• Videos

  • Help

    Duties

    Summary

    This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OI&T), Enterprise Program Management Office, Transition Release & Support, Health Product Support (HPS) organization. HPS supports and is responsible for the mandatory sustainment of the Veterans
    Health Information Systems and Technology Architecture (VistA) and nationally deployed enterprise/web applications and programs.


    Learn more about this agency

    Responsibilities

    The incumbent is an IT Specialist for HPS and provides national support to Veterans Affairs (VA) medical facilities and other Veterans Health Administration (VHA) and OI&T customers, as a member on a team under Administrative Product Support (APS) Division or Clinical Product Support (CPS) Division. You will serves as a resource for other team members within HPS and EPMD, ITOPS, VHA IT projects. You will be expected to provide oversight, direction, guidance, and technical expertise on assigned project components.

    This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles.
    411 - Technical Support Specialist

    For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways

    This is a bargaining unit position.


    Work Schedule: Monday - Friday, 8:00am - 4:30pm
    Compressed/Flexible Schedule: Not Available.
    Telework: May be available with supervisor approval.
    Virtual: This is not a virtual position.
    Position Description Title/PD#: Information Technology Specialist/ PD14297A and PD14297A
    Relocation/Recruitment Incentives: Not Authorized
    Financial Disclosure Report: Not Required
    Physical Requirements: The work is predominantly sedentary and does not require any special physical effort. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Employee may carry light items such as meeting materials and a portable computer, and may be required to drive a motor vehicle to meetings. Since the VA VistA and Enterprise applications are used at VA facilities throughout the nation,
    considerable travel to facilities and national meetings is required. Incumbent will be required to work off-hours and weekends to ensure continuity of computer operations. The work requires almost constant use of a video display device.


    Major Duties:
    • Serves as a resource for other team members within HPS and EPMD, ITOPS, VHA IT projects. The employee is expected to provide oversight, direction, guidance, and technical expertise on assigned project components.
    • Develops or provides guidance for the solution of difficult and unprecedented problems resulting from new or modified operational management information concepts and requirements.
    • Conducts applied and supporting research for information systems by meeting with project teams to determine information needs.
    • Develops and delivers technical training to others.
    • Supports VistA applications throughout the Veterans Health Administration for production accounts.

    Travel Required

    25% or less - Travel required up to 25% of the time.

    Supervisory status

    No

    Promotion Potential

    None

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/603882600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.