This position is located in the Division of Resolutions and Receiverships, Washington, DC, of the Federal Deposit Insurance Corporation and provides support in the areas of identifying IT needs, leading projects to support the client representatives, and providing IT programs support for leveraging resources and innovations to meet DRR’s evolving business and closing goals.
Summary
This position is located in the Division of Resolutions and Receiverships, Washington, DC, of the Federal Deposit Insurance Corporation and provides support in the areas of identifying IT needs, leading projects to support the client representatives, and providing IT programs support for leveraging resources and innovations to meet DRR’s evolving business and closing goals.
All United States Citizens.
Applicants with status or those eligible under special hiring authorities, should apply under FDIC merit promotion announcement 2021-DAL-B0018. However, if you desire consideration also under this public non-status announcement, you must apply to both. Status applicants are current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility
-Analyzes DRR IT business and operational issues and processes to resolve operating issues and advise on IT services.
-Assists business owners to identify, analyze, and prioritize new IT requirements that support business line needs of the division.
-Manages systems user oversight groups consisting of executives, managers, users, support contractors, and technicians to ensure DRR systems and services support the business needs. Organizes and conducts meetings for the user community to ensure systems and services effectively address business needs.
-Designs business solutions of varying size and complexity to deliver systems and services and related matters and initiatives to management.
-Leads projects by defining scope, resource requirements, budget and timelines to plan project milestones and deliverables.
-Serves as project manager or client’s representative on projects and acts as the customer’s primary point of contact.
-Directs and reviews or prepares documentation related to proposal justifications, statement of work, and system development life cycle artifacts to substantiate and fulfill division needs.
-Serves as the Oversight Manager or Technical Monitor to confirm proper controls, contracting procedures and task order objectives are in place.
-Oversees and manages IT programs to ensure accomplishment of goals and objectives. Establishes governance framework necessary to control operations and metrics to monitor the progress of programs and track related costs and allocation of resources against plans.
-Administers IT programs within DRR, such as the SharePoint site collection, and DRR’s use of Teams, and other corporate tools, to promote best practices, improve work processes through collaboration and content management compliance.
-Serves as primary liaison between user community and Chief Information Officer Organization (CIOO) in identifying, documenting and resolving technology issues.
Completion of Financial Disclosure may be required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 13 grade level or above in the Federal service in addition to the individual occupational requirement (IOR)above. Specialized experience is defined as information technology experience in a financial services or financial operations environment meeting current and evolving business needs that leverage resources and innovations by providing business consultation, requirement identification, and analysis; leading projects; and managing programs.
Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined “well qualified” for this position. For more information, click here.
In addition to the specialized experience described above, this position requires:
You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:
• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Education
There is no substitution of education for the experience for this position.
Additional information
If selected, you may be required to serve a probationary period.
To read about your rights and responsibilities as an applicant for Federal employment, click here.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and the online assessment questionnaire will be reviewed to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.
If you are found qualified, you will be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies/knowledge, skills, and abilities (KSAs) listed below. Within these categories, candidates eligible for veterans’ preference will receive selection priority over non-veterans.
Ability to elicit business needs, critically assess alternatives, develop data-drive business cases and develop recommendations to meet the business objectives using business analysis principles.
Ability to apply knowledge of information technology products and services commonly encountered in a financial institution, financial services or financial operations environment.
Ability to resolve project problems among multiple organizational units utilizing knowledge of conflict resolution, team-building and negotiation skills.
Ability to direct the work of contractors, peer professionals, subordinate professionals, and technical staff where highly complex issues or critical coordination of the project is required utilizing knowledge of project management and team collaboration skills.
Ability to implement solutions utilizing knowledge of system development life cycle concepts and methodologies.
Ability to identify contracting needs to support mission work, develop statements of work, solicit and mange contract resources and deliverables to support business needs utilizing knowledge of contracting regulations and contracting.
Ability to complete simultaneous projects or on-going operations that are collectively well designed and managed utilizing knowledge of program management tools and techniques.
Ability to communicate orally to diverse audiences to meet work objectives, and provide training and coaching.
Ability to communicate in writing.
You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required documentation as stated in this vacancy announcement, may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application.
VETERANS’ PREFERENCE: If you are claiming veterans’ preference, click here. (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty – or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ preference eligibility.)
INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.
Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional ApplicationInformation” to continue.
You have until 11:59 p.m. EST (Eastern Standard Time) on the closing date of this announcement to complete the application process.
Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.
Federal Deposit Insurance Corporation
FDIC Human Resources Branch
1601 Bryan Street
Dallas, Texas 75201
United States
Next steps
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Failure to provide all of the required documentation as stated in this vacancy announcement, may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application.
VETERANS’ PREFERENCE: If you are claiming veterans’ preference, click here. (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty – or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ preference eligibility.)
INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.
Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional ApplicationInformation” to continue.
You have until 11:59 p.m. EST (Eastern Standard Time) on the closing date of this announcement to complete the application process.
Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.
Federal Deposit Insurance Corporation
FDIC Human Resources Branch
1601 Bryan Street
Dallas, Texas 75201
United States
Next steps
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
