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    The purpose of the position is to provide leadership and resource management (finance, human, and acquisition), leading the development and implementation strategy required to manage IT end user operations for a group of areas within an OIT End User Operations District.

    This announcement is non-bargaining and may close early once an adequate pool of 150 eligible applicants is reached.

    Learn more about this agency


    This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles.

    Cybersecurity code: 805-801- Act as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction and monitor all significant activities so the service is delivered successfully

    For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways

    Work Schedule
    : Monday-Friday, 8:00 a.m. - 4:30 p.m.
    Compressed/Flexible Schedule: Not available
    Telework: May be available upon supervisory approval
    Virtual: This is not a virtual position
    Position Description Title/PD#: Supervisory IT Specialist/ PD16828A
    Relocation/Recruitment Incentives: Authorized
    Financial Disclosure Report: Not required
    Physical Requirements: The work is primarily sedentary. There are no special physical demands for this position.

    Major Duties:
    • Direct responsibility for support services and delivery for all VA customers within their areas and collaborates closely with partners in the Infrastructure Operations and Command Center Operations divisions to deliver full service and total ticket management for VA IT end users.
    • Provide direction on the integration of the area Administrations' and VA staff offices' assets and services into the "MyVA" OI&T model, leverages economies of scale to obtain operational efficiencies, and manages and implements a level of standardization across the areas.
    • Provides leadership, planning, and management of information technology strategy, development, and implementation in their assigned areas.
    • Collaborates and Provides recommendations on the development and implementation of IT policy and strategy to manage mission critical IT field operations VA-wide, impacting all administrations.
    Supervisory Probationary Period: Applicants selected for this position may be required to serve a one-year supervisory probationary period. Failure to successfully complete the supervisory probationary period will result in the employee being reassigned to a position in the agency of no lower grade and pay than the one the employee left to accept the supervisory or managerial position.

    Travel Required

    Occasional travel - Travel required up to 25% of the time.

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/596741100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.