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Executive Director, Financial Services Center (FSC)

Department of Veterans Affairs
Deputy Assistant Secretary for Finance
This job announcement has closed

Summary

The Executive Director serves as the Executive Director, Financial Services Center (FSC) and is the principal advisor to the Deputy Assistant Secretary, Financial Management Business Transformation Service (FMBTS). The FSC operates as an Enterprise Center as part of the VA Franchise Fund and provides an array of financial management and professional and administrative services on a fee-for-service basis to VA and other Governmental agencies.

Overview

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Hiring complete
Open & closing dates
04/06/2021 to 04/20/2021
Salary
$132,552 to - $199,300 per year
Pay scale & grade
ES 00
Location
1 vacancy in the following location:
Austin, TX
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Senior Executive
Promotion potential
00
Job family (Series)
Supervisory status
Yes
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
NCS/High Risk
Trust determination process
Announcement number
VA-SES-21-11079551-LB
Control number
597479700

Duties

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The responsibilities include, but are not limited to:

Manages the Corporate Travel and Charge Card Services which oversees VA's conference policies and mandatory reporting, Compliance Audits of VA's Purchase and Travel Cards, Permanent Change of Station (PCS) and Temporary Duty (TDY) travel vouchers, managing VA's official passport activities, and processing VA travel policy exception requests. CTCCS is also responsible for Purchase Card and Travel Services, providing centralized oversight and administration of the Purchase Card Program, Permanent and Temporary Travel Services, and the Lock box to ensure compliance with applicable Public Laws, Federal Regulations, and Agency policies.

Oversees the Financial Accounting Service (FAS) which is responsible for financial reports and accounting, nationwide accounting services and common administrative fiscal services for 12 stations. FAS ensures accounting transactions are properly recorded, reconciled, and reported to Treasury and OMB. FAS staff also provide Intra-governmental Payment and Collection System, Intra-governmental Reconciliation, Treasury Reconciliation, Agent Cashier Accountability, Financial Systems Oversight, and FMS annual close services.

Manages the Financial Healthcare Service (FHS) which is responsible for the payment of medical claims for its VA and other government agency (OGA) customers. FHS provides a wide range of services associated with the payment of medical claims starting with receipt and intake of the claim, Electronic Data Interchange or optical character recognition (OCR) conversion of paper claims, the calculation of a reimbursement amount on the claim using a commercial off-the-shelf claims adjudication engine, and the payment and generation of an explanation of benefits to the provider.

Oversees the Financial Operations Service (FOS) which is responsible for a full range of financial operations, including electronic vendor payment services, customer relationship management, vendor file maintenance, and payment resolution services. FOS's electronic invoicing service, in partnership with commercial partners, incorporates innovative technology to eliminate paper invoices, reduce manual processing, improve quality, and reduce operating costs. FOS' state of the art workflow system includes capabilities such as automated business rules, 3-way matching, approval interfaces, automatic payment transaction creation, service-oriented architecture, and automated correspondence.

Manages the Financial Payroll Service (FPS) which provides a "one stop" resource for VA payroll offices to resolve all payroll related issues. FPS Field Support staff provide local payroll support to more than 78,000 employees across the country including VACO, NCA, OIT and selected VHA and VBA stations. FPS provides payroll training and assistance to VHA payroll offices. FPS Payroll Support Operations staff provide Tier 1 customer service support, procedural guidance for settlement actions and regulatory changes, and payroll retirements. FPS Operations staff conduct the sustainment of stations on VATAS. These services include customer service support and requirements development for system updates. FPS Payroll/HR Systems Service staff provide management for VA's payroll and related systems to ensure accurate pay for VA's diverse Title 5, Title 38, and hybrid employees.

Oversees the Data Analytics Service (DAS) which is responsible for developing, delivering and managing a full range of enterprise-level data analytic products and services in support of the FSC and VA's mission. DAS leverages cutting-edge analytics technology leveraging industry best practices in solution delivery, data product life-cycle management, and data science methods to provide insights and actionable information to our supported customers. Through the process of connecting operational data and aligning processes and technical/human resources with customer mission requirements, DAS enables the attainment of critical outcomes and provide intuitive analytics services to support compliance, risk management, and fraud detection.

Manages the Information Technology Service (ITS) which is comprised of Office of Information and Technology employees and information and technology (IT) contractors. These critical resources support all aspects of the software development life-cycle as well as manage and maintain FSC's IT infrastructure.

Oversees the business and technical operations of the FMBT iFAMS solution to customers who have gone-live.

Requirements

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Conditions of employment

  • US citizenship is required.
  • One year probationary period required for initial SES appointment.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
  • Successful completion of drug screening required.
  • Public Financial Disclosure Report (SF-278) is required.
  • May be subject to reassignment geographically or organizationally.

Qualifications

To meet the minimum qualifications, applicants must possess the following technical and executive core qualifications. These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, medical facility or program manager. An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs): All applicants must submit a written narrative response to each of the following ECQs and include your name on each page.. Your narrative must address each ECQ separately. Additional information on ECQs is available at: http://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/. Applicants are encouraged to follow the Challenge, Context, Action and Results model outlined in the guide. It is recommended that you draft your ECQs in a Word document and then upload into the system.

1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

4. Business Acumen: The ability to manage human, financial and information resources strategically.

5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

TECHNICAL QUALIFICATION (TQ)s: In addition, all applicants must submit a written narrative response to the following specific TQ(s). Please label and include your name on each page. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system.

TQ1: The incumbent must possess and apply a broad knowledge and experience of federal shared services, especially in the area of franchise fund (fee-for-service), and knowledge or direct experience providing shared services within a large complex organization.

TQ2: The incumbent must possess extensive knowledge and experience of fiscal management and accounting principles and standards with demonstrated expertise in managing a large, complex financial operation in a decentralized environment.

Education

This job does not have an education qualification requirement.

Additional information

Veteran Preference does not apply to the Senior Executive Service.: https://www.opm.gov/faqs/topic/Senior-Executive-Service/index.aspx.

Drug Testing: All applicants tentatively selected for VA Senior Executive Service employment in any position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Step 1: ECQ qualifications

Step 2: Technical Qualification(s)

Step 3: VA Executive Resources Board

Step 4: Nominating Organization may conduct interviews

Step 5: Approval by the Selecting Official (may include additional screening)

Step 6: OPM Qualifications Review Board certification

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