The incumbent will supervise subordinate staff and employees' work relating to developing, coding, organizing, analyzing, safeguarding, and promoting VBA products and services within a web environment. Plans and develops a national VBA wide annual web strategy in compliance with web standards and oversight to ensure the web content effectively communicates benefit information to servicemembers, Veterans, survivors/their dependents, and develops plans to implement VBAs messages and campaigns.
Summary
The incumbent will supervise subordinate staff and employees' work relating to developing, coding, organizing, analyzing, safeguarding, and promoting VBA products and services within a web environment. Plans and develops a national VBA wide annual web strategy in compliance with web standards and oversight to ensure the web content effectively communicates benefit information to servicemembers, Veterans, survivors/their dependents, and develops plans to implement VBAs messages and campaigns.
This vacancy is open to current permanent employees of the Department of Veterans Affair (VA), Current and/or Former competitive Federal Employees, Veterans Employment Opportunities Act (VEOA), non-competitive eligible - 30 percent or more eligible, and CTAP.
The incumbent will serve as primary advisor to the USB, Directors and Deputy Directors of VBA regarding VBA program issues and is the principal representative and liaison to corresponding staff offices within the VA Web Office. Is responsible for coordinating with VBA business lines regarding legislative proposals and specific regulatory/procedural changes needed for successful implementation of VBA's web vision. As the Chief for Digital Strategy and Design staff, responsible for ensuring VBA business line web sites and web content are consistent with existing and evolving web practices and procurement and financial management policies.
The Supervisory Program Analyst is responsible for reviewing procedural issues of other VA programs and other agencies as well as newly enacted or changed legislation dealing with servicemembers' and Veterans' benefits matters to determine the effect upon the web program. Recommends appropriate methods of securing required information and develops data from surveys, discussions with operating officials, legislative directives, policies, plans, reports, schedules, records, and similar materials.
Work Schedule: Monday - Friday 8:00 am - 4:30 pm Compressed/Flexible: Not Available Telework: Yes, as determined by the Agency Policy Remote/Virtual: This is NOT a virtual position. Position Description/PD#: 381870 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:02/12/2021.
Time in Grade: You must have at least one year (52 weeks) of federal service at the GS-13 level or equivalent to qualify at the GS-14 level. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as work that involves demonstrated experience leading, managing, and overseeing the overall planning, direction, and timely execution of a digital media, social media, and web communications program. Proven skill in developing, planning, and implementing objectives and operations for new and existing programs within the scope of digital media, web, and social media communications program activities.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Physical Requirements: The work is primarily sedentary; some walking and light lifting within the work area may be required
There is no educational substitution at this grade.
Additional information
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume or who do not possess the education to substitute for it will not be referred for consideration. After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
1. Customer Service - Anticipates and meets the needs of both internal and external customers by using skills to develop and implement digital media and web communications program. Delivers high-quality products and services; is committed to continuous improvement.
2. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
3. Self-Management - Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
4. Organizational Awareness - Knows the organization's mission and functions, and
how its social, political, and technological systems work and operates effectively within
them; this includes the programs, policies, procedures, rules, and regulations of the
organization.
5. Written Communication - Writes in a clear, concise, organized, and convincing
manner for the intended audience.
If you are referred for consideration, you may be asked to submit additional job-related information, which may include, but is not limited to responses to the knowledge, skills, and abilities; completion of a work sample, and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Notice to Applicants: It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete application package to include the documents detailed below. Your resume and supporting documentation will be verified; errors, omissions, or failure to submit the documents as specified will affect your rating or result in loss of consideration for employment.
Resume *required
Your resume may be submitted in any format; however, we strongly recommend using USA Jobs resume builder as it contains all of the information required on federal resumes.
If you submit more than one copy of your resume, only the most recent version will be reviewed.
Current Federal Employees: (SF 50) *if applicable
If you are applying using your status as a current federal employee, you must submit an SF-50.
To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50 (do not submit an award or general adjustment SF-50 as it does not allow for Time in Grade determination). Some applicants may have to submit more than one SF-50 in order to demonstrate their eligibility.
If you previously held a higher grade, you must also submit an SF-50 showing that grade.
Veterans: Member-4 DD-214 and disability rating letter *if applicable
If you are currently on active duty to be released within 120 days, you may submit an armed forces certification in lieu of a Member-4 DD-214.
Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information.
The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or CTAP documentation (for displaced Federal employees).
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
To receive consideration, your complete application package must be submitted by 11:59pm (EST) on 02/12/2021 or 11:59pm (EST) on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11030781.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete application package to include the documents detailed below. Your resume and supporting documentation will be verified; errors, omissions, or failure to submit the documents as specified will affect your rating or result in loss of consideration for employment.
Resume *required
Your resume may be submitted in any format; however, we strongly recommend using USA Jobs resume builder as it contains all of the information required on federal resumes.
If you submit more than one copy of your resume, only the most recent version will be reviewed.
Current Federal Employees: (SF 50) *if applicable
If you are applying using your status as a current federal employee, you must submit an SF-50.
To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50 (do not submit an award or general adjustment SF-50 as it does not allow for Time in Grade determination). Some applicants may have to submit more than one SF-50 in order to demonstrate their eligibility.
If you previously held a higher grade, you must also submit an SF-50 showing that grade.
Veterans: Member-4 DD-214 and disability rating letter *if applicable
If you are currently on active duty to be released within 120 days, you may submit an armed forces certification in lieu of a Member-4 DD-214.
Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information.
The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or CTAP documentation (for displaced Federal employees).
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
To receive consideration, your complete application package must be submitted by 11:59pm (EST) on 02/12/2021 or 11:59pm (EST) on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11030781.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
