Clarification from the agency

This vacancy is open to current permanent facility employees, VA employees, EDU 101 employees out-based in Atlanta, status candidates, Schedule A eligibles, Veterans eligible under the Veterans Employment Opportunity Act (VEOA), and military spouses authorized to relocate to Washington, DC with a service-member on PCS orders.

• Ensure that the GI Bill strategic plan, mission, vision and values are communicated to staff and integrated into Education Service's strategies, goals, objectives, work plans and work products and services.
• Monitor and report on the status and progress of work, and update supervisor and leadership on work priorities, methods, and deadlines.
• Maintain program and administrative reference materials, project files and relevant background documents and make available policies, procedures and written instructions from the supervisor; maintain current knowledge to answer questions from staff on procedures, policies, directives, etc.
• Represent the team in dealings with the supervisor or manager to secure needed information or decisions from the supervisor on major work problems and issues that arise.
• Designing and delivering ideation sessions, and facilitating processes for idea generation to support administration of GI Bill programs.
• Crafting change management plans to facilitate strategy execution as well as drafting implementation plans documents
• Research, learn and apply a wide range of qualitative and/or quantitative methods to identify, assess, analyze and improve GI Bill benefits' effectiveness, efficiency and work products.
• Facilitates team or unit processes by working in collaboration with team members or employee to ensure that tasks are completed, that good working relationships among team members and employees are maintained, and that team priorities and goals, needs, and achievements are coordinated.
• Deals with issues of both sensitive, or of a high-profile nature while advising leadership on the national, or local impact of changes in process, protocol, or legal statues, which may impact or shapes the future direction of the organization.
• Prepares for and gives oral presentations to various audiences within Education Service, VBA senior management, department level executives and outside agencies.
• Design and undertake management studies, initiatives, or data gathering efforts, where the boundaries of the studies are extremely broad and difficult to determine in advance, i.e., the actual limits of the project are developed as the study proceeds.
• Studies are typically designed to provide information that assists management in the agency's diverse program areas, improve GI Bill program delivery, and identify actual or potential problem areas impacting GI Bill program operations and customer experience in the short and long term.
• Works in close cooperation with other VBA and VA offices in managing and implementing projects, responding to inquiries, and on continuous improvement efforts.
• Builds relationships and collaborates with stakeholders - Veterans Service Organizations, Educational Institutions, non-profits, employers - to enhance GI Bill benefit and service delivery.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/14/2021.

Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. The grade may have been in any occupation but must have been held in the Federal service. Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

GS-09: 52 weeks at the GS-07 level
GS-11: 52 weeks at the GS-09 level.
GS-12: 52 weeks at the GS-11 level.
GS-13: 52 weeks at the GS-12 level.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

NOTE: To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade.

AND

Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: performs duties on a special team or a complex assignment; gathers and records information; compiles information from different sources; documents research; researches and analyzes pertinent laws; applies policies and procedures; plans and facilitates meetings.

OR

Education:

GS-9: Master's (or equivalent graduate degree such as LL.B. or J.D. as specified in qualification standards or individual occupational requirements) OR 2 academic years of progressively higher level graduate education
GS-11: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree. Education must be related to the position being filled.
GS-12/13: There is no educational substitution at the grade level.

OR

Applicants may also combine education and experience to qualify at the GS-09 or GS-11 levels. To calculate, first identify the percentage of required education you have earned. When substituting you can use graduate level education you have earned beyond a Bachelor's Degree. Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-09 or GS-11. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer works helps build critical competencies, Knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements: This work is sedentary.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be rated on the following competencies based on your application for this position:

• Ability to makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Ability to anticipate the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies; Notices trends and develops plans as appropriate; Anticipates how individuals and groups will react to situations or information and plans accordingly.
• Skills in formulating effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities.
• Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort; including those actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome (positive or negative).
• Knows the organizations mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.