develops or modifies relational databases, develops design alternatives or improvements to current and future system functions and processes.
  • Ensure rigorous compliance of information security/information assurance policies, principles, and practices to the applications development and support process .
  • Produce and revise design specifications for each application module as needed during the system development process.

Requirements

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Conditions of employment

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement.
  • Proof of U.S. Citizenship required.
  • Direct deposit of pay is required.
  • Two year trial or probationary period may be required.
  • Appointment subject to a suitability/fitness determination, as determined by a background investigation.
  • This position is covered by the Department of Defense Directive 8140.01, Cyberspace Workforce Management August 11, 2015.
  • Applicants must possess or obtain required IAT Level 2 certification within six months of selection.
  • Professional Certification requirements, possess on entry or obtain within 6 months of selections: ITIL v3 Foundation Cyber.

Qualifications

Who May Apply: U.S. Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Specialized and Other Experience for GS 13: One year of specialized experience which includes developing software applications designs; coordinating data structures and data elements to use in the system development processes and system designs; analyzing system data to improve quality of applicant's information and creating reports and data extracts for customers using various programming languages to include one of the following web tools: SharePoint Designer Workflows, Net, HTML, JavaScript, and other related web language. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).

Basic Requirement for Information Technology Specialist (APPSW/SYSANALYSIS):

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

You will be evaluated on the basis of your level of competency in the following areas:

Additional information

  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Multiple positions may be filled from this announcement.
  • Be advised that effective Jan. 1 2018, under the Tax Cuts and Jobs Act, most civilian employee relocation allowances became taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for the additional Federal, State, and local income taxes incurred as a result of receiving taxable travel income. RITA does not apply to new government employees or employees returning from an overseas assignment for the purpose of separation from Government service. For more information, visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction.html.
  • If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

    • This is a Direct Hire Solicitation for Cyber Workforce Positions. Your resume will not be reviewed for qualifications until a selection is made.

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