This position is located in the Loan and Reader Registration Section, Researcher and Reference Services Division, General and International Collections Directorate, Library Services.Learn more about this agency
The position description number for this position is 400742.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
The incumbent of this position will work a flextime work schedule.
This is a supervisory, non-bargaining unit position.
Supervises a group of employees performing work up to the GS-13 level. Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, set and adjust short-term priorities, and prepares schedules for completion of work; Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; Observes workers’ performance; demonstrates and conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Recommends appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters.
Plans, establishes, and directs library programs such as collection development, reference, and research. Serves as an expert in managing general reference and research methodology to effectively and efficiently provide information services to a diverse and demanding clientele. Manages the Reader Registration Team and supervises the Loan Team with the responsibility of overseeing Interlibrary Loan and service to Congress.
Analyzes major issues in information access and dissemination, and develops authoritative new approaches, methods or standards to resolve critical or highly unusual reference information problems. Uses broad knowledge of multiple information sources and/or experts outside the agency, both domestic and international to resolve reference issues. Keeps abreast of new developments in reference and in scholarly methods, techniques, resources, and concerns.
Reports orally and in writing to the Chief on new trends in reference and scholarship, and recommends changes or improvements in the Library's services to its users. Provide research services for users that involve not only directing the user to information sources, but also locating and evaluating the information itself. Activities require substantial depth of analysis to access information. Serve as an arbiter of policies and regulations concerning the reading room. Provide technical expertise in a specific area or on operational procedures.
Serves as a principal liaison for the organization at professional conferences, seminars, and exhibits. Initiates, establishes, and maintains professional relationships with scholars and academicians, librarians and other information specialists in order to share resources and information. Represents the Division in security planning that affects Division reading rooms. Provides consultative services with respect to use of informational services and products.
Plans and manages complex projects related to modernization of two major Library-wide systems called ILLiad/OCLC WorldShare and Reader Manager, working closely with senior staff in other service units such as OCIO. Serves as the principal contact and automation leader for two agency-wide systems. Reviews and edits the contract and implements upgrades on behalf of the 15 divisions that lend collection materials to other libraries. A recognized national expert in this field, the position manages the Reader Manager and represents 15 divisions with reading rooms; coordinates with senior IT staff and security contractors. Contributes to the IT Contingency Plan used to maintain access to the Reader Registration system.
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This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/595467700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.