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This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Duties

Supports the store team in the planning and execution of specific brand standards. Serves as a resource for key processes such as: price changes, floor sets, weekly ad set and signing. Responsible for the weekly ad set process. Supports the execution of key corporate tasks and promotional programs and strategies in partnership with the Brand Integrity Manager, or Store Manager. Reports to the Brand Integrity Manager, Store Manager, or Operations Manager.

Supports the cultivation of a brand-ready store – supporting efforts on establishing, maintaining and promoting branded visual and informational experiences within the store. Works with the Training Specialist to ensure proper training of Brand Integrity Team Members to include training related to service, service recovery, merchandising, signing and visual display creation. Actively coaches Brand Integrity Team Members providing knowledge and support. Communicates effectively with other store teams to address deficiencies with brand standards. Ensures the successful execution of corporate service programs, promotions and other events as well as daily and weekly Dress Blue Experience standards at all customer touchpoints.

Identifies opportunities to resolve customer problems and concerns before they happen. Communicates any outstanding problem resolution issues with the Experience Manager. Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange. Identifies and reduces all risks of loss and/or theft. Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership.

Requirements

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Conditions of employment

See Duties and Qualifications

EVALUATIONS:

Qualifications

ONE YEAR of experience working within a customer focused environment, preferably within a retail or business operations organization. Experience working in a role related to store operations, sales floor leadership, merchandise management, visual merchandising strategy or pricing and presentation or a related field or work area is preferred. Ability to train operating standards and procedures for service, service recovery, merchandising, visual merchandising as well as work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance atmosphere with commitment to service and sales goals. Attention to detail is required. A valid driver's license is required.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a Tier 1 (T1) Level Background Check Investigation. For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws.

Vacancies may be filled by methods other than internal competitive procedures when it appears that the best qualified person can be obtained from other sources. To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or full-time department of defense non-appropriated fund employee.

CONTACT US:

For questions related to a specific position or the application process please contact us at:

Human Resources Division
Marine Corps Community Services, Lejeune-New River
(910) 451-JOBS | mccslejeune-newriver.com/jobs
Email questions to:

lejeune.vacancies@usmc-mccs.org

(applications nor documents will not be accepted via email) for technical difficulties navigating through or using the Career Page send an email to

mccscareers@usmc-mccs.org

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

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HOW TO APPLY

STEP 1- Qualify with Application and/or Resume.

You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start and end date (MM/YY to MM/YY), pay grade (as applicable) for each position listed.

All volunteer positions must also include the total weekly hours worked during position start and end date.

STEP 2 – Submit application and/or upload resume online at: https://careers.usmc-mccs.org

STEP 3 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/.

STEP 4 - If applicable, upload a copy of your *Spouse Preference form, copy of PCS orders, and copy of marriage certificate (unless the spouse is named on the PCS orders) as an attachment(s) to your profile under “My Job Applications” https://careers.usmc-mccs.org/.

Spouse Preference Program: (May be requested for positions graded NF-3 and below or equivalent) Spouses of relocating active duty military members applying through Spouse Preference Program must upload all documents listed above in Step 4. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until movement or hired into a regular Full-Time or Part-Time position.

STEP 5

- If applicable, upload a copy of your *Transition Assistance form and copy of ID card with “TA” stamped on front of card as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/.

Transition Assistance Program: (May be requested for positions graded NF-3 below or equivalent) Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload all documents listed above in Step 5.

It is the applicant’s responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Agency contact information

MCCS LEJEUNE-NEW RIVER

Phone: 910/451-5627
Email: lejeune.vacancies@usmc-mccs.org

Address: MCCS LEJEUNE-NEW RIVER
MCCS LEJEUNE-NEW RIVER
MARINE CORPS COMMUNITY SERVICES
CAMP LEJEUNE, NC 28547
USA

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

Required Documents

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Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

HOW TO APPLY

STEP 1- Qualify with Application and/or Resume.

You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start and end date (MM/YY to MM/YY), pay grade (as applicable) for each position listed.

All volunteer positions must also include the total weekly hours worked during position start and end date.

STEP 2 – Submit application and/or upload resume online at: https://careers.usmc-mccs.org

STEP 3 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/.

STEP 4 - If applicable, upload a copy of your *Spouse Preference form, copy of PCS orders, and copy of marriage certificate (unless the spouse is named on the PCS orders) as an attachment(s) to your profile under “My Job Applications” https://careers.usmc-mccs.org/.

Spouse Preference Program: (May be requested for positions graded NF-3 and below or equivalent) Spouses of relocating active duty military members applying through Spouse Preference Program must upload all documents listed above in Step 4. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until movement or hired into a regular Full-Time or Part-Time position.

STEP 5

- If applicable, upload a copy of your *Transition Assistance form and copy of ID card with “TA” stamped on front of card as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/.

Transition Assistance Program: (May be requested for positions graded NF-3 below or equivalent) Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload all documents listed above in Step 5.

It is the applicant’s responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.