As an authority on interrelated issues of effectiveness, efficiency and productivity of substantive mission-oriented programs, the position receives administrative and policy direction concerning overall project priorities and objectives. The position plans, schedules and carries out major projects concerned with the analysis and evaluation of programs or organizational effectiveness. The incumbent’s primary duties are to analyze processes and programs, identify areas in which technology can improve processes, and produce automated workflows and other technological solutions based on this analysis. In performing these duties, the incumbent provides program and business analysis and technical and operational expertise, regarding programs and related projects within the Library Services (LS) Service Unit. In performing these duties, the incumbent provides program and business analysis and technical and operational expertise, regarding programs and related project. The incumbent uses analytical and evaluative methods and techniques for assessing program development and management and execution, improving organizational effectiveness, and administering automated projects and systems.
The incumbent analyzes products, and services, and technological solutions that expand core capabilities. Such actions provide LS the means to act as a cohesive service unit in related business areas, improving efficiency, reducing costs; and better leveraging partnerships to aid in fulfilling LS services to stakeholders and the Library of Congress mission as a whole.
As an authority on interrelated issues of effectiveness, efficiency and productivity of substantive mission-oriented programs, the position receives administrative and policy direction concerning overall project priorities and objectives. The position plans, schedules and carries out major projects to create technological solutions concerned that improve effectiveness, efficiency, and productivity through automation.
Coordinates and conducts conceptual program and business systems analyses and studies of highly unstructured and interconnected problems involving both difficult technology and complex human relations or programmatic issues.
Plans and analyzes new business process methods or techniques of material significance to solving important business problems with creative methods.
Conducts analysis of statistical data and comprehensive evaluations of ongoing operations to ensure program goals are met and identifies areas where operational efficiency can be enhanced. Prepares and edits reports and related documents on complex program issues, provides expert guidance and data analysis that supports management decision-making.
Communicates report results in both graphical and narrative formats to service unit management and highlights the critical data needed to support management decisions. The incumbent also analyzes emerging technology and automation trends within the Federal community and provides recommendations for the utilization of automation to improve the efficiency, accuracy and timeliness of service unit operations and programs. Evaluations and recommendation are reviewed by management officials for potential influence on broad agency policy objectives and program goals. Findings and recommendations are normally accepted without significant change.
Leads, designs, conducts or participates in complex projects, management studies and reviews, particularly those with wide or significant effect upon LS policies, processes, and operations. Determines whether to broaden or narrow the scope of projects or studies.
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: http://www.loc.gov/hr/employment/msp010909.pdf. To preview questions please click here.
Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.
Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact firstname.lastname@example.org , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.