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Information Technology Specialist

Department of State
Department of State - Agency Wide
This job announcement has closed

Summary

This serves as public notice for the use of OPM's Direct Hire Authority. Applicants who meet the qualification requirements will be forwarded to the selecting official for consideration.

Overview

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Reviewing applications
Open & closing dates
04/07/2021 to 04/14/2021
This job will close when we have received 75 applications which may be sooner than the closing date. Learn more
Salary
$103,690 to - $134,798 per year
Pay scale & grade
GS 13
Location
Rosslyn, VA
1 vacancy
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - May be required.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Announcement number
DFAS/DS-2021-0001
Control number
597567700

Duties

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  • Manages the Security Management Console (SMC) and related SharePoint based tools and technologies that enable communication, collaboration and information sharing between the IP Regional Directors and Regional Security Offices at post.
  • Develops and presents formal training on the Security Management Console (SMC) with approval lesson plans for all re-engineered business processes.
  • Researches, analyzes, and formulates solutions to a wide range of complex security issues tasked to the directorate.
  • Advises senior management on substantive technical, policy, and programmatic issues.
  • Develops project management plans for proposed new projects related to the continuing enhancement of the Security Management Console (SMC) and related International Program (IP) knowledge management systems.
  • Develops and implements program management tools to gather, analyze, and report the status of global issues and makes recommendations for improvement where required.

Requirements

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Conditions of employment

  • Direct Hire Authority will be used to fill this position.
  • Incumbent will be subject to random drug testing.
  • Verification of employment eligibility in the United States is required.
  • One year probationary period, unless excepted by regulation.
  • Must be able to obtain and maintain a Secret security clearance.
  • U.S. Citizenship is required.

Qualifications

Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement.

If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

  1. Attention to Detail - Completing thorough and accurate work independently, even in the most difficult or stressful situations, and occasionally reviewing work completed by others.
  2. Customer Service - Resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluations of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
  3. Oral Communication - Conveying complex information or ideas to customers and key stakeholders; presenting information in a well thought out and convincing way, demonstrating confidence in the facts and ideas; using various methods to explain and convey information.
  4. Problem Solving - Solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs. 

AND

Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following: 

Experience performing technical analysis and formulating solutions for complex issues.

Experience managing information technology projects and providing recommendations to management.

NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

There is no substitute of education for specialized experience for the GS-13 position.

Education

See the qualifications section of this vacancy announcement for education requirements, if applicable.

Additional information

For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or ReasonableAccommodations@state.gov.

EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Under the provisions of the Direct-Hire Authority, veterans' preference does not apply. Traditional rating and ranking of applications does not apply. For this announcement, all applicants will be assessed to determine if they meet the qualifications for this position, specifically the education, specialized experience, and knowledge, skills, and abilities (KSAs) necessary to perform the work of the position. Applicants will not be rated or ranked. All applications that meet the required qualifications will be referred to the selecting official in the order in which the applications were received.

Your qualifications will be evaluated on the following KSAs and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume: 

  • Ability to analyze technology hardware and software for solutions and make recommendations.
  • Knowledge of information technology specialty areas.
  • Knowledge of IT project management principles and processes.
  • Ability to apply program management principles, methods, and practices.
  • Ability to communicate effectively orally and in writing.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

For assistance with creating a resume, please click here. Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be well qualified for the position to receive consideration for selection priority. Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement.

Applicants must meet all qualification requirements by the closing date of this announcement. Your application package must contain sufficient information to make a valid determination that you meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying and support your answers to the self-assessment questions related to basic eligibility.


To preview questions please click here.

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