This position is located in the Office of Public Affairs (OPA). The incumbent serves as Director of Public Affairs and as spokesperson for, and reports directly to, the Chief Executive Officer of USAGM. Incumbent directs the operations of OPA and leads the execution of strategic communications aimed at positioning USAGM and its networks positively to key stakeholders and audiences, including social impact, issue management, employee engagement, brand strategy and crisis communications.
Summary
This position is located in the Office of Public Affairs (OPA). The incumbent serves as Director of Public Affairs and as spokesperson for, and reports directly to, the Chief Executive Officer of USAGM. Incumbent directs the operations of OPA and leads the execution of strategic communications aimed at positioning USAGM and its networks positively to key stakeholders and audiences, including social impact, issue management, employee engagement, brand strategy and crisis communications.
Duties include, but are not limited to:
Communications Strategy, Vision and Leadership
Works with network communicators, leads corporate communications by creating and executing internal and external communications that express the agency's mission and oversight role.
Develops and leads internal processes to enhance global coordination and alignment of communications activities.
Consults and collaborates with senior officials of the agency and USAGM leadership.
Serves as a senior advisor to the CEO and as the agency's primary representative in all areas of communications, media relations, and external constituencies.
Advises the CEO, USAGM leadership, and agency senior management on communications, media, outreach, and related constituency matters and issues.
Establishes and maintain effective working relationships with members of the media and specialized groups interested in U.S. international media, including other agencies and organizations involved in International broadcasting, such as national and international organizations and associations, and think tanks.
Develops an internal communication plan regarding CEO priorities - including internal reforms and change. Holds focus groups, brown bags, and other outreach initiatives to engage internal staff on how best to communicate the CEO's management agenda.
Communications Operations
Oversees, or executes, as needed, the continued development of all print and branded materials, electronic communications, including the USAGM's website, electronic newsletters/reports and other electronic communications, and all copy intended for public consumption.
Oversees the planning, direction, integration, and coordination of USAGM-wide communications programs and activities, including outreach efforts.
Periodically reviews the communications plan and assesses its effectiveness, and make recommendations for improvements and integration of new developments in the industry.
Oversees the drafting of speeches, briefing materials, formal replies, and talking points for the CEO; and oversee the preparation and dissemination of internal newsletters and other means of maintaining effective two-way communications with the staffs of the USAGM, VOA, OCB and other USAGM entities, including enhancements to and updates of the USAGM's internal and external web pages.
Team Development/Management
Recruits and manages a communications team.
Promotes a culture of high performance and continuous improvement that values learning and a commitment to quality.
Develops budget and workforce requirements, keeping within the framework of budgetary limitations and guiding policies.
Takes appropriate corrective actions, such as verbal and written warnings, and initiate or recommend action in more serious situations.
Identifies employee-training requirements and provides or arranges for needed employee development and training.
Applicants must meet all qualification requirements by closing date of the announcement to be considered.
Applicants must complete online questionnaire.
If you are a male applicant, born after 12/31/59, you are required to register under the Military Selective Service Act. The Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
This is a Critical Sensitive national security position. If selected, this position requires the completion of the SF-86.
Suitability Determination: If selected, you will be subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
This position is not covered by a Union Agreement.
This position has been designated supervisory requiring that the selectee serve on an initial appointment as a supervisor or manager serve a one-year probationary period.
If selected for this vacancy, you will be required to file the OGE Form 450 (Confidential Financial Disclosure Report).
The full performance grade level for this position is GS-15.
Qualifications
Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS-14 or comparable pay band in the Federal service or equivalent experience in the private sector.
Specialized experience is defined as experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience must include experience designing, implementing, and evaluating digital engagement strategies to support communication of agency mission and programs; advising leadership on policy formulation based on external affairs insights; coordinating and collaborating closely with senior officials in multiple internal offices to advise, convey and produce high-quality information and ensure organization's digital communications strategies and practices are in line with policies and directives; developing and executing project plans related to web, social and multimedia content development and creation, which include budgeting, direct sprint planning, setting milestones, and capturing features and functionality requested by stakeholders.
Education
Applicant cannot substitute education for experience.
