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    Duties

    Summary

    If you have experience as a Public Safety Dispatcher and/or in the operation of police, fire, and security radios, fire and security alarms, and closed circuit television systems that are utilized in a communication center, AND you want to play a significant role in a dynamic organization, then consider joining the NIH Office of Research Services, Division of Police, Support Services Branch.

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    Responsibilities

    • Monitors primary, secondary, and emergency police and fire radio frequencies keeping track of units that have been dispatched, busy, or out of service.
    • Responds to the requests of police and fire units, acknowledging all radio transmissions, and providing requested information and/or dispatching other support units, as necessary.
    • Acts in a professional manner to obtain necessary information from individuals who may be excited, injured, confused, etc., and who may not have a good command of the English language.
    • Receives emergency 9-1-1 and non-emergency calls from the public for Police, Fire, Guard, and other collateral support and evaluate, prioritizes, and initiates the appropriate level of response and/or equipment for each call with minimal supervision.
    • Performs the operational aspects and is proficient in the use of all Emergency Communications Center (ECC) equipment such as Computer Aided Dispatch (CAD) and Telecommunications Device for the Deaf (TDD).

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    8

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/599751100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.