Additional information
If you are an eligible Inter agency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 80 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Applicants claiming veteran's preference must submit a DD-214 (copy # 2 or 4 - member copy); veterans who are claiming disabled veteran preference must also submit a VA disability letter and a SF-15; AND, applicants seeking widow or other special veterans preference must submit a SF-15 and all documents indicated for their specific form of preference.
If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once your resume or application is submitted, a review of your qualifications will be made to ensure you meet the job requirements and competencies required for this position.
Competencies:
Communications and Media
External Awareness
Leadership
Manages Human Resources
Organizational Awareness
Possession of competencies may be addressed in a cover letter and/or resume. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating. You will then be placed in one of three rating categories:
Qualified Category
Well Qualified Category
Best Qualified Category
Application of Veterans' Preference: Category Rating does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles with a compensable service-connected disability of 10 percent or more will be placed at the top of the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher). Preference eligibles who do not have a service-connected disability of 10 percent or more will be assigned to the appropriate quality category based upon the job-related assessment and will be listed ahead of nonpreference eligibles within the appropriate quality category.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
All applicants are required to submit the following supporting document type(s):
Resume
Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
Cover Letter
DD-214/ Statement of Service
Disability Letter (Schedule A)
Disability Letter (VA)
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action
Although the required documents listed in this announcement only indicates that a resume is required, other documents may be required in specific circumstances, as indicated in application requirements in Other Information above.
If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach the member copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also attach an Application of 10-Point Veterans' Preference (SF-15) plus the proof required by that form
. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, please contact the Human Resource office.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents and any appropriate Accepted Documents.
To begin, click Apply in the announcement; then, choose to create a new USAJOBS account or Sign-in into your existing account.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
You will have the opportunity to upload additional documents to include in your application before submitting it. Your uploaded documents may take several hours to clear the virus scan process.
Click the following link to pre-view and print the occupational questionnaire.
After completing the questionnaire and uploading appropriate documents, click the Submit Application to submit your application package.
It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume, veteran's documentation, completed assessment questionnaire, and SF-50's) are accurate and were submitted before 11:59 PM (EST) on of the announcement to receive consideration.
Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload or fax the documentation by the closing date of this announcement.
To verify your application is complete, log into your USAJOBS account. The page will display the positions for which you've applied as well as the status of each application.
To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next click on Update Application to complete the application process.
Note: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement, including the Required Documents, Other Information, and How to Apply sections of the announcement.
Application packages will NOT be accepted via mail or e-mail. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.
Broadcasting Board Of Governors
330 Independence Avenue SW
Room 4700 Cohen Building
Washington, DC 20237
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
All applicants are required to submit the following supporting document type(s):
Resume
Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
Cover Letter
DD-214/ Statement of Service
Disability Letter (Schedule A)
Disability Letter (VA)
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action
Although the required documents listed in this announcement only indicates that a resume is required, other documents may be required in specific circumstances, as indicated in application requirements in Other Information above.
If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach the member copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also attach an Application of 10-Point Veterans' Preference (SF-15) plus the proof required by that form
. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, please contact the Human Resource office.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents and any appropriate Accepted Documents.
To begin, click Apply in the announcement; then, choose to create a new USAJOBS account or Sign-in into your existing account.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
You will have the opportunity to upload additional documents to include in your application before submitting it. Your uploaded documents may take several hours to clear the virus scan process.
Click the following link to pre-view and print the occupational questionnaire.
After completing the questionnaire and uploading appropriate documents, click the Submit Application to submit your application package.
It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume, veteran's documentation, completed assessment questionnaire, and SF-50's) are accurate and were submitted before 11:59 PM (EST) on of the announcement to receive consideration.
Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload or fax the documentation by the closing date of this announcement.
To verify your application is complete, log into your USAJOBS account. The page will display the positions for which you've applied as well as the status of each application.
To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next click on Update Application to complete the application process.
Note: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement, including the Required Documents, Other Information, and How to Apply sections of the announcement.
Application packages will NOT be accepted via mail or e-mail. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.
Broadcasting Board Of Governors
330 Independence Avenue SW
Room 4700 Cohen Building
Washington, DC 20237
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
